Helping founders scale their businesses without multiplying the mess by embracing order over chaos
When you are growing a business keep it simple, consistent and authentic. Repeatable processes allow you to onboard new team members quickly, and deliver consistent customer experiences. You can scale it. Making decisions that are in line with your values builds a brand that your customers recognise, and your team members can be proud of. You can align it. Having clear boundaries sets the bar high on your expectations for performance and behaviour, and puts in play your policies and procedures. You can protect it. #operationalexcellence #coo ------- I work with founders, leaders and investors to build more resilient, scalable and valuable businesses. Think you might need some help with keeping it simple? DM me
A simple 3-step framework for setting yourself and your business up for success. Simplicity Consistency Authenticity Base your decisions on your business values for simple authenticity Be clear on your boundaries for authentic consistency Design your business around repeatable processes for simple consistency #operationalexcellence #opsangel
