This is a must read for any Strategic or Key Account Manager that wants to hone their skills to have more impact for their customers. Applause to Janti Masani for documenting what’s in the “secret sauce”. In my experience, this sums up what I’ve observed from the most impactful KAMs and SAMs, even before we had “growth mindset” and “emotional intelligence” in our vocabulary. #strategicaccountmanagement #growthmindset #emotionalintelligence #resiliency
I am excited to share with you an article we wrote for The Association for Key Account Management - AKAM in June 2024 Bulletin. My sincere thanks to Diana Woodburn for the support in publishing the article. Our article "Exercising your Heart and Mind for KAMs" explains the importance of combining your heart and mind to become a better version of yourself and create compelling impact with a growth mindset and authentic character. Please chime in and share your thoughts and experiences ! We'd love to hear from you. This is an exciting new portfolio of work we are very excited to share with passion and enthusiasm in the journey to support KAMs to "stand out and show up differently" !