CDK Global’s Post

Competition from auto-repair facilities–both independent shops and stores in large chains–continues to be a challenge for today’s auto dealers. Join this webinar with Kim Saylor and Peter Kahn to learn what CDK Global’s Service Shopper study reveals about service quality, changing maintenance attitudes, and AI’s role in boosting customer satisfaction. Register now!

When it comes to Toyota, I’ve got you covered from bumper to bumper. With deep knowledge of every Toyota product line, I’m here to ensure your dealership excels in sales, service, and customer satisfaction. Let's turn that product knowledge into profit! 🚗💥 #Toyota #LouieHerron #DealershipSuccess #CarSales

🔧 As customers demand more convenience, many dealerships are missing out by not offering express services for routine maintenance. 🚗 Fast, efficient, and competitively priced services like oil changes and tire replacements could help dealerships stay ahead of competitors like Walmart, Discount Tire, and Jiffy Lube. Hear from experts at TVI MarketPro3 on how embracing express lanes can increase customer loyalty and revenue while eliminating pain points like hefty diagnostic fees. 💰 #DealershipGrowth #ExpressService #CustomerConvenience #AutoIndustry #FixedOps

🚗💥 Did you know? Dealerships with top-tier customer service close 50% more sales! According to Autotrader US, customers who feel supported throughout the buying process are way more likely to drive away in their new car. 🏆 It's simple: Happy customers = More deals closed. Let’s make customer service the priority that accelerates your sales! #CustomerServiceMatters #AutomotiveSales #CloseMoreDeals #CustomerExperience #CarSales

🔍 DEALERSHIP PROFIT ALERT: ARE YOU LOSING OUT? Every year, dealerships lose significant revenue to competitors like Jiffy Lube, AutoZone, and other non-OEM shops. These businesses capitalize on service opportunities that could be yours. Why is this happening? - Customers seek convenience and affordability. - Non-OEM shops offer aggressive marketing and promotions. - Lack of unique value propositions from dealerships. How ForeverDealers Can Help: - Lifetime Battery & Key Protection: Keep customers coming back with unbeatable service offerings. - Increased Service Retention: Our programs are designed to enhance loyalty and repeat business. - Boosted F&I Profits: Dealers report increased profit margins with our easy-to-sell products. Join the ranks of successful dealerships who have turned the tide! Don't let your profits slip away. Discover how ForeverDealers can transform your service department into a profit powerhouse. 📞 Contact us at (925) 288-8900 or visit https://lnkd.in/gFXsB4Qs to learn more. #DealershipSuccess #AutomotiveIndustry #ServiceRetention #FandIProfits

🚗🔧 Is Your Customer Service Proactive? 🔧🚗 Imagine a customer buys a car from you but hasn’t visited your dealership in over a year. Maybe the car isn't due for service, or they’ve decided to go elsewhere. Meanwhile, there's an outstanding safety recall on this car, and the customer is waiting on a letter from the manufacturer. No specific call to action and no easy way to contact you, their local franchise dealer. Now, with Recall Alert, you can flag these cars and prioritise 'lapsed' customers. They book a recall, and you get them back in the workshop. You might even find other issues to address, increasing your revenue and delivering excellent service. Be smart, be proactive, and show your customers you care. Retain your customers - it's easier than finding new ones! Let's make sure your customers feel valued and cared for whilst boosting workshop revenue 🙌 https://lnkd.in/ePD9QxF5 #CustomerService #CustomerRetention #WorkshopQuality #Dealers #ProactiveCare #ADS #AutoDataSolutions #RecallAlert #BoostWorkshopRevenue

At ZipDeal, we stand by our commitment to elevate your dealership's performance. Here’s how we guarantee results with 75% usage of ZipDeal: 1️⃣ First Service Appointments: We ensure a minimum of 80% of first service appointments are scheduled on new car sales run through ZipDeal. 2️⃣ Increased F&I PVR: Experience an increase of $200 in F&I PVR on deals fully utilizing F&I TurnAssist in the ZipDeal platform. 3️⃣ Increased CSI: Your dealership will be at or above the zone average when using our platform, ensuring customer satisfaction. 4️⃣ More 5-Star Reviews: We guarantee your dealership will receive more 5-star reviews per vehicle retailed. If we don't meet any or all of these metrics, you can cancel without notice, and we will refund your last monthly invoice. That's the ZipDeal Guarantee! 📅 Book a Demo Today! Click the link in our bio or send us a message to get started. #AutoSalesPro #DealerOwners #CarBizInsider #SalesChampion #AutoDealership #SalesStrategist

What’s the secret to building long-term customer loyalty in fixed ops? It's all about the small adjustments in service processes. Eventually, that leads to big improvements in retention and customer satisfaction. https://hubs.li/Q030f5sZ0

It’s not about going for the easy sell when it comes to selling cars. It’s about finding the right fit for each specific customer’s needs and increasing both customer satisfaction and the value of the transaction by focusing on upselling. If you think your dealership could use some ideas when it comes to the art of upselling, check out our latest article. Do you know any other effective approaches? https://bit.ly/3wNTXYL