Celina Hale’s Post

I am generally more focused on call quality and efficiency, but this time let's look at sales with conversation analysis - take a look at the recent blog post

A sales funnel is like a map—it guides potential buyers to a destination: trust, action, and loyalty. Ready to refine your sales funnel today? #CausalFunnel #CausalFunnelMagic #SalesFunnelStructure #EcommerceGrowth #CustomerJourney

When a potential customer expresses interest in your product or service, how quickly do you (or your sales team) respond? According to a Velocify survey, conversions are 391% higher if you reply within 1 minute. They drop to 36% if you leave it for an hour, And 17% if you leave it for a day. Every moment that passes between that initial inquiry and your response, their interest starts to wane. Do I really need this? Maybe I’ll sleep on it. I wonder if I could get it somewhere else? The market is highly competitive and responding quickly is *crucial* It can be the difference between success and missing out. How quickly do you respond to new inquiries? #sales #timing #responsetime

Ever wondered why some businesses thrive while others struggle? The answer often lies in the effectiveness of their sales strategies. Sales drive revenue, build customer relationships, and fuel growth. A solid sales approach can transform a company, opening doors to new opportunities and ensuring long-term success. I came across an insightful infographic that sheds light on some fascinating facts about sales. It highlights key points that can help refine your sales tactics and boost your results. Take a look at the image below and explore these valuable insights ----------------------------------------------------------------------------------- Follow me for more insights on improving your business strategies!

When it comes to new customer acquisition, word-of-mouth still rules the day. In my experience, conversion rates have been 2-3x higher than all other channels. 📈 If a prospect hears about my solution from someone they trust, that person has done most of the “selling” for me. In today’s ultra-noisy world, I think sales teams, businesses, brands, you name it, should double down on the network and referral lead source. An authentic recommendation. Nothing beats it. 🔥

Tired of Hearing "Not Today"? Here's the Secret to Closing More Deals! 👍🏻 We break down a powerful sales technique to overcome objections and skyrocket your closing rate! 💰 Here's the magic formula: 𝐀𝐜𝐭𝐢𝐯𝐞 𝐋𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠: Repeat what the customer says to show you understand their concerns. ️ 𝐀𝐝𝐝𝐫𝐞𝐬𝐬 𝐭𝐡𝐞 𝐎𝐛𝐣𝐞𝐜𝐭𝐢𝐨𝐧: Offer solutions and highlight benefits that align with their needs. 𝐀𝐬𝐤 𝐀𝐠𝐚𝐢𝐧: Confidently request the sale after resolving their concerns. Drop a comment below, and let's chat! #callanalytics #callrecording #callcenter #sales #customersuccess

All too often, the focus for new sales leads lies in new customer acquisition, but what if we told you there was another way - and it will cost you less? We’re talking about re-engaging with lapsed customers. Depending on the industry you’re operating in, figures suggest it can cost up to five times more to attract new customers. So, it’s not that surprising to know that re-establishing rapport with lapsed and dormant customers is going to be a more cost-effective solution than generating new leads from scratch. Not convinced? Well, check out our latest blog that explains why you should be re-engaging your lapsed clients. https://lnkd.in/dp8e-trm #lapsedclients #reengagementstrategy #leadqualification

Why is Sales so hard? 🤷♂️ 👩💻 👨💻 Lets codify together how to run an impactful first call that fully diagnoses customer needs using industry insight! 👉 DM if you are interested to run a free call review next week! (Offer is limited to 2 x calls) #InsightRevenue #InsighttoValue #DiscoveryCall #Sales