Caraway’s Post

How can we ensure that the best care gets delivered? Exciting things happening at Primary Record…. #medicalrecords #patientadvocates #patientportals #transparencyinhealthcare #caregiveroptions https://lnkd.in/ev_8Qhyz

As health care continues to move toward more and more advanced care being delivered in the home setting, we take this opportunity to celebrate National Home Health Week and recognize the tremendous work being done by the nurses, therapists, social workers, home health aides and organizational staff who make home health agencies run effectively.   We understand the challenges you face in balancing delivering exceptional care and maintaining effective business performance.   The following are a few things we’d suggest you can do to be ready for a promising year ahead.   Review your patient materials. How would you feel if you were a patient and family being presented with your agency’s materials? Can improvements be made to help foster greater patient and family engagement? Make a list of all the Key Performance Indicators that you track and trend. Are you reviewing them consistently and sharing them with everyone in the agency who could have an impact on their results? Review your policies that relate to structure and process? Are they in alignment with your actual workflow?

SELF-CARE PLANNER | SELF-LOVE JOURNAL | SELF-CARE JOURNAL PAGES | SELF-CARE PLANNERS - check these out here https://lnkd.in/e7NPyce9

🫶 𝗧𝘂𝗲𝘀𝗱𝗮𝘆 𝗧𝗶𝗽𝘀 𝗳𝗿𝗼𝗺 𝗟𝗼𝗻𝗴 𝗧𝗲𝗿𝗺 𝗖𝗼𝗻𝗰𝗶𝗲𝗿𝗴𝗲 🫶 𝘕𝘢𝘷𝘪𝘨𝘢𝘵𝘪𝘯𝘨 𝘏𝘦𝘢𝘭𝘵𝘩𝘤𝘢𝘳𝘦 𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘢𝘴 𝘢 𝘊𝘢𝘳𝘦𝘨𝘪𝘷𝘦𝘳 When stepping into the caregiving role, many first-timers are met with the challenging task of communicating effectively with healthcare professionals. Here are a few insights to guide you: 1️⃣ 𝗕𝗲 𝗣𝗿𝗲𝗽𝗮𝗿𝗲𝗱: Before appointments, jot down key concerns, symptoms, and questions. This ensures you cover all essential points during your limited time with the healthcare provider. 2️⃣ 𝗔𝗰𝘁𝗶𝘃𝗲 𝗟𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴: Pay close attention, and don't hesitate to ask for clarifications. Understanding medical advice correctly is paramount. 3️⃣ 𝗔𝗱𝘃𝗼𝗰𝗮𝘁𝗲 𝗔𝘀𝘀𝗲𝗿𝘁𝗶𝘃𝗲𝗹𝘆: You are the voice for your loved one. If something feels off, or if a particular concern isn't being addressed, speak up! 4️⃣ 𝗘𝗱𝘂𝗰𝗮𝘁𝗲 𝗬𝗼𝘂𝗿𝘀𝗲𝗹𝗳: Familiarize yourself with basic medical terms and jargon. This can help in comprehending advice and making informed decisions. Remember, the goal is to build a partnership with healthcare professionals. Together, you can ensure the best care for your loved one. #caregivingmatters #empoweringcaregivers #caregivingtips #caregivingsupport

MOBE Guide Starr has seen how learning to manage health with confidence can transform lives. "After several years as a hospital behavioral health nurse, I wanted to invest the rest of my career working with people before they ended up in the hospital," she says in this article. "When we support participants with their health goals, it leads to increased overall satisfaction in life. It enhances their ability to show up at work, to be present, and to be engaged. They’re more present with their families and friends." Learn how you can transform your people's health with our Guides' help 👉 https://bit.ly/3APtHz5 #HealthCare #HealthTransformation #EmployeeBenefits #HealthCareCosts

One of the ways we experience connection with others is through the simple question, “What brings you joy?” Healthcare environments are complex, and it can be difficult to see the opportunities for connection with colleagues, patients, and families.  Human connection at the bedside changes the care provided and impacts patient outcomes.  A critical care nurse caring for a child and while assessing the child, takes a pause and asks the caregiver at the bedside, “Can you tell me about what brings your child joy? What do they love?” This moment opens a longer, genuine conversation where the caregivers find an opening to share their concerns and fears. This simple question promotes seeing the child and caregivers as unique individuals. Building connections with patients, families and colleagues creates joy. It is the joyful part of life to build connections in our community.  At Shifting Frames Consulting, one thing that brings us joy is meeting new people and hearing their stories. It is even better if we can chat over a cup of warm tea. LinkedIn community, share in comments what brings you joy?

Today is 𝙍 𝙐 𝙊𝙆? Day - a powerful reminder that someone in your medical community could be struggling, and a conversation might be just what they need. CPD Home understands that as healthcare professionals, you're often busy helping others, but it's important to remember that checking in with a colleague or friend doesn’t have to wait for a special day. Whether you’re sharing a quick coffee between shifts or catching up over the phone, simply asking “R U OK?” can make all the difference. · Ask R U OK? · Listen with care · Encourage action · Follow up and check in You don’t need to be an expert to make an impact - just a caring colleague and a great listener. Every day is a good day for a #MateCheck. #AreYouOKDay #Listen #MentalHealthAwareness

Attention Healthcare Professionals |  Don’t Let Admin Work Hold You Back! Is paperwork consuming your day? Let our Virtual Assistants handle the admin while you focus on patient care. Efficient, reliable, and proven to save time—our VAs are the secret weapon your practice needs. Talk to us today and reclaim your time!

Every organization needs policies and procedures to ensure high-quality, safe care. Yet, policies can get in the way of being reasonable if we aren’t careful. Knowing when to follow, and when not to follow, policies can be difficult, especially when trying to balance patient experience. During a focus group we held once, employees shared a story of a mother and child who traveled two hours for an appointment for the child. They arrived ten minutes late, with the mother harried, carrying a distraught toddler. The policy is to turn away patients who are ten minutes late. The staff felt torn as they could see the mother’s frustration and stress at being late, but the physician insisted she must be rescheduled. His afternoon was wide open, yet he insisted that the staff turn them away because that was the policy. This is where staff feels caught between policy and compassion for people in real-life situations. With a packed schedule, it may be reasonable to ask a late patient to wait, but should they be turned away? Empowering your staff with soft skills for patient experience and a framework to determine when to follow (or not follow) policies can reap big rewards. What would you have done in this case? #Compassion #Healthcare #HealthcareLeaders #BairdGroup

“I have been trying to book a doctor’s appointment for the last 2 weeks. I have tried using the online form and through my NHS App and every time it says they have reached capacity for the form and to try another day. I have tried early mornings, afternoons, evenings, all times and get the same response. I called the practice on Friday and was told receptionist don’t book appointments anymore and have to use the form. I explained I’ve tried and the receptionist said I have to keep trying.” This month’s bulletin focusses on 5 key areas that we have been hearing from local people about: Thanks and praise Secondary care: communication can lack clarity and compassion Primary care: GP access (and communication around it) a continuing issue Spotlight on urgent and emergency care services: drivers and barriers Spotlight on social care: the self-funder’s journey. In this report 38% of the feedback relates to GP practices, 32% of the feedback relates to hospitals. If you would like to share your experiences with us, or need information and signposting about health and social care, please contact our Helpdesk on: Phone: 0303 303 0023 SMS (text only): 07592 787 533 Email: enquiries@healthwatchsurrey.co.uk Share your feedback via our website: https://buff.ly/3AHfCjf #Insightbulletin #WhatWereHearing #PrimaryCare #Surrey #YourVoiceCounts [Image description: The quote detailed within the post is shown on a pale pink background. Underneath, on a dark blue background are the words: Read our laterst Insight bulletin August 2024. To the bottom right is the Healthwatch Surrey logo.]