CS in Focus’ Post

Join us tonight for the panel discussion on "Are health scores dead?" Whether you’re a die-hard advocate for health scores or you think they’re a relic of the past, this workshop is for you! 🔑 What to expect: - The key benefits vs. glaring pitfalls of health scores. - Can health scores truly predict churn or renewal? Are modern tools like AI making them better—or worse? - Are health scores a “lazy metric,” or are critics overlooking their potential? 💬 Bring your voice to the table and leave with actionable insights to refine (or redefine) your approach to customer health metrics. Register here: https://buff.ly/4eYTyUo #event #workshop #networking #cs

  • No alternative text description for this image

To view or add a comment, sign in

Explore topics