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Hello Everyone!! #Skillventory is hiring an #TeamLeadCollection - Strategy & analytics or leading #Bank!! Role - Team Lead Collection - Strategy & Analytics Grade - AVP/VP/Zonal Collection Manager Product - Unsecured Leading Work Mode - Work From Office Location - #Mumbai Experience - Minimum 10+ Years Industry -#NBFC #bank #Financialservices #Fintech JD - Key Accountabilities 1) Work with team, Debt Collection Agencies & Branches to deliver on Target performance in Pre-charge off as well as Post-Charge off buckets 2) Track performance on a daily & monthly basis against MTD target v/s achievement & issuing performance letters monthly 3) Reconciliation of payments collected along with receipts on a daily basis, to check for any fraud/siphoning of funds by DCA staff 4) Perform Audit on DCA by conducting site-visits on a semi-annual basis; Perform Annual review on the Agencies i.e. Financial & reputations; information security & control; on-site review results, service level & yearly performance. 5) Execution of legal remedies like sec.138, SARFAESI Act, DRT & Civil Suits proceedings 6) Visiting Branches, Customers & DCA’s for to drive collections & ensure assigned targets are achieved. 7) Follow-up with customers of retail products to walk into the branches and make payments toward their overdues. Job Duties & responsibilities 1. Manage collection activities of assigned location through team and collection agencies. 2. Ensure the DCA complies with Bank’s Outsourcing requirement 3. Review & investigates customer complaints on DCA 4. Review customer’s settlement proposal when raised by the DCA 5. Perform Controlled Self-Assessment on the DCA on a month on month basis 6. Capacity planning for DCA’s from time to time 7. Check on timely account allocation to the DCA 8. Tracking of daily Tele-caller & Field collector productivity by maximizing payment recoveries from Delinquent accounts 9. Sample Call monitoring of calls made by Tele-callers & give feedback to DCA staff on further improvement. Knowledge of managing dialers in the past would be an added advantage 10. Checking of Invoices raised by DCA and tracking for timely payment to DCA’s 11. Any other responsibility assigned to him/her from time to time by the Supervisor 12. Execution of legal remedies like sec.138, SARFAESI Act etc on defaulting customers for recovery of outstanding. #Collection #Stretegy #Analysis #Teamlead #Collectionstretegy #Colletionanalysis #Mumbai  #Collection Contact Detail Ritu Sharma Mobile Number - 9039530222 Mail ID - ritu.sharma@skillventory.com Rajeshhwari VermaToshi NaikBijo Babu

𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐭𝐡𝐞 𝐔𝐧𝐢𝐪𝐮𝐞 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐨𝐟 𝐒𝐚𝐥𝐞𝐬 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐢𝐧 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 In today's rapidly evolving financial landscape, sales teams are crucial to driving growth and fostering innovation in the banking technology sector. However, recruiting the right talent for these roles presents its own set of challenges. Drawing on my 25+ years of experience in sales management and recruitment for the FinTech and banking sectors, I'd like to share insights into navigating these unique challenges: ➡️ Technical Proficiency: Banking technology sales professionals need a deep understanding of products such as digital banking platforms, cybersecurity solutions, and AI-driven tools. Recruiting talent with both technical expertise and the ability to communicate complex solutions to clients can be challenging. ➡️ Regulatory Compliance: Navigating the intricate web of banking regulations is essential for sales success in this sector. Sales professionals must understand compliance requirements, such as GDPR and AML, and how they impact product offerings. Evaluating candidates' familiarity with these regulations is key during the recruitment process. ➡️ Industry-Specific Experience: Banking technology sales professionals must grasp the nuances of financial markets and the unique needs of banking clients. Previous experience in banking or FinTech sales is valuable, allowing candidates to hit the ground running and build trust with clients. ➡️ Soft Skills: Beyond technical and industry knowledge, recruiting candidates with exceptional interpersonal skills is crucial. Effective communication, relationship-building, and negotiation skills are essential for closing deals and maintaining client satisfaction. ➡️ Cultural Fit: Recruiting sales talent that aligns with a company's culture and values helps foster team cohesion and productivity. Assessing cultural fit during the recruitment process ensures long-term success for both the candidate and the organization. By implementing these strategies, banking technology organizations can recruit talent that drives growth and innovation, resulting in increased revenue and market competitiveness. This, combined with sales professionals' deep understanding of banking technology and strong interpersonal skills, fosters client trust and lasting relationships, leading to sustained organizational success. A cohesive sales team that adapts to industry changes further ensures long-term progress. I invite industry peers to share their insights and experiences on recruiting sales talent in the banking technology sector! Ready to build a dynamic sales team that drives growth in banking technology? Let's collaborate and set new standards for sales recruitment in this evolving industry! 🚀💬 #BankingTech #SalesRecruitment #FinTech #Recruitment #TechTalent

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Performance measures x Operation agent dimensions. Here’s what insights you can gain 👇 ℹ️ Operation agent dimension ↳ Breaks down function performance measures by operation agent attributes. Operation agent attributes describe who’s carrying out an operation and their traits. Here are examples of the operation agent attributes: ↳ Operation agent: Bob Smith, Dave Lui, Sara Hunter. ↳ Operation agent role: Loan Processor, Loan Officer, Assistant ↳ Operation agent experience: 0 - 1 years, 1 - 3 years, 3 - 7 years ↳ Operation agent team: Branch 1, Branch 2, Branch 3 Operation agent dimensions are useful for assessing the performance of the employees in specific aspects of the operation (e.g., quality, volume, compliance) to identify team members who need additional training or aren’t a good fit for a company. Here’s what insights you can gain by applying the operation agent dimension to each measure type: 📊 Work product volume ↳ How much product is produced per operation agent, agent role, team, and how it varies depending on operation agent attributes. 📋 Work product quality ↳ How good work product is produced per operation agent, agent role, team, etc., and how it varies depending on operation agent attributes. 🔄 Operational efficiency ↳ What’s the cycle time or completion rate of operations per operation agent, agent role, team, etc., and how does it vary. ✅ Operations compliance ↳ What’s the compliance rate of the operations per operation agent, agent role, team, etc., and how does it vary. #data #operations #ops

Meet Meaghan Wood, our Director of Sales, the driving force behind fighting financial crime and enhancing banking processes. 🫱🏼🫲🏼 ▪️ What inspired you to join Refine? "I wanted to take my skills and knowledge to an organization dedicated to helping banks level the playing field against bad actors' threats. I have a deep understanding of the pivotal role and untapped opportunity modernizing customer 'Request for Information' compliance communications can have in fighting back against surges in financial crime. Once I knew the Refine Intelligence platform was solving problems that had material 'needle-moving' implications, I wanted to join the team” ▪️ What are some of your key responsibilities? "My main focus is identifying good-fit bank partners for our automation projects and explaining our platform's holistic value to stakeholders. My background in business operations helps me assist AML and fraud leaders in securing necessary resources." ▪️ What do you enjoy most about your role? "I value working with a talented team. Regardless of how great the tech or brand is, collaborating with people you respect and enjoy professionally and personally is essential for career fulfillment." ▪️ What is your previous work experience? "I’ve worked in frontline relationship management at American Express, built out a corporate payments division at Capital One, and expanded my knowledge in payment fintechs at Fiserv. My time at ACAMS allowed me to design and deliver AML/BSA and fraud programs for top banks and fintechs globally. This gave me a front-row seat at the highest levels of the anti-financial crime ecosystem driving banking compliance priorities. I'm proud to bring these insights and knowledge to Refine Intelligence.” ▪️ What advice would you give to someone pursuing a similar role to yours? "Stay curious and humble. Ask questions, engage with diverse perspectives, and genuinely care about your work – the rest will follow." Thank you, Meaghan, for bringing your dedication and expertise to Refine Intelligence!

#Hiring #SBIcard #fresher #exp 🔴SBI Card is Hiring ▪️Post - KYC Support Associates, Executives Degree - Any graduate Last date - Nov 18, 2024 👉Apply Link => KYC associate - https://lnkd.in/gCbmy4Hb Executive - https://lnkd.in/gZikUkEJ Associate - https://lnkd.in/gnSJpXA4 Share with Your Network to Reach Maximum Job Seekers #Follow Me for more job updates Cannot respond on Linkedln chat and HR will reach out to the shortlisted profiles. Note: I am not an HR recruiter. I am sharing this post to reach a wider audience of job seekers. If any company asks money for job don't pay, it might be fake. Best of luck!!🤝

I have been engaged in CAC filings for over seven years now, and one job it bestowed upon me is the verification officer role. During the KYC stage, the client must provide all requirements before filing. It is my duty to verify if they have provided the right data, such as the right means of id( valid and not expired), house address, email, phone number, passport photograph, etc. As a prospective verification officer, one of the basic skills you can have is paying attention to details. You need to keenly make sure that the data is free from errors before filing into a database system. Another skill is confidentiality. You are dealing with a lot of sensitive information, and so you have to be very careful when handling such documents. You also need to adhere to data privacy policies too. Make sure all physical copies are filed properly and stored as confidential information. Verification goes beyond verification of documents. It requires asking questions based on the information provided to gain clarity. A loan verification officer will always check the credit score of the loan applicant, guarantor, and outstanding loan payments. An account verification officer, will verify the date of birth, name on the bvn, house address on the utility bill or conduct a search in the case of corporate account opening to verify every detail that was provided by the account opening customer. Verification helps to checkmate data errors, prevent anti-money laundering schemes, and also breach of data safety. A remote verification officer can work as an online moderator to verify if the questions align with the group rules. A remote verification officer can help to verify payments for online classes, virtual conferences, and also correct or update data. They also verify if the applicants filed proper details by checking the data that was filed and the documents that were uploaded to support the data that was provided. The main goal is to be result-oriented during verification exercise. The end #chee_creative #verification #verificationofficer #remote #remotejob #loanapplicants #jobapplications

🌟 Exciting Career Opportunity Ahead! 🌟 Are you a seasoned KYC Analyst looking to take the next big leap in your career journey? Look no further! 🚀 I'm thrilled to share my personal journey of successfully transitioning from a KYC Analyst to a KYC Manager within just one year. And guess what? I did it over a decade ago, and the lessons I learned are still relevant today! 🎉 When I started my career as a KYC Analyst 11 years ago, I never imagined the incredible growth and opportunities that awaited me. But with dedication, perseverance, and a clear roadmap, I was able to make the leap to a managerial role in record time. Here's how I did it, and how you can too: 1️⃣ Leverage Your Experience: Your years of experience as a KYC Analyst is a treasure trove of knowledge and expertise. Use this to your advantage! Showcase your in-depth understanding of KYC processes, regulations, and industry best practices. Your wealth of experience sets a solid foundation for transitioning into a managerial role. 2️⃣ Expand Your Skill Set: Take the initiative to broaden your skill set beyond traditional KYC responsibilities. Seek out opportunities to develop leadership, communication, and project management skills. Look for relevant training programs, workshops, or certifications that will enhance your managerial capabilities. 3️⃣ Demonstrate Leadership Qualities: Actively seek out leadership opportunities within your current role. Take on additional responsibilities, mentor junior team members, and lead by example. Showcasing your ability to lead and inspire others is key to gaining the trust and confidence of senior management. 4️⃣ Network and Build Relationships: Cultivate strong relationships with key stakeholders across the organization, including senior management, compliance teams, and other relevant departments. Networking opens doors to new opportunities and provides valuable insights into the skills and qualities needed for a managerial role. 5️⃣ Set Clear Goals and Timelines: Define your career goals and establish a clear roadmap for achieving them. Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals that align with your aspirations of becoming a KYC Manager within the next year. Regularly review and adjust your goals as needed to stay on track. By leveraging your extensive experience, expanding your skill set, demonstrating leadership qualities, building relationships, setting clear goals, and seeking feedback and guidance, you can confidently make the transition from a KYC Analyst to a KYC Manager within the next year. I've been there, done that, and I'm excited to see you achieve the same level of success! 🚀 #CareerGrowth #KYCManager #LeadershipDevelopment #ProfessionalSuccess#kyc#AML#CFT

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