Courtney M.’s Post

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Cisco Certified CCST Networking | Microsoft Certified: Azure Fundamentals | Google IT Support, Cybersecurity |

Take the help desk or tech support role💡You can have all the knowledge but experience will get you further🤓I know so many people who will not. In my current role I am building services with routers, switches, pots and hpbx phones. I am also troubleshooting ONT’s on racks and network issue via ssh using Linux and Cisco CLI. I am at an MSP which is expanding my skillset far beyond resetting passwords. I actually rarely reset passwords. So again, take the help desk role because all tech support and help desk isn’t the same💡 #IT #helpdesk #techsupport #entrylevel #Troubleshooting #learndaily

Tiana Partin

Certified/Experienced Tech Support Technician |CompTIA Security+ Certification

4mo

I totally agree!

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