We are providing cab services Operator and Dispatcher's to different companies at the moment. We are proud to offer our services at the most economical rates to make your business more profitable. Our services include: 1): Setting up your own service centre in Islamabad - Pakistan on Build Own Operate or Build Operate Own Transfer basis 2): High availability (99.99%) of services around the year. 3): Can provide Customers Care Representatives for your Cab business. They are well trained on Autocab Ghost, iCabbi and other applications. Highest standards and ethics along with data and personal privacy guaranteed. 4): Outsource your taxi operations to us and enjoy the freedom of workload, you can focus on other parts of your business to grow, we are here to unburden your workload. Our dedicated experienced staff will handle your call flow and avoid any missed calls. We provide experts using these dispatch systems; 1- iCabbi 2- AutoCab / Ghost 3- Autocab365 4- Cordic 5- CabTreasure 6- Cab9 We provide you the best customer service for your company. From local rides to airport transfers and from account bookings to customer queries we provide all the services. We also have team of dispatchers who are best at different software's. We provide chat support as well as email support services. Our company provides efficient and cost effective solutions to all of our clients. Our aims to provide top-notch services where we handle passenger orders, dispatching, and airport transfers. In short, we guarantee that your operations go super smooth! Our company provides all solutions needed taxi owners and for those who need taxis as we work as a connecting bridge to serve both efficiently. Our customer support service is available 24/7 to ensure that people can get connected with a nearby taxi as soon as possible providing an overall hassle free experience and can offer extra help to those who are struggling with short staff or low margin. All of our operators are experienced and trained well to handle all your bookings , customer complaints and queries. By outsourcing your inbound calls ,we can help you save money. Cost reduction with good quality is guaranteed. We prefer to work with people who seek long-term business relations. Drop a message to schedule a meeting of your requirements and demo if so required.
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Is this the customer service we should be accepting in 2024? I will clarify this by saying that I have been flying with American Airlines for 23 years and have flown 1.9 million miles. I have had a few customer service issues with them (maybe 1 every 2 years at the most), and they have been accommodating. In February, I was flying to London with my wife. Our flight, which was due to leave at 5:30 p.m., was delayed and eventually canceled at 9:30 p.m. There were no flights out until the following day. Due to the delay, I had to cancel my hotel (I was charged for a night due to a less-than-24-hour cancellation) and missed a number of meetings. I reached out to American in February and asked that someone contact me to discuss the issues and find out how to reimburse my lost hotel night ($250). I was asked to send over the details of my hotel stay, which I did. There was no response three weeks later, so I had to start my issue again. 4-11-24: I finally received a response stating that they would not reimburse me because "Personal hotel reservations are not expenses that we reimburse" (after somebody else already asked me to send over details so they could reimburse me) and since they had already given me 12,500 miles, they felt that we were good. Does customer service in 2024 mean that a company: 1. Ignore the customer for months in hopes that they forget and you don't have to pay. 2. Tell you they will not pay you for a night's hotel when the flight was canceled due to mechanical and flight crew running out of hours. 3. Make you think that everything is OK by giving you 12,500 miles (basically, I am paying $250 for the miles) Is this customer service that we should accept in 2024? I am already expecting that this is going to be blamed on short staffing and/or lack of training. Please post your comments and also like and repost for maximum reach. They need to know there is a problem, and unfortunately, social media is the only thing that works (I tried twice going through their normal channels).
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