Community Bank Darling Square reposted this
Meet Max.👋🏼 Since beginning his career at Bendigo Bank as a Trainee Customer Advisor 4 years ago Max has enjoyed coaching and supporting our customers in their e-banking experience. Max’s role now has a digital focus and says he loves seeing the positive impact our branch teams can have to enable more of our customers to bank safely online. 💻 “I try to bridge the gap between retail and digital - helping to communicate the release of new features to e-banking, share the reason behind the change, answer any questions and importantly take learnings from both teams to improve our digital experience for customers.” Max also works with our partners so we can reach more customers and equip them to navigate digital banking and better protect themselves online.🛡️ “So far, we have run over 200 face-to-face Banking Safely Online education sessions to different community groups. We've also contributed $250,000 over the past three years to Good Things Foundation which has seen 58 of our branches jump on board to support hundreds of customers to learn a new digital skill and gain greater confidence online” adds Max. You can learn more about our digital banking experiences and Banking Safely Online sessions via our Digital Hub 👇🏻 https://lnkd.in/gaCDmPuv #HumansOfBendigoBank #BendigoBank
That’s great
That’s great
Nice to meet you over Teams the other day Max, great work!
Learning Experience Consultant I Driving a culture of everyday learning
2moMax, you are fantastic to work with and the work you are doing in digital; to build knowledge and understanding is having a huge impact on our staff and the conversations and the education they then in turn can provide to our customers. Great Job! #bettertogether