Bond stands tall in The Forrester Wave™: Loyalty Services, Q2 2024! Evaluated amongst 7 other providers, we’ve secured the distinction of a "Strong Performer", obtaining the topmost score possible of 5 across 5 criteria: 1. ‘Loyalty program design’ 2. ‘Emotional loyalty measurement & optimization’ 3. ‘Customer engagement’ 4. ‘Customer data privacy’ 5. ‘Price flexibility & transparency’ #loyaltyservices #ForresterWave #emotionaloyalty
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The smartest way to get loyalty programs to pay off? Collecting, analysing, and using first-party CUSTOMER DATA and managing it in a PRIVACY-SAFE WAY with a flexible and future-proof LOYALTY PLATFORM. Your retention will SUFFER without proper and robust data. Go to market-plan for loyalty: ✅ Capture actionable customer (first-party) data ✅ Understand what you want to do with your data ✅ Decide how it will help your business case ✅ And use a flexible loyalty platform with a proven ROI track-record Want more insight? Sign up here 👉https://lnkd.in/dnSegBGv #customerdata #loyaltyprograms
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According to Gartner, low-effort customer service is key to growth for service providers such as banks and insurance companies. In fact, 94% of customers that experienced a low-effort service interaction expressed an intention to repurchase. Read our white paper to learn more about how EngageOne™ Communicate can empower your team to deliver seamless and personalized customer engagements across multiple channels, and give clients the low-effort service they deserve. https://okt.to/Cc1HZW #CXM #IXM #CustomerExperience #CustomerService
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According to Gartner, low-effort customer service is key to growth for service providers such as banks and insurance companies. In fact, 94% of customers that experienced a low-effort service interaction expressed an intention to repurchase. Read our white paper to learn more about how EngageOne™ Communicate can empower your team to deliver seamless and personalized customer engagements across multiple channels, and give clients the low-effort service they deserve. https://okt.to/JFscua #CXM #IXM #CustomerExperience #CustomerService
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According to Gartner, low-effort customer service is key to growth for service providers such as banks and insurance companies. In fact, 94% of customers that experienced a low-effort service interaction expressed an intention to repurchase. Read our white paper to learn more about how EngageOne™ Communicate can empower your team to deliver seamless and personalized customer engagements across multiple channels, and give clients the low-effort service they deserve. https://okt.to/sCOji6 #CXM #IXM #CustomerExperience #CustomerService
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According to Gartner, low-effort customer service is key to growth for service providers such as banks and insurance companies. In fact, 94% of customers that experienced a low-effort service interaction expressed an intention to repurchase. Read our white paper to learn more about how EngageOne™ Communicate can empower your team to deliver seamless and personalized customer engagements across multiple channels, and give clients the low-effort service they deserve. https://okt.to/LONRBz #CXM #IXM #CustomerExperience #CustomerService
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Can loyalty programs really keep customers coming back for more? Even in today's crowded market?🤔 While loyalty programs have long been a staple for customer retention, their impact is now being put to the test in the face of abundant choices for consumers. So, how can businesses give their loyalty programs an edge and truly motivate customers? The key lies in continuous evolution, offering distinctive benefits and experiences that set them apart from the rest.✨ Here are four strategies to outshine the competition with your loyalty programs: 👉 Providing a one-of-a-kind loyalty experience 👉 Drawing in customers through referrals 👉 Harnessing data for informed decision-making 👉 Diversifying services in competitive industries Curious about how Tru can assist? With over +30 years of industry expertise and a trailblazer in the prepaid sector, we've crafted a unique loyalty and payments platform that empowers companies to effortlessly launch, customize, and manage multiple reward, incentive, payment, or loyalty programs with enhanced speed and flexibility. #tru #truuniverse #customcards #truincentive #customincentives #loyalty #innovation #customerexperience https://bit.ly/3IvRoNo
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Our latest data shows that customers engaged in loyalty programs have a healthy churn risk—50% versus 60% for those not enrolled. This substantial 10% decrease highlights how a smart loyalty strategy can be a game changer in keeping customers engaged and sticking around. For further insights, visit: 📉 https://lnkd.in/eCrxGMAS #retentionexperts #growthmarketing #churnawareness #retentionstrategies #businessgrowth #customerretention
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According to Gartner, low-effort customer service is key to growth for service providers such as banks and insurance companies. In fact, 94% of customers that experienced a low-effort service interaction expressed an intention to repurchase. Read our white paper to learn more about how EngageOne™ Communicate can empower your team to deliver seamless and personalized customer engagements across multiple channels, and give clients the low-effort service they deserve. https://okt.to/SyG5MV #CXM #IXM #CustomerExperience #CustomerService
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According to Gartner, low-effort customer service is key to growth for service providers such as banks and insurance companies. In fact, 94% of customers that experienced a low-effort service interaction expressed an intention to repurchase. Read our white paper to learn more about how EngageOne™ Communicate can empower your team to deliver seamless and personalized customer engagements across multiple channels, and give clients the low-effort service they deserve. https://okt.to/vBN4Rz #CXM #IXM #CustomerExperience #CustomerService
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According to Gartner, low-effort customer service is key to growth for service providers such as banks and insurance companies. In fact, 94% of customers that experienced a low-effort service interaction expressed an intention to repurchase. Read our white paper to learn more about how EngageOne™ Communicate can empower your team to deliver seamless and personalized customer engagements across multiple channels, and give clients the low-effort service they deserve. https://okt.to/ecuVGU #CXM #IXM #CustomerExperience #CustomerService
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