BYOD Inc.’s Post

In today’s competitive market, restaurants that don’t use technology are falling behind. 📉 To thrive in a fast-paced market where customers expect personalized experiences to keep coming back, restaurants need to use and make the most of the tools available to them. But what are the top tools restaurants should be using to streamline operations and improve guest retention? 🤔 We've put together a list of top tools for restaurants. Visit the Servme blog to learn more. 👇 https://lnkd.in/gDYnhcf7 #servme #restauranttech #restaurantsoftware

Tattle Announces Integration with Toast Platform to Enhance Restaurant Guest Experience This collaboration will enable restaurants to seamlessly gather real-time, high-velocity guest feedback and menu insights, helping operators close operational gaps and enhance guest retention and revenue. Through Tattle's open API and Toast’s ecosystem, restaurants can collect actionable feedback from all digital channels. Proprietary algorithms provide recommendations on improving operations and optimizing menus. Tattle's integration offers benefits like omni-channel feedback measurement, AI-driven operational insights, and a system for guest recovery outreach, helping restaurants improve guest satisfaction and revenue. CEO Alex Beltrani expressed excitement about the partnership, noting Toast’s reputation in the restaurant tech space and their shared goal of driving guest satisfaction. Read More Here: https://lnkd.in/gwj-y7Cj #Hospitality #Marketing #Integration #Technology Branded Hospitality Ventures Hospitality Hangout Podcast Keith Corbin Kelly Sennatt Esten Matthew Floate Megan Anderson Ellery Fink Debra Chrapaty Jonathan Vassil Jerome Luo Mike Gutner Elena Gomez Jehad Affoneh Angela Roseboro Amy Lecza

Tattle Announces Integration with Toast Platform to Enhance Restaurant Guest Experience This collaboration will enable restaurants to seamlessly gather real-time, high-velocity guest feedback and menu insights, helping operators close operational gaps and enhance guest retention and revenue. Through Tattle's open API and Toast’s ecosystem, restaurants can collect actionable feedback from all digital channels. Proprietary algorithms provide recommendations on improving operations and optimizing menus. Tattle's integration offers benefits like omni-channel feedback measurement, AI-driven operational insights, and a system for guest recovery outreach, helping restaurants improve guest satisfaction and revenue. CEO Alex Beltrani expressed excitement about the partnership, noting Toast’s reputation in the restaurant tech space and their shared goal of driving guest satisfaction. Read More Here: https://lnkd.in/eEwwkURk #Hospitality #Marketing #Integration #Technology Branded Hospitality Ventures Hospitality Hangout Podcast Keith Corbin Kelly Sennatt Esten Matthew Floate Megan Anderson Ellery Fink Debra Chrapaty Jonathan Vassil Jerome Luo Mike Gutner Elena Gomez Jehad Affoneh Angela Roseboro Amy Lecza

Restaurant Business Online published a fantastic article summarizing key tech takeaways from the “State of the Restaurant Industry” report. Here’s what was highlighted: • More operators plan to invest in technology in 2024, especially products that enhance customer experience and kitchen efficiency. 📈 • While some patrons want more tech in restaurants, others prefer less. Operators should tailor their tech investments to meet the diverse preferences of their customer base. 🤔 • Loyalty programs are a must: Patrons want more bang for their buck, and loyalty programs can be a game-changer. 🎁 • Despite automation concerns, most operators believe tech will improve the dining experience for patrons and staff. 🤖 • With ongoing staffing challenges, gig workers might fill the gap, especially in limited-service restaurants. 💼 • Delivery-only concepts, or ‘Ghost Kitchens’, are declining, making way for new models. 👻 • Delivery sales are expected to hold steady or increase in 2024. 🚚 • Patrons are more willing to pay for specific table reservations, indicating a potential revenue stream for restaurants. 💰 Read the full article here: https://buff.ly/3StAzqQ Free yourself from draining admin tasks and get back to doing what you do best. Get in touch to see how Operandio can help. #RestaurantTech #DigitalTransformation #FoodTech #HospitalityTech #CustomerExperience #InnovationInRestaurants #RestaurantAutomation #TechTrends #RestaurantIndustry #RestaurantBusiness #Operandio

See how 𝗖𝗵𝗮𝗿𝗴𝗲𝗠𝗲 can enhance customer experience and boost your establishment's profits! 📈

Why do restaurants want to change their tech stack? It all comes down to customer experience. In our economic market, three needs rule everything: convenience, efficiency, and quality. If you have one without the other, then you've lost customers before you've even begun. Restaurants that embrace new technologies do so because they recognize the opportunity to elevate the dining experience, unlocking new possibilities with every upgrade to their tech stack. #restaurants #digitaltransformation

It truly all comes down to efficency. Consumers want their demands met in quick bursts. For companies to have even the slightest chance of competing, they need the ability to keep up -- this means the right technology, implemented at the right time, at the right place. #digitaltransformation #cx #restaurants

Customers expect seamless technological experiences, especially in restaurant spaces. As more restaurants integrate technology that makes #payments, scheduling, and ordering faster and more convenient, the standard for #CX is rising. Restaurant operators and designers should keep this in mind as they move forward with #DigitalTransformation, mainly at the enterprise level. #RestaurantTechnology

Embracing technology in the hospitality industry has never been more crucial, and QR codes are leading the charge in revolutionizing the dining experience. Imagine strolling into a restaurant, scanning a QR code, and seamlessly reserving your preferred table within seconds. That's the power of innovation at work. With platforms like EATOES, patrons can effortlessly navigate through a plethora of options, from securing a table to accessing a digital menu, and even engaging with the establishment on social media – all at the tip of their fingers. This isn't just about convenience; it's about enhancing customer satisfaction and streamlining operations for restaurant owners. As QR codes continue to weave their way into our daily lives, the future of dining looks brighter than ever. Let's toast to the marriage of technology and hospitality, creating memorable experiences, one scan at a time. Visit www.eatoes.com to get your digital menu now. #eatoes #eatoesofficial #qrcode

Online restaurant booking systems are just glorified "manual" diaries One thing I do not understand is why restauranteurs appear to love their legacy booking systems like OpenTable (1998); ResDiary (2004); NowBookIt (2004); SevenRooms (2011); Quandoo (2011); Resy (2014); Tock (2014) when they are just out dated, “manual” systems. After all, they still cannot automate basic reservations requirements like: - Maximise bookings taken. They can easily reject online booking requests when the restaurant is only 65% full, as their legacy allocation systems think the restaurant is 100% full. Then, after they have rejected booking requests and the damage has been done, they proudly give restaurants suggested allocations for the bookings they have managed to take. Maybe restaurants should ask their booking company for a list of bookings that they have rejected, to better understand the impact of this on their businesses? - Automated “waitlists” for customers that would like a booking for a future date. All they are offering is a communication link that restaurant staff have to monitor and manually activate. Not really automated, is it? - Seat a VIP on their favourite table. If VIP’s and regulars are the life blood of businesses shouldn’t these systems be doing this autonomously? - Rearrange table layouts to maximise bookings and increase revenue significantly. Why are these booking systems not rearranging table layouts considering that at least 20% more revenue can be achieved? - Allow customers to edit paid bookings (ticketed bookings, deposits, etc.) online without needing to call the restaurant for a staff member to do it? - Offer one seamless restaurant booking and function system. Today, every restaurant space is technically a function space. So why do restaurants need to use two different systems? These are just some of the many basic things that these legacy booking systems still cannot do. How awful! QR code ordering systems and POS systems will be discussed in future posts as they are are just as bad.   If you would like to revolutionise your operations with a truly autonomous reservation and restaurant system, send me a DM for a free consultation. WizButler, your intelligent Butler #peterpetroulas #wizbutler #restaurantbusiness #hospitality #hospitalitytech #restauranttechnology #technology #hospotech #bookingsystem #restaurantbookingsystem