Brellium’s Post

New job alert! MNTN is hiring a Customer Success Operations Manager! Learn more about the role in the first comment.

Why Hiring a VP of Customer Success at a Million Makes Sense Learn why hiring a VP of Customer Success at an earlier stage can lead to better customer retention and revenue growth. Discover how investing in the right talent can cover the salary and bring in additional income. Don't miss out on this strategy for maximizing success! #VPofCustomerSuccess #CustomerRetention #RevenueGrowth #TalentInvestment #BusinessStrategy #CustomerHappiness #RetentionSuccess #CustomerSuccessTips #CompanyGrowth #BusinessGrowth

#hiring Manager, Customer Success Utilization Manager - East, Los Angeles, United States, $152K, fulltime #jobs #jobseekers #careers $152K #LosAngelesjobs #Californiajobs #HealthcareMedical Apply: https://lnkd.in/g3NWCGJu I. Job Purpose and Core Tasks The Manager, Customer Success Utilization plays a critical role in: 1

Why Hiring a VP of Customer Success at a Million Makes Sense Learn why hiring a VP of Customer Success at an earlier stage can lead to better customer retention and revenue growth. Discover how investing in the right talent can cover the salary and bring in additional income. Don't miss out on this strategy for maximizing success! #VPofCustomerSuccess #CustomerRetention #RevenueGrowth #TalentInvestment #BusinessStrategy #CustomerHappiness #RetentionSuccess #CustomerSuccessTips #CompanyGrowth #BusinessGrowth

What to Look for in a Customer Success Candidate? 🕵️♀️✨ Hiring a Customer Success Manager? Here’s your checklist! ✅ 🔍 Metrics Mastery : Can they talk about activation, CSAT, TTV, and churn? 📊 🔍 Strategic Thinker : Do they connect their role to revenue and profitability? 💡 🔍 Problem Solver : Have they tackled customer success challenges before? 🛠️ 🔍 Communicator : Can they work cross-functionally with ease? 🗣️ 🔍 Customer-Centric : Do they genuinely care about customer success? ❤️ #HiringTips #CustomerSuccess #TeamBuilding #BusinessGrowth #CSM #BusinessInsights #EntrepreneurTips #NextLevelSuccess Feel free to share these posts on LinkedIn, Twitter, or any other platform to attract top talent and engage your audience! 🎉🚀

🔔To Hiring Managers Seeking a Customer Success Champion: I’m Your Solution!🔔 Through months of dedication on the job hunt, I’m more determined than ever to make a powerful impact in Customer Success. Here’s what I bring to the table: a bold commitment to creating meaningful client relationships, a knack for balancing high volumes with grace, and a drive to go above and beyond. As someone who’s weathered challenges with resilience and brings both heart and strategy to each role, I know that success doesn’t just happen—it’s built, nurtured, and sustained. In my experience working with diverse clients and tech teams, I’ve delivered seamless experiences, helped companies thrive, and fostered trust at every touchpoint. I’m ready to step into a team where my skills can shine and grow. The right opportunity will allow me to inspire clients and add value every day. If you’re looking for someone to elevate your customer experience, let’s connect. Here’s to growth, grit, and the next great chapter. #CustomerSuccess #Hiring #ReadyToWork

🌟 **Celebrating the Unsung Heroes: Account Managers!** 🌟 🔹 **Role**: Account Managers are the backbone of client relationships, ensuring seamless communication, satisfaction, and growth. They are the trusted advisors who align client needs with business goals, driving both customer success and company revenue. 🔹 **Skills**: An Account Manager excels in **relationship building** 🤝, **strategic thinking** 🧠, and **problem-solving** 🛠️. With a deep understanding of their clients' industries, they provide tailored solutions that foster long-term partnerships. 🔹 **Impact**: Account Managers are the **connectors** 🌐, the **advocates** 📢, and the **leaders** 💼 who navigate challenges and celebrate successes alongside their clients. They play a crucial role in the growth and sustainability of any business. 🎯 If you're working with an amazing Account Manager, take a moment to appreciate their hard work and dedication. They are the ones who ensure that everything runs smoothly behind the scenes, turning challenges into opportunities and ideas into realities! 👏 Here's to all the Account Managers out there making a difference every day! 🌟 #AccountManager #ClientSuccess #RelationshipManagement #BusinessGrowth #HCLtech #Google

"Won a $54K deal over a competitor thanks to prior experience with Jackie" "Jackie is like an extended member of our GTM team" "Saved $82K customer by proving value to a competitor-preferred stakeholder" Just a few quotes from customers and colleagues who've worked with Jackie. On top of driving adoption, retention, and revenue growth, she's also "the best person" ~ Customer Quote And luckily for you, she's in the market for a CSM role. So, if you’re looking for someone who builds strong relationships, wins over tough customers, and delivers results, Jackie Reale is the one. Let’s help her find her next opportunity in London! Comment below if you have CSM opportunities or want to help with reach. #CSM #hiring #CustomerSuccessManager

Hiring Managers! Check out this Customer Success Manager I just spoke with!! Lorie - Customer Success Manager 🔸 Proven Revenue Growth and Customer Retention Expert: Spearheaded initiatives at Realtor. com that not only achieved an $80MM annual revenue goal but also skyrocketed client retention rates from 63% to 85%, showcasing her ability to significantly contribute to both top-line growth and customer satisfaction. 🔸 Strategic Leadership and Team Development: Demonstrated exceptional leadership by leading a team to 300% revenue growth over her tenure, promoting 60% of her team, and fostering an environment conducive to professional development and high performance. 🔸 Innovative Problem Solver with Analytical Acumen: Lorie's strategic thinking and analytical mindset have led to the implementation of solutions that improved operational efficiency, including a 66% faster turnaround time for custom media plans and a 28% increase in monetization of display ads within a year. 🔸 Cross-functional Collaboration for Optimal Results: Excelling in cross-functional environments, she has worked seamlessly with finance, sales, and marketing teams to exceed revenue goals by 110% through process optimization and streamlined communication. 🔸 Customer-centric Approach with a Strong Sales Background: Lorie’s customer-centric approach, combined with her extensive experience in sales and marketing, has enabled her to forge strong client relationships and lead successful campaigns, contributing to significant revenue increases at NBC Universal and Disney Internet Media Group. 🔸 Diverse Skill Set with High Technical Proficiency: Backed by an impressive educational background with dual master's degrees from USC, Lorie possesses a broad skill set across various technical platforms including Salesforce, Google Ad Manager, and more, enabling her to leverage data-driven insights for strategic decision-making. If I can set up a time to speak with Lorie reach out to rflannelly@FlanStaff.com or DM Me here!! #flanstaff #imhiring #hiring #jobs #CustomerSuccess #RevenueGrowthExpert #StrategicLeadership #InnovativeProblemSolver #CrossFunctionalCollaborator

Calling all Customer Success professionals and leaders out there, I have a question… What is it that you look for when hiring a CSM or new Manager within your CS Org? A) Strong Net Retention Rate? B) Ability to spot areas of growth within businesses of all sizes and shapes? C) Ideation and implementation of processes that increase retention and growth? D) Individual who can make real connections with customers and the team alike? E) Something else? I imagine it’s a combination of the above… right? So if you are looking to hire someone, look no further, I am HERE! To answer the above points with my stats… A) Personal NRR of 136%, my team’s 112% (highest in the company) B) Grown multiple accounts by up to 370% through generating strategic partnerships throughout client’s organisation and proving value and importance of product C) Introduced a “Churn Clinic” that saved over $300,000 in risky accounts in its first 9 months of being a key process D) Just take a look at my LinkedIn recommendations from colleagues and customers alike to see how I achieve this E) Lets have a chat and see what other boxes I can tick for you! It’s a tough job market out there so if you are, or know of anyone who is hiring within Customer Success then I’d greatly appreciate you tag them below or DM me and we can go from there. Thanks in advance 🙏