More than 20% of claim rejections occur because of missing / insufficient attachments. The problem statement is simple. But practices have found it hard to implement a solution, as it requires: - Knowledge of when to attach which document - Availability and access to the required information - A proper reminder system to eliminate human error, and - The ability to seamlessly attach the required docs to a claim While most other PMS systems have shied away from approaching this problem holistically, we at CareStack had already solved steps 1,2 and 3, significantly improving the claim pass through rate of all our customers. And today, we are excited to announce that we are crossing off the last to-do item for this process - The ability to seamlessly attach electronic claims right from within CareStack. Starting with the December release, CareStack customers would have the ability to electronically attach documents to claims without leaving our platform. This ensures that every step of the claim management process can now be handled within CareStack, reducing time lost on external tools, lack of knowledge of requirements, and human errors. Signing up is easy; just ping our support team in chat, and they will guide you. Tim Otto Peter Boulden Ishtiaq Rouf Himesh Kana what do you think about the potential impact of this feature at your office? Nathan Suter, do you feel that this can help in resolving mobile dentistry specific use cases also at Enable Dental?
We are excited to start using this feature at Enable Dental. Great way to make a more integrated experience for our team.
Fantastic update, CareStack! Tackling the issue of claim rejections head-on with a holistic approach is commendable. At Ivinex, we understand the importance of streamlined operations and eliminating human errors. Our flexible CRM and contact center solutions are designed to integrate seamlessly, ensuring that every step in a process is managed efficiently. Your new feature is a game-changer for dental practices looking to improve their claims process. Kudos to your team for continuing to innovate and drive meaningful improvements in the industry!