Constellation Digital Partners’ Post

What if your digital banking experience felt as solid as a fortress? With a “UX drawbridge” welcoming users and a “CX moat” guarding their trust, that vision is within reach. Join Phase 5 on December 12 at 2pm ET to learn how to make this a reality. This 30-minute webinar explores scalable solutions that minimize friction and maximize loyalty. Reserve your seat now. https://hubs.li/Q02-ljjD0

What if your digital banking experience felt as solid as a fortress? With a “UX drawbridge” welcoming users and a “CX moat” guarding their trust, that vision is within reach. Join Phase 5 on December 12 at 2pm ET to learn how to make this a reality. This 30-minute webinar explores scalable solutions that minimize friction and maximize loyalty. Reserve your seat now. https://hubs.li/Q02-l2xv0

What if your digital banking experience felt as solid as a fortress? With a “UX drawbridge” welcoming users and a “CX moat” guarding their trust, that vision is within reach. Join Phase 5 on December 12 at 2pm ET to learn how to make this a reality. This 30-minute webinar explores scalable solutions that minimize friction and maximize loyalty. Reserve your seat now. https://hubs.li/Q02-lmcT0

What if your digital banking experience felt as solid as a fortress? With a “UX drawbridge” welcoming users and a “CX moat” guarding their trust, that vision is within reach. Join Phase 5 on December 12 at 2pm ET to learn how to make this a reality. This 30-minute webinar explores scalable solutions that minimize friction and maximize loyalty. Reserve your seat now. https://hubs.li/Q02-lm2B0

Despite the rise of digital payments, physical cards are still vital for #banks and customers. Improving UX in card issuance meets customer expectations for quick, eco-friendly and secure services while enhancing operational efficiency. Join Matthias Gelze, Field Marketing Analyst at #Thales, in an exciting panel discussion at Secure Payments and ID on September 26 to explore these topics further. 📍 Secure Payments and ID 📅 September 26 🕑 13.20 - 14.00 #SecurePaymentsID24 #BankingInnovation #SustainableBanking

Transforming Banking: From Reactive to Proactive User Experience! The banking industry has embraced digital self-care platforms, empowering users to manage their finances through convenient online services. However, shifting towards a more personalized and empathetic user experience is crucial to thrive in today's landscape. This is where proactive communication comes into play. Reshaping services to anticipate user needs and proactively deliver relevant information and support can significantly enhance the overall experience. By shifting from reactive to proactive communication, banks can foster deeper customer relationships, build trust, and ultimately, drive loyalty. This case study by Startappz delves deeper into this concept, showcasing how proactive UX can revolutionize the banking experience: https://lnkd.in/dZ47ZBpq Join the conversation! Share your thoughts on how proactive UX can benefit the banking industry and its customers. #banking #fintech #userexperience #proactivecommunication #customercentric #startappz

How do employees at your financial services company name customers? In the latest UXDA article, we explain why, despite efforts to create "intuitive and super-convenient" digital interfaces, many users still encounter difficulties. 🔗 Read the full article here: https://lnkd.in/djZ6b7VG We reveal that the root cause often lies in the complexity and need for intuitiveness of digital banking interfaces rather than in the customers themselves. However, there is significant potential for improvement. We explore addressing these issues to enhance user satisfaction and streamline the digital banking experience. In this article, you can read about 👇🏼 1. Common customer complaints about digital banking apps 2. Misconceptions about users' intelligence deficits 3. How to use UX design to address financial app dissatisfaction 4. Actual before-after results of UX improvements in digital banking apps #UXDA #UXDesign #Banking #CustomerExperience #DigitalTransformation #UserExperience #Innovation #UserCentricMindset

🚀 Transform Your Customer Experience with #HyperPersonalisation In the ever-evolving banking and customer service world, staying ahead means embracing the future today. At Ailleron, we're pioneering the journey into hyper-personalization, a game-changer that will redesign how financial institutions interact with their clients. Discover the power of tailoring every interaction to meet your customers' unique needs and expectations with Agata Cyuńczyk insights from first hand! Within the #UXLab team and our #AilleronExperts, she has been involved in many #UX projects for our financial clients. She shares her thoughts and tips on human-centric approaches to creating tailored apps or systems. Dive into our latest insights to uncover: ✦ The essence of hyper-personalization in banking ✦ Its pivotal role in the future of customer service ✦ Best practices to implement it within your organization 🔗 Read the full article here: https://hubs.li/Q02pNGtx0 Be the difference that sets your services apart! And yes, it's another unveiling of our #Woman Power in #Ailleron! #DigitalAcceleration #UserExperience #MobileFirst #CustomerCentric #CustomerExperience #CX #FutureOfbanking

As a bank, Delega simplifies your life from day 1. No installations, no IT hassles. With a user-centric UX, you can easily interact with customers and streamline processes - all without disrupting your existing workflows. Ready to improve your customer experience? Contact us at https://lnkd.in/drr-3u_i #technology #digitalization #innovation #banking #banks #corporates #fintech #treasury #bankmandate #bankmanagement #digitaltransformation

👟 Step into the next era of #banking with insights that put you ahead. Our new Consumer Banking Syndicated Research Report features actionable insights and recommendations from task-based #UX benchmarking research. Using a #mixedmethods approach with 100 consumers of 5 national banks, our research team analyzed critical user features within digital banking experiences. ✅ See how your app's experience compares against industry benchmarks ✅ Back-up your product roadmap with rigorous data ✅ Navigate the consumer banking landscape with a clear map ✅ Identify opportunities to fine-tune your users’ experience Discover what’s happening behind the login screen: https://lnkd.in/gzi7fxCr