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A big thank you to everyone who took the time to send me birthday wishes! Yesterday was fantastic, and the highlight had to be a wonderful lunch at The Royal Oak in Swallowcliffe. For those unfamiliar, it's partly owned by none other than James May – yes, Captain Slow himself, known for his flowing locks and leisurely driving style on The Grand Tour and Top Gear. With The Grand Tour trio now heading off in separate directions after years of entertaining us with their unique brand of motoring mischief, it felt fitting to celebrate at a pub with May’s connection. And what a place it is – a quintessentially English pub, full of charm and character. The food was absolutely outstanding, and it got me thinking: what makes an experience truly memorable? It’s when something exceeds expectations, isn’t it? Whether it's an exceptional meal, a captivating show, or even… your interactions with businesses. Think about the companies that have left a lasting impression on you. What did they do differently? How did they go above and beyond? I’d bet they exceeded your expectations in some way – maybe through remarkable service, a unique solution, or by making you feel genuinely valued. In today’s competitive landscape, exceeding expectations isn’t just a nice touch – it’s essential. It’s how you build loyalty, earn a strong reputation, and, ultimately, drive success. So, here’s a little challenge: how are you exceeding expectations for your clients and customers? Food for thought, wouldn’t you agree? 🍽️🍷 #exceedingexpectations #thegrandtour #customerservice

Savannah: It's where history and culture collide and work and play form an unforgettable combination for meetings. Uncover 10 destination experiences to leave your attendees spellbound. #visitsavannah #meetingprofs #eventprofs #meetingsandevents #meetingsmeanbusiness #letsmeetthere

Learn more about the Hospitality Representation that The Doorway aims for...

This week, during a business trip in Germany, I came across a thought-provoking phrase from Oscar Wilde in my hotel: "Nichts ist so aufreizend wie Gelassenheit" ("Nothing is as provocative as calmness"). It made me reflect on the trip and the current state of the market. This period of quietness feels almost unsettling, reminding me that sometimes, silence can be more daunting than chaos. It's a powerful reminder to stay vigilant and embrace the calm, even when it feels unfamiliar. #BusinessTrip #Reflections #MarketTrends #Calmness

Hey #meetingprofs and #eventprofs: You can't go to next week's big IMEX show in Vegas without a plan - you'll get exhausted pretty quickly. Here are IMEX Group CEO Carina Bauer's tips for hitting all your objectives at their show.

Excited to join the Canada Collision Industry Forum (CCIF) in Montreal Canada on September 19 & 20! I'll be presenting on "Sustainability: The Urgent Need for Action in the Insurance & Collision Industries." Together, we can lead the way in reducing carbon emissions in auto repairs. I'll share insights from Solera, Inc.'s work in measuring CO2 for auto repairs and how Solera | Audatex is helping our industry lower carbon emissions. Check out my short video from Automotive Industries Association of Canada for a preview of this event. Looking forward to insightful discussions and impactful solutions! #Sustainability #Customerexperience #AI

Everyone talks about CTV in the Adtech industry but is it really the future? Our daily time spend is on Mobile devices because our Mobile device follows us anywhere we are and this is not going to change anytime soon. Mobile is all about Vertical Video consumption driven by Social platforms so I fully agree with IAB forecast “Vertical Video will overtake CTV sooner than expected” and award winning “Storylines” created by SeenThis will only accelerate this trend reproducing the same immersive full screen Vertical Video experience but on the Open Web using existing Social assets. Are you ready to surf this huge wave? Come and join us at Cannes Lions to discuss this and shape together the future of adtech 🚀 and sign up for the official SeenThis soiree at Cannes Lions with our partner #LaFrenchConnexion introducing the launch of our award winning & game changer “full screen vertical video” experience “Storylines”🥂🎉🚀 🗓 June 18th at 6.30 pm 📍 Croisette Beach Hotel, Cannes Don't forget to RSVP soon to secure your spot. RSVP Link: https://lnkd.in/eFqUcF65 We can't wait to see you in Cannes! #CannesLions2024 #TheSeenThisSoirée #LaFrenchConnexion #reinventingvideoadvertising #verticalvideo #nextgenerationpublisherexperience Infos Pierre de Grandmaison / Jean-Robert MAMIN / Pascal Cübb

What strategies can hospitality firms implement to thrive in a post-pandemic world? Amit Saberwal (RedDoorz) and Daniel Rouquette (Villa Finder) are sharing their experience navigating the black swan event for the hospitality industry.

What strategies can hospitality firms implement to thrive in a post-pandemic world? Amit Saberwal (RedDoorz) and Daniel Rouquette (Villa Finder) are sharing their experience navigating the black swan event for the hospitality industry.

In this interview, S. Lovey Parker, MPS, Executive Director of the Black Hoteliers & Investors Association highlights the challenges and opportunities facing Black hotel owners and investors, as well as the organization's efforts to address these issues through marketing, capitalization, and community support. Key points from the interview: ⭐ BH&IA's mission: To empower Black hoteliers and investors by growing the value of the independent, Black-owned boutique hotel market. ⭐ Challenges facing Black hotel owners: Proper capitalization, marketing, and navigating the hospitality industry. ⭐ BH&IA's approach: Providing resources for marketing, capitalization, and community building. ⭐ Upcoming events: The Black Hoteliers and Investors Retreat, where 200 ultra-high-net-worth individuals, accredited investors, and Black hoteliers will gather to explore investment opportunities in this space. Watch the full interview to learn more about BH&IA and its commitment to supporting Black entrepreneurs in the hospitality industry. #hotelinvesting #commercialrealestate #hospitality #hotel