Our latest submission explores key questions arising from the digitisation of work. Artificial Intelligence (AI) is transforming the way we work and the jobs we do. While AI innovations can have positive benefits in workplaces, including through productivity gains, they also carry significant risks for workers and for job quality. AI applications can be designed and used to augment workers’ capacity and free up time for more meaningful or creative work. Or they can be designed and used in ways that intensify work and displace workers. Even when designed for benevolent purposes, unintended consequences can arise from the adoption of AI at work. Consequences include serious breaches of privacy, bias and discrimination in recruitment and hiring, and unfair decision-making in performance measurement and evaluation. The Centre for Future Work submission to the Inquiry on the Digital Transformation of Workplaces argues that the promotion of AI innovation must not overshadow objectives and principles for decent jobs and fairness at work. The Submission sets out principles for new laws to regulate the uses of AI in workplaces with a goal of protecting workers. Check out our submission on the Centre's website https://lnkd.in/gNpMnYUr
Centre for Future Work’s Post
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**Headline: Navigating Work with AI: New Guidelines Unveiled** As AI rapidly integrates into workplace environments, a pressing challenge is ensuring equitable and ethical practices that benefit both employers and employees. Recently, the U.S. Department of Labor released a groundbreaking guide aimed at addressing these issues. With stakeholder input, including insights from workers, unions, and researchers, the guide offers a practical framework for companies. Key features include prioritizing worker-centric AI development, ensuring transparency, and safeguarding against bias. Did you know employers are urged to conduct audits on AI systems for discrimination, with transparency as a cornerstone? By aligning with these guidelines, organizations can harness AI productivity gains responsibly and potentially enhance employee welfare through better wages or benefits. This approach aligns with current trends emphasizing ethical AI governance and the importance of inclusivity. How is your organization preparing for AI integration? What steps can you take to ensure fair and transparent AI practices?https://lnkd.in/gw_P3tHb
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How GenAI Will Impact The Workplace 💼 🤖 AI is now an integral part of our daily workflow and to understand its impact, 3,000 American Managers were surveyed, and the conclusion is blaringly clear that, 2024 will witness a major impact on the adoption of AI in the Workplace! 👉🏽 Key Takeaways: 🔹66% adopt AI for productivity and efficiency. 🔹41% hope to replace employees with AI in 2024. 🔹48% believe their business would benefit from AI replacement. 🔹40% think teams can operate well without some employees. 🔹66% of employees fear AI will make them less valuable. 🔹62% worry AI may cost them their jobs. 🔹50% of managers fear AI could lower management salaries. 🔹64% view AI's output as equal or better than human managers. 🔹48% believe AI will fuel wage declines across the country in 2024. 🔹64% use AI for daily or weekly employee management in 2024. Are you fearful or hopeful? Source: A Survey of American Managers | The Beautiful.AI Blog
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While some fear AI safety regulation may stifle innovation, regulations to limit worker harm are necessary. A recent report by the Economic Policy Institute illuminates AI's potential consequences for workers and offers valuable guidance for businesses navigating this new landscape across sectors: 📦 Logistics: AI-powered productivity quotas and warehouse surveillance can lead to unsafe conditions and more injuries. Companies need to prioritize worker safety and ensure AI doesn't push workers beyond their limits. 🏥 Healthcare: AI algorithms for patient care assessments and treatment recommendations can be inaccurate and may limit healthcare professionals' autonomy. AI should support, not replace, human judgment in healthcare settings. ☎️ Call Centers: AI-powered monitoring and management tools can create stressful conditions and may lead to biased performance evaluations. Focus on using AI to enhance productivity and well-being, not to micromanage or unfairly discipline employees. The Path Forward: Empower workers and strengthen collective bargaining rights to ensure ethical and responsible AI use in the workplace. By prioritizing worker well-being and fostering a collaborative approach to AI implementation, businesses can harness AI's potential while protecting employees' rights and interests. How is your business preparing for AI integration? ⚡️ #AI #HumanResources #FutureOfWork
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The adoption of AI into Australian workplaces is gaining momentum, with a quarter of employees reporting regular AI usage. 🤖 This underscores the need for organisations to invest in AI literacy and training, ensuring their workforce is well-prepared to leverage AI technologies efficiently. The adoption of AI into Australian workplaces is gaining momentum, with a quarter of employees reporting regular AI usage, with its use being particularly prevalent amongst the younger generations. While only 5% currently say they are feeling an impact from AI, over half expect it to affect their work in the next five years, especially those already using it. Employers should communicate benefits and expectations of how they want their employees to utilise AI to enhance their productivity. I’d love to know your thoughts on this. Is your organisation ready to utilise AI? Download a copy of Randstad Employer Brand Research from the Link in the comments! Ioanna Prodromou Rachel Homer Hayley Wilson Henry Ferris Bridie Taglienti Damien Cronin Liam Scott Jessi Musson Liezel Van der Merwe
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While AI can be used to greatly boost employees’ creative potential and productivity, any digital transformation should acknowledge the impact it has on employee well-being. Will extensive usage of technology harm your team’s morale? Do some employees have more digital confidence than others, potentially causing exclusion? Are you overrelying on AI to replace traditional face-to-face interactions? These are just a few critical questions that you must consider when planning any digitisation. After all, the technology is meaningless without a healthy team to operate it. #AI #DigitslTransformation #EmployeeWellbeing
Extensive AI use makes employees lonely, nervous
cio.com
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In an enlightening briefing paper published by The Institute for the Future of Work, crucial insights on how exposure to workplace technologies affects workers' quality of life were unearthed. The study found that an increase in technology at work doesn't necessarily equate to an enhanced quality of life for employees. However, it was observed that specific types of technology, particularly AI and automation, could lead to improvements in job satisfaction and overall well-being, lending credence to the benefits of artificial intelligence in the workspace. Findings revealed AI-driven tech could positively impact job satisfaction, providing an integrated approach towards employee engagement, productivity, and company growth. The research, however, mentioned that the success lies in managing these technologies appropriately. It underlined the need for a balanced approach where the technology acts as an enabler, instead of a challenge or a hurdle, to promote a meaningful work atmosphere. The paper underscores the importance of proactive adaptation and thoughtful implementation of AI in businesses. By leveraging AI's potential, companies can build a more motivated, productive workforce and actively enhance their bottom line. It provides a solid foundation for businesses eager to capitalize on AI and automation benefits, hinting at an optimistic future where technology and humans coexist harmoniously. To end, it is crucial for companies to understand and adapt AI’s transformative power in the right way. https://zurl.co/k0IJ
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AI in the workplace: Is it a blessing or a curse? Friday, November 8, 2024 - 10 - 11 AM WET AI has the potential to bring more growth and at the same time it can lay off jobs. This all depends on how the technology is regulated and used by companies. Employees are already benefiting from using AI systems to get work done faster or to learn new skills. But on a larger scale, job automation is a looming concern. The EU spearheaded AI policymaking with its landmark AI Act. But what can be done to best safeguard employment without hampering innovation? Questions to be addressed include: What is the impact of AI use at work on productivity and growth? Is the use of AI benefitting or harming workers? What can be done to manage the negative cultural perception of AI from employees? Are workers with pre-AI skills protected enough? How is generative AI used in the workplace? What challenges does it present? How are foreign companies using AI in the workplace and are there any lessons for the EU? Where should the new Commission focus to strike a balance between workers’ protection and harnessing AI benefits? https://lnkd.in/dS6GViVa
AI in the workplace: Is it a blessing or a curse?
politico.eu
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The integration of Artificial Intelligence (AI) in Human Resources (HR) brings a host of transformative benefits, but it also presents several challenges that organizations must navigate: 1. **Data Privacy and Security**: With AI systems handling sensitive employee data, ensuring the privacy and security of this information is paramount. 2. **Bias in AI Algorithms**: There's a risk of AI inheriting biases from the data it's trained on, which can lead to unfair HR practices. 3. **Compliance with Labor Laws**: AI must be designed to comply with existing labor laws, which can vary widely across different jurisdictions. 4. **Cultural and Organizational Shifts**: The adoption of AI in HR requires significant changes in workplace culture and processes, which can be challenging to implement. 5. **Technical Skills Gap**: HR professionals may need additional training to effectively use and understand AI tools and data analytics. 6. **Ethical Considerations**: As AI takes on more decision-making roles, ethical considerations around its influence on employment decisions become more critical. 7. **Employee Trust and Acceptance**: Gaining employee trust in AI systems is essential, especially when these systems are used to evaluate performance or make decisions affecting careers. 8. **Integration with Existing Systems**: Integrating AI into the current HR infrastructure can be complex and resource-intensive. 9. **Depersonalization of HR**: There's a concern that over-reliance on AI could lead to a loss of the personal touch that is crucial in HR. 10. **Continual Learning and Adaptation**: AI systems require continuous updates and learning to stay effective, which can be a resource-intensive process. Addressing these challenges requires a thoughtful approach that balances the benefits of AI with the needs and values of employees. It's about harnessing the power of AI to enhance human capabilities, not replace them. #AIChallenges #HumanResources #EthicalAI #DataPrivacy #WorkplaceCulture #FutureOfWork
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