Capacity’s Post

🌟 What’s Ashley Up to in the New Year? 🌟 I thought you’d never ask! This year, I’m leaning into my expertise and passion to help founders and brands keep their promises to consumers. As your strategy consulting partner, I’ll help you: 1️⃣ Define and align on core values that truly make sense for your business. 2️⃣ Create a roadmap to put those values into action across every business function. 3️⃣ Translate your values to consumers in the most impactful ways, so your authenticity leads to increased satisfaction and higher conversion rates. 4️⃣ Address any other brand and product strategy concerns you may have. While my expertise shines in beauty and fashion, this work is industry agnostic and mission-driven, with one goal: to build trust between consumers and brands through authenticity. 💌 Ready to chat? Reach out to me at keepyourpromiseconsulting@gmail.com or book a time with me here: https://lnkd.in/eAiw6juz Let’s make 2025 the year your brand keeps its promises—and thrives because of it! ✨

As an East Tennessee native, Dollywood is a summer must for me. 🦋 After a long ☀ day at Dollywood yesterday, I was reflecting on the customer experience. I believe Dolly Parton can teach us a lot about serving customers and being a solid salesperson (And Forbes agrees, as they put Dollywood in the top 1% for customer service). A few things I was reminded of... 1️⃣ The pinto beans, cornbread, pork rinds, and bluegrass music reminded me that as a salesperson, authenticity will always win. Be who you are, be honest, and don't be ashamed to be confident in what you ARE good at. 2️⃣ The lounging chair stations, misters, and abundant air conditioning reminded me that sometimes you need to give your customer space to take a moment and think. Pressure (be it time or verbal) can backfire. 3️⃣ The diverse staff at Dollywood (e.g., all generations, many nations) reminded me that all customers come to the table with their own sets of beliefs, ideas, needs, and concerns. Try to leave assumptions and a one-size-fits-all approach at home. Ask good questions and truly listen. Plus, the more diverse customers you can interact with, the better you learn to pivot and adapt. I am biased, as Dolly has been a hero for us in this area since we were kids, but whether you like her or not, she has figured something out...and I think we can all learn from it. Lastly, Dollywood pro-tip....ALWAYS get the cinnamon bread. 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 🦋 #dolly #dollyparton #sales #customerexperience #customerservice #clemson #clemsonuniversity #tennessee

What do Arnerich Massena, Inc clients have to say about our service? Listen to Martha Soltesz share her experience as a client of the firm. Learn more about who we are at https://lnkd.in/eRFDXHmt

Testimonials ✨ What Our Clients Say About Working with TH Michaels We believe the best measure of our success is the satisfaction of our clients. Here’s what they have to say about our personalized service and the quality of our work: “TH Michaels took all the stress out of our building project. They handled everything with professionalism and care.” 👀 Check out more client testimonials on our website! 🔗 Client Testimonials #ClientFeedback #ConstructionExcellence #Sheffield

Stoked to have our bossman Alex Paioff return after his vacation! 🛩 With MITP Managers Courtney Dagasso, Kylie de Vos and Patrick Ball filling his shoes for a month, it felt right to complete the look by welcoming back our fashion-forward Founder in these Alex-inspired caps & turtlenecks too 🧢🧥 Safe to say we nailed the look 👏👏 #marketingagency #australianmarketingagency #digitalmarketingagency #perthagency #perthmarketing

BLACK BUSINESS SPOTLIGHT: Kobi Gregory and Tasha (Kirk) Harris, M.A.'s Kobi Co. Kobi Co. is more than a candle company; it stands at the crossroads of scent, sound, and self-care. Their hand-poured luxury candles are complemented by curated playlists to enhance your ambiance. Founded by a mother-daughter duo, they strongly advocate for the necessity of self-care. Their mission is to support others in becoming their best selves, excelling in their endeavors, and embodying the roles of a caring friend, steward, and ancestor.   #SupportBlackBusinessMN #BuyBlackMN #CommunitySupport #BuyBlackMinneapolis #BuyBlackSaintPaul #SuportBlackBusiness #BlackOwnedMN #LocalEconomy #ShopBlackMN #InvestInBlackBusinesses #EmpowerBlackEntrepreneurs #MinnesotaBlackBusiness #RacialJusticeMN #EconomicEmpowerment #SupportLocalBlackOwned #MNBizSupport #BlackExcellenceMN #ShopSmallMN #FairEconomicOpportunity #MinnesotaEntrepreneurs #EqualityInBusiness #MinorityOwnedMN #CommunityEconomicEmpowermentMN

Great review from Julianne!

Have you met Chelle Guidry? Chelle is the firm's office manager and has been with the practice for 16 years. Watch the video below to learn more about Chelle.

What's your Insights Discovery Colour Order? At Brightside, we collaborate with companies to enhance individuals' self-awareness and promote better understanding among teams. Share your preferences below, and let's uncover our unique colour orders together. Check out my profile picture to reveal my colour order!

Today, we’re introducing Boulevard’s Best, a new series where we look at vital business metrics to highlight best practices from top businesses on Boulevard. The first episode focuses on add-on services and how they can drive revenue. Here are some highlights: 🏆 The top 10% of Boulevard businesses excel at using add-on services, adding at least one additional service to 34% of appts. 💰 Appointments with add-ons have a 63% higher average ticket value. 🗓️ Add-on services drive retention, with customers who use add-ons being 25% more likely to return with 90 days. What can businesses do to encourage people to add services? Optimize online booking to make add-ons available to clients, and train staff on all services so they’re ready to talk about add-ons when appropriate. Check out the full video for all the stats! 👇 #joinblvd https://gag.gl/TDMfmv