BrightFly Consulting’s Post

Managing client expectations can feel like walking a tightrope—one wrong step, and everything can come crashing down. But what if this challenge could become your greatest strength? We worked with a digital marketing Client in San Francisco a few years ago. We had a new client with big expectations and a tight deadline. They wanted immediate results from SEO and didn’t understand the time and effort it takes to get there. The first few weeks were tough. Daily emails, urgent calls, and constant pressure for quick results. We realized the client needed to understand the SEO process better. So, we organized a workshop to explain how SEO works, the importance of patience, and realistic timelines for success. We shared past success stories, showing the journey from the start to achieving top rankings. We also provided transparent reports on our current progress and plans. This helped the client see the bigger picture and trust our process. We started having regular meetings to discuss progress and upcoming goals. We also set up a shared dashboard so the client could see real-time updates and performance metrics. This open communication built a strong, trusting relationship. In a few months, the change was clear. The client, now informed and aligned with our approach, became an enthusiastic partner. Their initial anxiety turned into trust and collaboration. We not only met but exceeded their expectations, driving significant traffic and revenue growth. Managing client expectations isn’t just about setting boundaries—it's about building understanding and trust. When clients see the value of your expertise, they become your biggest supporters. If you’re looking to turn challenges into opportunities, let’s connect and explore how we can achieve success together. #ClientExpectations #SEO #DigitalMarketing #SuccessStory #Transparency #Collaboration

Using a virtual assistant or social media manager and be a real boon to your business. But what if you’re not ready for monthly help? Or you have a specific project in mind you want help with – paying ad-hoc prices can get expensive. For the few days (until Sunday) we are running an offer! Buy a block of VA hours – at our retainer rate (huge saving against the ad-hoc rate) and use them ad-hoc as you need over the next 6 months. Great if you have a project in mind or lots of little tasks that you would normally do yourself, but it would be really useful to have someone else to do them – but you’re not ready for a full VA or social media management service yet. Examples of what you could use them on; Setting up your email marketing platform. Sending out newsletters. Creating landing pages. Created automated email campaigns. Updates to your website (like uploading blogs). Planning, creating, and scheduling your social media content. Bulk editing and uploading of your YouTube videos. Optimising and tidying up your YouTube account. Document creation/making look professional. Any graphics you need. …and so much more! Here’s the offer 5 hours - £200 10 hours - £390 15 hours - £570 20 hours - £740 Drop me a message if you’d like to grab this offer! And if you know what you’d like to use the hours on but not sure how many you would need, ask and I’ll help you work it out! And if you want to see the type of work we do – we have a portfolio page! https://lnkd.in/e4sSNSnA  #virtualassistant #socialmediamanager #outsourcing

Our latest episode of Financial Clarity features an inspiring conversation with Sara Kappler, CEO of Centric Squared, a CRM-driven agency specializing in email and SMS marketing. 🌟 Sara shares her journey from digital consultancy to founding her agency, driven by her passion for challenging norms and creating flexibility in her career. 💼✨ In this episode, we dive into topics such as: - The founding story of Centric Squared - Solving pain points related to email deliverability and CRMs - Maximizing customer lifetime value through data-driven email marketing - Managing a remote team across different time zones - Overcoming challenges in maintaining client relationships after relocating to Germany - Personal finance tips for business owners and expats Ready to gain insights from Sara's experience and expertise? 🎧 Tune in now to discover how remote-first companies can foster growth in different cultures! https://lnkd.in/gUbwj629 #EmailMarketing #CRM #RemoteWork #BusinessGrowth #Entrepreneurship #SmallBusiness #DigitalMarketing #FinancialClarity

Building strong client relationships starts with the basics. Here’s my approach to effective client onboarding ✔️𝐂𝐥𝐞𝐚𝐫 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Ensure every detail is communicated transparently, leaving no room for misunderstandings. ✔️𝐁𝐞 𝐇𝐨𝐧𝐞𝐬𝐭: Always be upfront about capabilities and timelines. Trust is built on transparency. ✔️𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐨𝐫 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡: I make it a point to thoroughly understand the client’s competitors before stepping into any meeting. ✔️𝐋𝐢𝐯𝐞 𝐄𝐱𝐚𝐦𝐩𝐥𝐞𝐬: Demonstrating expertise with live examples is key to showcasing what we can achieve together. ✔️𝐂𝐨𝐦𝐩𝐫𝐞𝐡𝐞𝐧𝐬𝐢𝐯𝐞 𝐀𝐮𝐝𝐢𝐭 𝐑𝐞𝐩𝐨𝐫𝐭𝐬: I provide detailed audit reports complete with visuals to give clients a clear picture. ✔️𝐒𝐭𝐚𝐲 𝐆𝐞𝐧𝐮𝐢𝐧𝐞: I believe in delivering straightforward solutions without trying to be oversmart. Successful client relationships aren’t about doing more; they’re about doing what matters most—and doing it well. Struggling with Google and Facebook ads? Need an account audit or help running ads that convert, reach out to me! 🚀 #ClientOnboarding #BusinessGrowth #ClientSuccess #HonestyInBusiness #CommunicationSkills #MarketingStrategy #googleads #facebooks #metaads #ppcadsexpert

Offering incentives, such as a free consultation or a small gift for each referral, can boost word-of-mouth marketing. Watch our House Rules video for some helpful client onboarding tips 👉 https://lnkd.in/ecQWCmnt #FinancialAdvisorTips #BusinessOperations

Our latest episode of Financial Clarity features an inspiring conversation with Sara Kappler, CEO of Centric Squared, a CRM-driven agency specializing in email and SMS marketing. 🌟 Sara shares her journey from digital consultancy to founding her agency, driven by her passion for challenging norms and creating flexibility in her career. 💼✨ In this episode, we dive into topics such as: - The founding story of Centric Squared - Solving pain points related to email deliverability and CRMs - Maximizing customer lifetime value through data-driven email marketing - Managing a remote team across different time zones - Overcoming challenges in maintaining client relationships after relocating to Germany - Personal finance tips for business owners and expats Ready to gain insights from Sara's experience and expertise? 🎧 Tune in now to discover how remote-first companies can foster growth in different cultures! https://lnkd.in/gv9G4rAY #EmailMarketing #CRM #RemoteWork #BusinessGrowth #Entrepreneurship #SmallBusiness #DigitalMarketing #FinancialClarity

Building strong client relationships starts with the basics. Here’s my approach to effective client onboarding ✔️𝐂𝐥𝐞𝐚𝐫 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Ensure every detail is communicated transparently, leaving no room for misunderstandings. ✔️𝐁𝐞 𝐇𝐨𝐧𝐞𝐬𝐭: Always be upfront about capabilities and timelines. Trust is built on transparency. ✔️𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐨𝐫 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡: I make it a point to thoroughly understand the client’s competitors before stepping into any meeting. ✔️𝐋𝐢𝐯𝐞 𝐄𝐱𝐚𝐦𝐩𝐥𝐞𝐬: Demonstrating expertise with live examples is key to showcasing what we can achieve together. ✔️𝐂𝐨𝐦𝐩𝐫𝐞𝐡𝐞𝐧𝐬𝐢𝐯𝐞 𝐀𝐮𝐝𝐢𝐭 𝐑𝐞𝐩𝐨𝐫𝐭𝐬: I provide detailed audit reports complete with visuals to give clients a clear picture. ✔️𝐒𝐭𝐚𝐲 𝐆𝐞𝐧𝐮𝐢𝐧𝐞: I believe in delivering straightforward solutions without trying to be oversmart. Successful client relationships aren’t about doing more; they’re about doing what matters most—and doing it well. Struggling with Google and Facebook ads? Need an account audit or help running ads that convert, reach out to me! 🚀 #ClientOnboarding #BusinessGrowth #ClientSuccess #HonestyInBusiness #CommunicationSkills #MarketingStrategy #googleads #facebooks #metaads #ppcadsexpert

Are you maximising your client relationships with account planning? In account planning, identifying key players is essential. Sales representatives and stakeholders from marketing, finance, and customer service all contribute to providing a holistic view of the client and crafting compelling value propositions. It's also about going beyond the surface. Conduct thorough market research, understand the client's industry, and set clear objectives that serve both your company's goals and the client's needs. Once your plan is in place, it's time for action. Monitor progress, measure results, and be bold when pivoting when necessary. How have you incorporated account planning into managing your client relationships? Looking to grow your consultancy but keep hitting roadblocks? At Vivero, we work closely with businesses to identify opportunities for innovation and growth, simplify the complexities of funding, and provide access to our extensive investor network. We also guide you in realising the true equity value of your business, whether you're considering a partial or full exit. #AccountPlanning #ClientRelationships #BusinessStrategy

Hello To All Our Small Business Owners! If you're looking for a consistent way to engage your audience, build trust, and increase repeat business, look no further! At Mooring Media, we know the challenges small businesses face in managing effective marketing campaigns, especially newsletters. That’s why we created the Premium Business Newsletter Program—a complete, done-for-you solution to help you stay in contact with your audience while saving time. We handle everything from custom content creation to professional design, monthly performance tracking, and full campaign management. Why choose us? ✅ Custom content tailored to your business and industry ✅ Professional design that captivates your readers ✅ Complete campaign management—no stress for you ✅ Monthly analytics to track success ✅ Ongoing support to keep improving your campaigns Sign up by Thursday, October 31st, and we’ll include one Creative Promotion Special of your choice, FREE of charge! We’ll design it and feature it in your newsletter for that month. Ready to take your business to the next level? Learn more here: https://lnkd.in/eepsDVvx

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