Charity Medina’s Post

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Certified Working Genius Facilitator | Helping employees and teams experience more joy and fulfillment at work each day.

✅ "Systemize the predictable so you can humanize the exceptional" from the founder Isadore Sharp of Four Seasons Hotels and Resorts is one of my newer favorite sayings. ✅ Creating systems and processes to some... → is a drag. → is boring. → is too detailed. → it doesn't allow for creativity. → it takes too much time. I'm thankful that Ray Strickland, III and Melissa Strickland value identifying and documenting their processes so that they can stop being the walking SOPs for CoPassion so that the most important things are getting done the right and best way every time. If you haven't read/listened to the book Process by Mike Paton and Lisa González, check it out! Once you identify, document and start implementing processes done the right way and best way every time, results and profit will come...and you'll be delighting your clients all the meanwhile because your team is no longer using their precious brain power to think through each step of the process, instead, they will be following the process and using their brain power to think of how to make this a WOW experience for their clients.

View profile for Melissa Strickland, graphic

Helping students and young adusts discover and fulfill their calling in Jesus Christ.

The CoPassion staff team had a fun discovery meeting with Charity Medina last week. We are excited to be developing and documenting our Core Processes with Charity to grow and scale the CoPassion Journey to young adults nationwide. Not only did we accomplish the goals for this one-day meeting, we had fun doing it! Ray Strickland, III Zachary Melton Josiah Swenson

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Heather McCulloch, M.A.

High Performing Marketing & Sales Expert 📈| Relentless, Organized, Goal Driven | 🦄 blend of sales, marketing expertise

9mo

That quote is 🔥

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