What's design’s impact on future generations? At a recent Service Design Circle ⭕️ session hosted by Emilie Moravec, we approached a complex question: how can design today shape better future outcomes for people and planet? From the development of ‘infinite scroll’ experiences to life-centred design, we looked at how the choices we make influence more than just the intended users. While focusing on people and planet, we also explored key business-centric insights that connect the two: ✏️ Ethical and environmental pressures are opportunities to align design with broader business goals—doing the right thing can also drive better outcomes and more sustainable business models. ✏️ Being a "good ancestor" (nod to Roman Krznaric’s book) means pushing for longer-term thinking to identify down-stream impacts when planning. ✏️ Systems thinking can be a tool to connect the dots for businesses, showing how small changes can ripple through—and either strengthen or weaken—the system and intended outcomes. ✏️ Mapping broader impacts can shift the conversation beyond immediate user needs to consider the bigger picture. It’s not always easy to push for long-term thinking. However, understanding future impacts on what the business values gives us a unique way to influence decision-making. What do you think? Is this possible or pie in the sky thinking? Emilie Moravec, Jin Wan, Nick Gaff, Ashleigh W., James Field, Service Design Show, Brad Alphonso, Marc Fonteijn https://lnkd.in/gAb7ihSH
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A well-implemented design system is essential for today's organizations, unlocking a multitude of benefits. It serves as a single source of truth, reducing cognitive load and allowing users to focus on their "actual work." By facilitating cross-functional communication with a shared language, it simplifies problem-solving. Discover more about the value of design systems on our blog. #DesignSystems #Figma #Design
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Human-centered #design is an approach to #problem-solving that prioritizes the end users' needs, behaviors, and experiences. Read this article to learn how it impacts #culture. 👊 💡 😎 https://lnkd.in/gFPrajEC
Council Post: Building An Innovative Culture Through Human-Centered Design
social-www.forbes.com
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An invitation to think about Design Thinking. “Asking a more interesting question can help teams discover more original ideas.” Jeanne M. Liedtka Let’s get excited: We prepare ourselves to let Daniel H. Pink and Tim Brown inspire and expand our thinking today. Pink urges us to pause our daily hustle to observe where we stand in the timeline of current historical needs. “In short: We’ve progressed from a society of farmers… To a society of factory workers… To a society of knowledge workers.” Pink I would use a term of Naval Ravikant here (the leveraged worker) to expand Pink’s thought. To a society of leveraged workers… “That are now progressing yet again—to a society of creators and empathizers, of pattern recognizers and meaning makers.” Pink Into the conceptual age. Let’s wrap our heads around this: “To survive in this age, individuals and organizations must examine what they’re doing to earn a living and ask themselves three questions: 1. Can someone overseas do it cheaper? 2. Can a computer do it faster? 3. Is what I’m offering in demand in an age of abundance?” Pink Err. Lost in the mind sauce? We got you, let’s drive this one home. To find new things we can do we will need: “A methodology that imbues the full spectrum of innovation activities with a human-centered design ethos.” Tim Brown. The methodology is #DesignThinking: “Put simply, it is a discipline that uses the designer’s sensibility and methods to match people’s needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.” Brown We have people. These people have needs. We have a lot of: not yet well done things. We have the technology. We have business strategies. We have the market. We have leverage. And now we glue all of these parts together with a methodology that we learn at YETI Dresden and our sensitivity to create new value and meaning. The six essential aptitudes from now on are, according to Pink — Design. Story. Symphony. Empathy. Play. Meaning. Curated thoughts by: Leon Schmidt
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Are you ready to unlock the secret weapon of design? Look no further than Erika Hall's "Just Enough Research." In this concise yet powerful guide, Hall unveils the transformative potential of research in every facet of design. 🔍 Hall's insights resonate deeply with anyone seeking to build products that truly resonate with their audience. As she aptly puts it, "Research is just another name for critical thinking." And indeed, this book elevates research to an art form, emphasizing its pivotal role in ensuring you're crafting the right product for the right people. 🎨 One of the book's highlights is the emphasis on analysis sessions. Hall masterfully guides readers through the process, ensuring that teams extract actionable insights from their research. With clear ground rules and meticulous attention to detail, she demystifies the analysis process, empowering designers to make informed decisions. 💡 But Hall doesn't stop there. She delves into the nuances of user mental models, offering a roadmap for understanding and leveraging these invaluable insights. By documenting users' thought processes, designers can break free from assumptions and design with empathy and precision. 🧠 Personally, "Just Enough Research" has become my go-to guide for navigating complex design challenges. Its practical wisdom and high-density of valuable tips make it an indispensable resource for designers, product managers, engineers, and project managers alike. 📚 This book is more than just a guide—it's a journey into the heart of design research. Whether you're a seasoned professional or just starting out, "Just Enough Research" will inspire, educate, and empower you to unlock the full potential of your designs. ✨ #bookrecommendations
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"If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about the solution." - Albert Einstein In my opinion this perfectly relates to a part of our design process that is framing "How Might We" questions. It’s simple yet powerful—getting us to explore new angles, open fresh ideas, and turn problems into opportunities. Talking about which, IDEO has an article sharing their perspective on effective ways of writing HMWs, keeping the relevancy of your problem in check. Give it a read—it might just inspire you to incorporate this approach into your everyday problem-solving toolkit. https://lnkd.in/gbuTxBum #design #uxdesign
Every problem is an opportunity for design. By framing your challenge as a How Might We question, you’ll set yourself up for an innovative solution.
designkit.org
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Design thinking is a process concerned with solving complex problems in a highly consumer-centric way. If you work in design or innovation in any capacity, you’ve probably heard of, and even leveraged, design thinking. At the very least, you’ve heard people talk about it so much that in some circles, it’s been relegated to buzz language with little meaning. But what is the real, honest value of design thinking, and in what contexts is it particularly useful? What’s special (but not radical) about design thinking is that designers—and all creative people for that matter—have been using these methods of creative development intuitively since the beginning of time. Design thinking, in many ways, is simply an articulation and codification of the creative process that drives all human endeavors. What’s special (and in fact radical) about design thinking is that it puts human beings first; the people we are ultimately solving problems for. In the current landscape of big data and depersonalization, this is a surprisingly radical act. If we decouple the discipline of design from the people it serves, it is nothing but a hollow aesthetic exercise. #snsinstitutions #snsdesignthinkers #designthinking
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Read on to explore how we expand wider from a human-centered design model to a community-powered transformation. 🌀 “Life After Design Thinking” written by our very own Lead Design Strategist & Service Designer, Deniz Dönmez 💫
"As we see seismic shifts in the world, there is a need to radically rethink our systems. It’s time for designers to come up with new ways of bringing about, and sustaining, change." Read more about how we make this possible by shifting from a human-centered design model to a community-powered transformation one via our our newly published article “Life After Design Thinking” written by our very own Lead Design Strategist & Service Designer, Deniz Dönmez. Editing and contributions by Communications Lead, Melissa Lara Clissold and Community & Communications Director, Leen S. and visuals by our Visual Designer, Gökçe Kodan. https://lnkd.in/gjNnqiVc How do you think we can collectively pave the way towards a regenerative world? Drop your comments below. #designthinking #community #communitypoweredtransformation #esg #regeneration #dei #jedi #sustainability #futureofbusiness
Life After Design Thinking
medium.com
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Design is evolving beyond its traditional focus on #solving practical #problems and #enhancing #aesthetics. Here’s a look at various design paradigms that challenge conventional boundaries and envision future possibilities. 🔹 Critical Design: Provoking Thought Critical Design questions the cultural, social, and ethical implications of design, creating objects that provoke thought and reflection. 🔹 Design Fiction: Narratives of the Possible Design Fiction uses storytelling to explore potential futures, helping us envision how emerging technologies and societal shifts might shape our lives. 🔹 Design Futures: Shaping Tomorrow Design Futures combines forecasting and speculative design to create tangible visions of the future, encouraging proactive responses to change. 🔹 Anti-Design: Challenging Norms Anti-Design reacts against traditional principles, embracing the unconventional and provocative to challenge perceptions of beauty and utility. 🔹 Radical Design: Pushing Boundaries Radical Design intersects with political and social discourse, using avant-garde works to spark controversy and drive change. 🔹 Interrogative Design: Questioning Society Interrogative Design engages the public in dialogue about critical issues like privacy and social justice through thought-provoking works. 🔹 Design for Debate: Facilitating Discussion Design for Debate creates provocative artifacts to stimulate discussion and explore diverse perspectives on complex topics. 🔹 Adversarial Design: Embracing Conflict Adversarial Design uses confrontational works to challenge users, provoke critical thinking, and address contentious issues. 🔹 Discursive Design: Fostering Dialogue Discursive Design views design as a medium for storytelling and discussion, encouraging deeper engagement with ideas and concepts. 🔹 Future Scraping: Mining Possibilities Future Scraping explores emerging trends and technologies to create speculative designs that anticipate and respond to future challenges. Design is not just about creating products; it's a powerful means of engaging with the world and imagining what could be. These diverse #design #paradigms offer unique ways to #question, #critique, and #shape our #society. #reac8 #Design #Innovation #uxdesign #CriticalDesign #DesignFiction #DesignFutures #AntiDesign #RadicalDesign #InterrogativeDesign #DesignForDebate #AdversarialDesign #DiscursiveDesign #FutureScraping #SpeculativeDesign #FutureThinking
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Hello network! I just published an article discussing why I believe Design Thinking doomerism is clickbait. Designers are being sought after where organisations need to tackle complex human(ity) problems and want the solution to actually benefit a wide range of stakeholders. Local governments from Toronto to Taiwan, international organisations from Save the Children to the UNDP, government agencies from public health to defence, they are all looking for designers as system-wide problem solvers. In the article, I discuss how design thinking is far from dead, how it is shifting to humanity-centered system problem-solving and offer the first view of a framework to identify what you need to do to move with the shift to strategy in design. Here quick recommendations about what to do now moving forward: * Clearly covey to all your audiences how everything you do delivers value at every scale * Expand your multidisciplinary range to move between system impact and implementation detail * Drive stakeholder engagement and buy-in with actionable insights based on solid evidence, not only expertise or standard practice * Grow your visual and written communication skills to efficiently deliver long-lasting understanding If you want to explore this topic further or want to discuss how strategic design can help your organisation, get in touch : Direct contact: hermann.ruiz@gmail.com For my full profile: LinkedIn — https://lnkd.in/gmZdyKp2 To hire my independent expertise: Neol — https://lnkd.in/grzYzXnN #strategicdesign #humancentereddesign #humancentreddesign #designthinking #systemsthinking #systemsdesign #forpurpose #corporateresponsibility
Design doomerism is clickbait.
link.medium.com
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hello there..! An overview of the article "Hey designers, they’re gaslighting you." can be found here. by Sara wachter -boettcher The article addresses the issue of how many organizations place the burden on designers to constantly prove their value, justify their presence, and demonstrate impact. It argues that designers are often made to feel like they are the problem and that if they just worked harder or did more, they would be taken seriously. However, the article points out that this mindset is flawed—if simply doing more work were enough to solve the issue, it would have already been resolved. The deeper problem lies in how organizations perceive and value design as a discipline, not just in the effort designers put in. The author emphasizes that structural change is needed within companies to truly integrate and respect the role of design. #DesignValue #CreativeLeadership #DesignImpact #UXDesign #WorkCulture https://lnkd.in/g7H-mEXz
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Strategic Design // Experience Design // Service Design // MBA
1wCarlos, what is a Service Desgin Circle?