CER (Community of European Railway and Infrastructure Companies)’s Post

Rail Ticketing | Are you wondering how the future of European rail ticketing looks? Sweden has launched OSDM as the standard for its national ticket distribution. 🚆 Open Sales and Distribution Model, #OSDM for short, is a rail sector initiative aimed at simplifying and improving the booking process for customers of public transport trips and to lower complexity and distribution costs for retailers, distributors and carriers. ✅ The use case in Sweden shows that the initiative can be used in addition to other standards. From the rail perspective, OSDM represents both a vision and now a reality of #RailTicketing, that is more future-proof than the current situation and will benefit both operators and passengers. 📱 As it is crucial that the information available to both the retailer and passenger is not unduly limited by the technical and functional requirements set out in any specification, OSDM has been developed together with ticket vendors in full transparency with the European Union Agency for Railways. 🗺 Its implementation is ongoing, with six European Railway Undertakings to implement it by the end of this year and many more planning to deploy in 2025 #CERTicketingRoadmap #UICrail Director General François DAVENNE said: “We extend our congratulations and gratitude to the entire Samtrafiken team for this achievement. The launch of OSDM is the proof that such collaborative solutions, created by the sector - which means tailored to the business and customer needs, are designed to be multimodal and open for all players in passenger mobility. This approach represents a significant response to the global challenges of sustainable mobility and modal shift at worldwide level”. *The EU-level Technical Specification for Interoperability (TSI) on Telematic Applications is currently under revision. Read the news 📝 https://lnkd.in/euRZDFpy #OnTrackForEurope #UICrail Samtrafiken i Sverige AB SJ AB International Rail Transport Committee (CIT) ECTAA eu travel tech European Union Agency for Railways François DAVENNE Vittorio Carta, MBA Gilles Mugnier Sandra Gehenot Blaz Pongracic Bertrand MINARY Gerhard Wennerström

We don't just love a cuppa with our members do we Dave Roberts ?! Today we were pleased to host a strategic review meeting in our MK offices with one of our concessionary members Nottinghamshire County Council, and the cupcakes were so good we forgot to take a meeting selfie! Nottinghamshire are just one of over 80 Travel Concession Authorities (TCAs) in England that run ITSO based concessionary travel, known as the English National Concessionary Travel Scheme (ENCTS). ITSO is the only organisation that manages and develops the platform that enables the interoperability and seamless travel for passengers that makes ENCTS the biggest ticketing scheme in England. We provide the environment that guarantees the security of smart media, products, and transaction data, ensuring interoperability and compatibility across different transport operators, geographic regions and modes of transport. Meetings like today are crucial for us because they help us understand our members' challenges and needs. Here are a few important GOV.UK stats to put that into context: - 8.7 million older and disabled concessionary travel passes in England. - 567 million concessionary bus journeys were made in England in the year ending March 2023, an increase of 15% compared with the previous year. On average, in that period each concessionary smart card made on average 65 bus journeys. So, this is why ITSO realises the importance of enhancing the value and effectiveness of our technology, ultimately to improve the ticketing and travel experience for passengers. We're working on some exciting news to share with the industry .... keep following us on our journey to find out more.. #smartticketing #ITSOSpecification #ITSOonMobile #passengers #interoperability #futuretech

I like public transport, but the different approaches to ticketing around the world makes it too hard to use! In this age of digital innovation, that makes it ripe for disruption. The move to Mobility as a Service (#MaaS) leaves us with the question, why is public transport ticketing still conceptually so similar to the tokens of 17th century horse-drawn bus services? With sporting events, airlines and even energy all using common platforms, I share in this article some of the innovations that are emerging to simplify the way we pay tariffs to get around our increasingly integrated #SmartCities! https://lnkd.in/ggkcafpZ

You have likely heard much discussion recently about international online rail ticketing. But what does the current situation in Europe look like? Across Europe, online rail ticketing availability varies significantly by country. While the majority of countries offer access to international train tickets online, others have more limited options. As outlined in the #CERTicketingRoadmap, the end goal of railways’ long-term vision for ticketing is to provide a seamless user experience for passengers when searching, selecting, and buying their railway services, including first and last kilometre transport. The interactive CER Members Ticketing Map shows to which European countries online international rail tickets are available, highlighting in green the countries where online tickets are available to at least one destination within the specified country. Check out the interactive map in the comments section ⬇️ *Disclaimer: This map is for information purposes only. CER cannot be held responsible for changes in ticket availability or inaccuracies. #EuropeByTrain #OnTrackForEurope #EUTransport

Rail passengers in the UK are missing out on fair pricing and convenient ticketing options, but Smart Kiosks can help level the playing field, according to David Pitt, UK Rail VP at SilverRail, a leading technology company building the digital infrastructure for global rail. In a recent feature published on Rail Technology, the leading site for news and procurement in the railway industry, Pitt outlined the transformative potential of Smart Kiosks in addressing longstanding inequalities in rail ticketing. In our latest news feature we shine a light on the key points outlined in the article, whilst exploring the benefits Smart Kiosks can deliver for both passengers and Train Operation Companies (TOCs). Read more below now 👇👇👇 https://lnkd.in/e8uG-Xvp #railticketing #ukrail #railnews #smartkiosks #railtickets #railfares #railnetwork #railtechnology #railticketingmachines #ticketvendingmachines #railkiosks #silverrail #emr #scotrail #smartticketing #transportticketing #railapps #railticketmachine

Europe by train | Published in 2021, the CER Ticketing Roadmap continues to drive progress towards smoother, more connected passenger journeys in Europe. 🔹 The Ticketing Roadmap establishes concrete actions to further improve the experience of rail passengers in the Single European Railway Area and is a key indication of the sector’s commitment to the European Union’s climate and growth goals. 🔹 By 2025, CER members aim to extend booking horizons, improve ticket availability, and enhance support for multi-carrier trips. 🔹 Looking towards 2030, our vision includes a fully integrated ticketing system across Europe, providing easy access to schedules, real-time updates, and seamless cross-border travel options. On track to achieving seamless international ticketing and more! Learn more about the CER Ticketing Roadmap: ➡️ https://lnkd.in/eD_Bd6Zg #EuropeByTrain #CERTicketingRoadmap #OnTrackForEurope

🚆🌐 RIA at ITS UK’s Second Annual Intelligent Transport Address! 🌐🚆 Yesterday, I've attended the Intelligent Transport Systems UK, of which Railway Industry Association is a member, second annual Intelligent Transport Address. We were joined by Shashi Verma, Chief Technology Officer at Transport for London, who shared the story of the Oyster card and his insights on the future of transport technology. 🔹 Key Takeaways from Shashi Verma 🔹 ⭕ “Good ideas are not good from day 1.” ⭕ “Putting smart ticketing on the national railway is not innovation. The innovation has already been done. What we need now is to remove fragmentation and the willingness to get on with it.” ⭕ “You need more mavericks to tackle innovation.” I've taken the opportunity to raise a question from our Destination: Revenue Growth report regarding system fragmentation. With cities developing their own pay-as-you-go solutions and the need for account-based ticketing for intercity travel, how can we ensure these systems integrate to provide a seamless travel experience for railway users? Bharat Pathania (MBA, MIET, APMP), Head of New Technologies at Midlands Connect highlighted the collaborative efforts of Midlands Connect with Transport for the West Midlands and the Department for Transport to develop a National Integrated Ticketing Brokering system. This initiative, part of the Integrated Ticketing Advisory Forum, aims to create a unified, multi-operator smart ticketing solution. Although initially focused on bus and tram travel in the Midlands, this solution is poised to be offered nationally across England. Matt Peake, Director of Public Policy & Government at Trainline emphasised the importance of conducting more trials and pilots to effectively test and implement smart ticketing technologies across the country. The discussions underscored the critical need for cooperation, innovation, and practical testing to drive forward the integration of smart ticketing systems, ultimately making travel more convenient and cost-effective for users. A big thank you to ITS UK for hosting such an engaging event! Let’s continue working together to shape the future of transport! 🚀🚉 #TransportInnovation #SmartTicketing #SeamlessTravel #RailwayIndustry #IntelligentTransport #RIAShapingTransport

Travel ticketing is often overlooked as a key VAS offering, but this service can keep you ahead of your competitors. Learn more about Electrum’s solution: https://lnkd.in/dSisCk4d #VAS #DigitalGoodsandSerivces #RetailVAS

‘I want to break free’ from tired, inflexible ticketing systems!! Thankfully ‘We are the Champions’ (at Expian) of simplifying complex ticketing through our intuitive Ticket Management Solution. ‘We will ROCK you’ with the incredible functionality, and you’ll go ‘GaGa’ for the value we can deliver to your business. Ticketing System providers are ‘Under Pressure’ to meet the needs of the ever-changing landscape for Attractions and Experiences, at Expian we share ‘One Vision’ for what a great platform should deliver! ‘It’s a Hard Life’ for operational teams to work with outdated tools, disparate systems and manual processes. Wouldn’t it be a ‘Breakthru’ to deliver ‘Heaven for Everyone’? We’re confident we’re close to delivering that ‘Kind of Magic’. ‘Don’t Stop me Now’ Im on a roll - if you’re reading this and thinking ‘I want it all’ from my ticketing partner, then drop me a line. Expian can be your ‘Somebody to Love’ If you’re not in the market right now, then hey, ‘Another One Bites The Dust’. After all, ‘The Show Must Go On’ Speaking of shows - Clare Newman and I will be attending Museums + Heritage Show in London next week. Come say hello (Sorry I wont be dressed as Freddie this time) #ticketing #MandHshow #ticketingsystems #visitoreconomy #ukattractions #travel

Possibly 10 years after my first Transport Ticketing Global (...a painful reminder of the existential passage of time!) it has been interesting to listen and speak to colleagues as the sector develops. I'll probably do a more in-depth write up but some immediate reflections after day 1: 📈 In those 10 years not much has changed, but also an awful lot has changed. Broad ambitions remain the same whilst technology has advanced at a pace - but frontend delivery seems to still lag behind. ⚙️ With a public sector hat on we are awash with suppliers and innovators - having confidence in investing in the 'right one' is increasingly more and more difficult; in this space we really need to rethink technical procurements and move away from 'build it' to 'License' it. 🙋♀️ It is easy to get blinkered and forgot that as technology develops on ticketing or MaaS the 'end-user' is still a passenger making a journey with a purpose. Innovation should be framed by that rather for the sake of it - we need to bake in robust feedback loops with passengers to sense check ourselves and remain grounded in the place-based realities of how systems are used. 🧩 As always Ticketing is just one part of the jigsaw in integrated transport. It can support increased confidence...but only if the service being accessed is reliable, affordable and fit for purpose. As Transport for the North moves into implementation of its Connected Mobility Strategy in 24/25 these very much meed to be at the forefront of that programme. Also really enjoyed taking part in the panel chaired by the ever inquisitive Jennie Martin MBE FCILT and joined by Triumph Okojie, Brede Dammen & Eric R. on the broad topid of deriving 'value' from transit data. (I don't think a side-gig as a photographer is on the cards for me...)