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Digital Transformation | Strategy | Innovation | Cloud | AI | Automation | 5G | NaaS | IoT |

Successful implementation of generative AI (GenAI) in organizations requires a comprehensive approach based on six key pillars: Establish AI control tower Reimagining business models Ensuring AI confidence Addressing talent and tech gaps Developing alliance Driving focused data maturity Summary Organizations need an AI control tower to oversee use cases, set priorities, and avoid duplicated efforts across the enterprise Leaders must reimagine future business models and functions instead of merely fitting GenAI into existing processes Continuous testing, governance, and ethical frameworks are essential to ensure confidence in AI systems Companies should address talent gaps through training and consider various approaches (build, buy, or hybrid) to fill technology gaps Developing an ecosystem of alliances with technology partners, academics, professional services, and data partners is crucial for success A focused data maturity strategy is needed to make data AI-ready, emphasizing accessibility, visibility, timeliness, openness, reliability, expansiveness, and trust/security The EY AI Anxiety in Business survey found that 80% of employees would feel more comfortable with AI if trained, but 73% weren't getting needed coaching Organizations must consider how GenAI affects every level of the company and be open to new workforce needs and thinking Responsible AI practices, including fairness, accountability, and reliability, should be integrated into GenAI implementation The EY.ai Confidence Index offers a framework for enhancing decision-making and efficient operations through responsible AI

Six pillars of AI success for the C-suite

Six pillars of AI success for the C-suite

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