Conrad Dubai’s Post

From diving into new techniques to gaining insights from industry experts, this experience reminded me of the value of deepening our skills and pushing our boundaries. Whether it’s mastering a craft, exploring new ideas, or simply learning from others, these moments are what keep us moving forward. #masterclass #gainexperience #livingintercontinentallife

'If you can't look after your guests, they have a 100 other options to pick from.' There seems to be a trend in some Dubai hotels in finding the right talent, delivery of service and maintaining consistency. No training, no supervision & minimal rewards. What's the right thing to do? Keep the good & fire the bad? Or a thorough review of the SOPs? It is not surprising that guests are opting for standalone venues. Pay a premium but get your money's worth. Today's pick is Rotana Hotels & Resorts .. Towers Rotana to be specific .. Once an F&B powerhouse .. but sadly a fraction of what they used to be. #Disappointed #Hospitality #Service

... let's say you work in hospitality; you manage a high-end hotel in Dubai Marina and you need to understand price trends for the incoming Eid holiday. Few click and you have it! ...and yes, that also works anytime and anywhere... #EidHoliday #AIinsights #hospitality #customerexperience #dataanalysis

This picture will always hold a special place in my heart.. The *pre-opening* team of the World's Tallest Hotel (then) the JW Marriott Marquis Dubai and what an enthralling journey it was. Can't thank enough for all the learnings, trainings and the biggest opportunity of my career.. #hospitality #preopening #operations #corporatesales #training #learninganddevelopment

Discover how Savoy Dubai Hotels leveraged RateGain's two-way interface to streamline their operations and boost their Average Daily Rate (#ADR). Karim Masani, Hotel Manager at #SavoyHotelsDubai, shares insights into the seamless integration that enhanced their #InventoryManagement and drove revenue growth. Watch the complete video to learn how RateGain's solutions are shaping the future of hospitality management. #HospitalityManagement #HotelTechnology #RateGain

The Heart of Luxury Hospitality: Genuine Care Makes All the Difference In luxury hospitality, genuine care isn't just a service, it's the essence of the guest experience. I'd like to share a personal story that truly exemplifies this. In March 2020, as the COVID-19 pandemic unfolded, I was on a spring break vacation in Egypt with my daughter. Our unforgettable adventure quickly turned into a race against time. With escalating travel restrictions, we needed to cut our trip short and find a way back home. Despite changing our tickets with Turkish Airlines, our flights were abruptly canceled without explanation. This is when the Four Seasons Hotels and Resorts Hotel Cairo at Nile Plaza team stepped in with remarkable empathy and professionalism. They not only assisted us in rearranging our travel plans but also provided comfort and reassurance during a stressful time. I will be forever grateful! Their proactive support and genuine concern made us feel truly cared for, turning a difficult situation into a testament to exceptional hospitality. This experience reinforced what I believe luxury hospitality is about, a commitment to guest care, empathy, and going above and beyond to make a difference. Key Elements of Genuine Hospitality: ✨ Empathy and Understanding: Truly connecting with guests on a personal level. ✨ Proactive Assistance: Anticipating needs before they are expressed. Emotional Intelligence: Responding appropriately to guests' emotions and situations. Why It Matters: ✨ Builds Trust and Loyalty: Guests remember and return because of how we make them feel. ✨ Differentiates Your Brand: Exceptional service sets luxury hospitality apart. Creates Lasting Memories: Genuine care leaves an indelible mark on guests' lives. Let's Reflect Together: Have you experienced acts of genuine hospitality that left a lasting impression? #LuxuryHospitality #GenuineHospitality #GuestExperience #HospitalityExcellence #CustomerService #TravelStories #LuxuryEvents #EventPlanning

Curious to uncover the insights from analyzing 3.2 million online reviews about the Hospitality Industry in the UAE? Dive into our latest UAE Hospitality Performance report to unveil the secrets behind an industry that captivates millions of tourists annually. Discover the trends that shape unforgettable experiences! Read here: https://lnkd.in/dyiB--KB #UAETourism #HospitalityInsights #UnitedArabEmirates #UAEHospitality

A look into Waldorf Astoria Dubai International Financial Centre 🔍 Boost your business to the #1 spot with glowing reviews 🌟🌟 Your competitors won’t stand a chance with FastReview on your side. Let’s make it happen...Reach out for more information. #FastReview #FastReviewUAE #UAE #Reviews #BoostYourBusiness #Rankings #Hotels #Hospitality

In Q1 2024, Abu Dhabi recorded a 22% increase in hotel guests, reaching 1.30 million visitors, while Dubai welcomed 5.18 million international travelers, reflecting a 10.9% year-on-year growth and a 9.1% rise from 2019 levels. These statistics underscore the UAE's status as a premier global destination. At SRW Consultancy, we understand the dynamic landscape of UAE hospitality. Our expertise in strategic brand partnerships can help your business gain focus in this booming market. Whether you're looking to establish your hotel’s brand presence or enhance guest experiences, we provide tailored solutions to ensure your success. +971 506 241 398 www.srwconsultancy.com #UAEHospitality #AbuDhabiHotels #DubaiTourismGrowth #HospitalitySolutions #BrandPresence #GuestExperience #UAETravelTrends #SRWConsultancy #HotelGrowthStrategy #LuxuryHospitality #UAETravelMarket #Hospitality #HospitalityConsulting #UAE #ConsultancyServices #Dubai #FnB #FoodandBeverage #HospitalityBusiness #Hotels #Horeca #LuxuryHotels #Restaurants #HospitalityIndustry #HospitalityBusiness

A look into Waldorf Astoria Dubai International Financial Centre 🔍 Boost your business to the #1 spot with glowing reviews 🌟🌟 Your competitors won’t stand a chance with FastReview on your side. Let’s make it happen...Reach out for more information. #FastReview #FastReviewUAE #UAE #Reviews #BoostYourBusiness #Rankings #Hotels #Hospitality