Brazen Standard Hospitality’s Post

Good watch! Based on Will Guidara's principles of great hospitality, I find that applying these concepts to catering sales involves translating them into actionable strategies to enhance the client experience: 1. Empathy and Understanding: Deeply understand the unique needs and preferences of potential clients. Actively listen to their event requirements and expectations to tailor your offerings effectively. 2. Creating Emotional Connections: Move beyond transactional interactions to foster genuine rapport and trust. Show sincere interest in clients' events and demonstrate how your catering service can enrich their experience. 3. Personalization: Customize proposals and services to align seamlessly with each client's specific preferences and event vision. 4. Surprise and Delight: Incorporate unexpected elements or thoughtful touches that surpass client expectations and leave a lasting impression. 5. Teamwork and Culture: Ensure your sales team and catering staff are united in delivering exceptional service. Foster a culture that prioritizes collaboration and a shared commitment to client satisfaction. 6. Continuous Improvement: Solicit feedback from clients post-event to identify areas for enhancement and opportunities for innovation. Use insights gained to refine and elevate future offerings. 7. Authenticity: Build trust through transparent and sincere interactions. Maintain integrity in all communications and commitments. By integrating these principles into our catering sales approach, we aim not only to meet but to exceed client expectations consistently. Each principle serves as a guiding beacon, enabling us to create memorable experiences and forge lasting relationships with our clients.

Did you miss our recent episode of Bourbon with Brenda? Don’t worry—you can catch up now as Debbie Boone,BS, CVPM and Brenda Andresen discuss how “unreasonable hospitality” can lead to a more engaged team and better client relationships. Watch the full episode at https://lnkd.in/ggF4uWfz #BourbonwithBrenda #thoughtleadership #hospitality 

Why should you host client meetings instead of visiting your clients? Two words: Home Advantage Setting everything up perfectly in the meeting room is easier when it's your meeting room, finding a good restaurant for the post-meeting dinner is easier when you know the city you’re in and if you are hosting them you get a better chance to show your appreciation. If you're looking for more tips on hosting the perfect client meeting we've got you covered 👉 https://hubs.ly/Q02zr2Z50 #visitormanagement #meeting #sales

How Working In Hospitality Prepares You For Virtually Any Role In Business Published author of "Bar Tips: Everything I Needed To Know In Sales I Learned BeHind The Bar," Marketing & Hospitality Expert, VP of Sales at Rogers Marketing & Founder of Positive Activity

The top 1% of salespeople swear by something called "Unreasonable Hospitality." Have you heard of it? It's the secret weapon that has nothing to do with slick sales pitches or fancy product features, but everything to do with building lasting relationships and skyrocketing your sales. Watch my latest video to learn more about it and how to implement it in your business!

🎯 What Makes That First Welcome Moment Stay in Your Memory? Think back to the last corporate function you attended. Was it the venue? The food? Or was it that first moment - when you were greeted by a perfectly positioned line of staff, each holding a carefully curated selection of welcome drinks? At Clifford Wallace, we know something fascinating: it's those first 30 seconds that guests remember most vividly. That's why our boardroom waitresses don't just arrange drinks - they create that crucial first chapter of your event's story. ✨ Let us share what makes that welcome unforgettable: 🔹 It's the subtle nod of recognition as you approach 🔹The way each tray offers options without overwhelming 🔹The synchronised movement that makes service feel effortless 🔹Those small details - like ensuring every dietary preference is covered without asking Recently, at a corporate summit in Sydney CBD, we delivered this approach. The result? One guest put it perfectly: "I felt important before I even took my first sip" 👋Our wait staff read the room - they know exactly when to step forward and when to hold back. That's what makes it special. Tell us about your best welcome experience - what small detail made it memorable? 🥂 #Hospitality #EventManagement #CorporateEvents #HospitalityIndustry #EventPlanning #BusinessEvents #HospitalityProfessionals #EventProfs #CorporateHospitality #EventStaffing #LuxuryEvents #HospitalityExperience #EventMarketing #ConferenceManagement  #CorporateCatering   #VenueManagement #ExperientialEvents

Essential Budget Tips for Corporate Events in Las Vegas Planning a corporate event in Las Vegas? Discover crucial budgeting tips, from navigating security checks to understanding hidden costs like high beverage prices. Learn how to prepare financially to host an unforgettable event without breaking the bank! #CorporateEvents #LasVegas #EventPlanning #BudgetTips #SecurityChecks #EventManagement #CostSaving #BusinessEvents #FinancialPlanning #LasVegasEvents

”We understand that our customers have their normal job duties to preform in addition to planning for your annual company event. Nothing is a bigger time-soak than having to reach out to multiple vendors (inflatables, catering, performers, tenting, restrooms, power, dumpsters, etc.), negotiating pricing, creating PO’s, cutting checks, and hoping that they all show up on time. At Compass Rose Events, we take all the stress out of the process and provide you a Project Manager (singular point of contact), that will bring your vision to life, take care of all the small details, and ensure that you will be able to relax and enjoy your event!” #CompassRoseEvents #EventExperts #TurnkeyEvents #OneStopEventShop #StressFreePlanning #EventConvenience #CompassRoseAdvantage #EventManagementEase #SingularPointOfContact #EventVisionaries #RelaxAndEnjoy #HassleFreeEvents

In the bustling streets of Toronto, timing is crucial in catering—especially when traffic can be unpredictable. That’s why we have our own vans and a dedicated delivery team focused on being on time and efficient, ensuring all your culinary creations arrive fresh and ready to impress. As the city has grown drastically over the years, we've been here for 40 years, so we know the best routes and how to navigate the challenges of Toronto traffic. For event coordinators, here are a few tips to enhance your catering delivery experience: 📌 Communicate Your Timeline: Let us know when setup needs to be completed so we can plan accordingly. 📌 Consider Venue Layout: Share details about access points and any logistical challenges to help us streamline distribution. 📌 Stay Connected: If any changes arise or adjustments are needed, reach out to us right away. With our commitment to excellence, we’re here to help create an unforgettable event for you and your guests, even amid the hustle and bustle of Toronto! #EventPlanningTips #TorontoCatering #CulinaryDelivery #TorontoEvents #EventLogistics #CateringService #FreshDelivery #EventCoordination #TorontoTraffic

Sales & Guest Relations: A Powerful Duo! My background in sales might seem off-the-beat for Guest Relations, but it's been surprisingly helpful! Strong communication, building relationships, and exceeding expectations - all crucial in both roles. How has your past experience influenced your current role? #hospitality #guestservice #careeradvice