Convai ’s Post

Oration’s Salesforce Connector is a feature that allows Oration to retrieve customer information from your organisation’s Salesforce account during a call, providing a better and more streamlined customer experience. Learn more. https://hubs.la/Q02ZWFCD0 #Salesforce #OrationbyConvai #ProbeGroup

📎Salesforce's self-service portals lead the way, offering benefits that improve customer experience and support operations. According to Salesforce research, 61% of customers prefer self-service to resolve simple issues. Synebo experts have compiled a document that outlines the key benefits, features, and best practices for building a customer Knowledge Base within a self-service portal. Scroll through the document to learn how a Salesforce self-service portal can reduce the load of your business and improve customer support 👇 #CustomerExperience #Salesforce #SelfServicePortal #KnowledgeBase #CustomerSupport

In today’s fast-paced world, customers expect immediate, personalised support. However, many businesses struggle with slow response times, human errors, and one-size-fits-all solutions, which result in dissatisfied customers and lost loyalty. By implementing Salesforce Service Process Automation, Utilitarian Labs empowers businesses to deliver faster, more personalized, and error-free support. This enhances both customer satisfaction and loyalty, ensuring long-term success. #Salesforce #ServiceProcessAutomation #Personalised #DataCloud #CDS #Customersatisfaction #Marketing #Business #Support #Loyalty

Modern customers demand personalized interactions. Salesforce Research found that 73% of customers expect better personalization as technology advances. At Indigrators, we specialize in providing tailored customer support that adapts to individual needs and preferences, ensuring your customers feel valued and understood. Discover how we can help: www.indigrators.com Source: https://lnkd.in/gWNef8K5 #customersupport #personalization #indigrators #globalcustomersupport #customerexperience #digitaltransformation #businesssolutions #customerengagement #tailoredsupport

Maximize your Salesforce impact with these expert tips! Drive efficiency, boost productivity, and elevate customer experiences—unlock your CRM’s true potential today. Need assistance with Salesforce? Drop us a line at connect@360degreecloud.com. #salesforce #protips #efficiency #360DC

Larger U.K. firms are turning to Salesforce to enhance customer loyalty, an #ISGProviderLens report says. #Salesforce #serviceproviders are responding with sector-specific use cases that leverage GenAI, automation and other cutting-edge technologies.

Larger U.K. firms are turning to Salesforce to enhance customer loyalty, an #ISGProviderLens report says. #Salesforce #serviceproviders are responding with sector-specific use cases that leverage GenAI, automation and other cutting-edge technologies.

Larger U.K. firms are turning to Salesforce to enhance customer loyalty, an #ISGProviderLens report says. #Salesforce #serviceproviders are responding with sector-specific use cases that leverage GenAI, automation and other cutting-edge technologies.

Is your financial services firm ready to innovate and lead? 🌟 Salesforce offers the tools to enhance customer engagement,  optimize operations, and harness data for strategic growth. Want to redefine success with Salesforce?  Drop us a line at connect@360degreecloud.com. #salesforce #financialservices #360DC #salesforceforfinance

Larger U.K. firms are turning to Salesforce to enhance customer loyalty, an #ISGProviderLens report says. #Salesforce #serviceproviders are responding with sector-specific use cases that leverage GenAI, automation and other cutting-edge technologies.