Customer Experience Canada’s Post

It's 3D Thursday! Here's a short, sharp video highlighting exactly what customers want from businesses when it comes to customer experience. It comes from a really insightful report from Genesys - it all might seem obvious stuff - but is your business 'delivering'? #customerexperience #Genesys #customerservice

🎄 Welcome to our #CXAdventCalendar! 🎁 Every day until Christmas, we’ll be sharing a CX tip to brighten your customer experience strategy. 🌟 #1of24: It’s the season of giving – and customers are giving you their time when they respond to feedback. Make it count by keeping surveys simple and easy! If simplicity is your CX mantra, give this post a 👍!

In today’s competitive landscape, delivering a seamless customer experience can make or break your business. Elevate your brand by putting your customers at the heart of everything you do! From personalized interactions to streamlined processes, a strong customer experience strategy boosts loyalty, satisfaction, and revenue. Ready to turn your business into a customer-centric powerhouse? 🚀 Let’s create unforgettable experiences together! #MarqNetworks #CustomerExperience #CXStrategy #BusinessGrowth #CustomerFirst #BrandSuccess

Did you know that 86% of customers are willing to pay more for a superior customer experience? Yet, many businesses still underestimate the power of personalized interactions. 🤔 How does your team create these memorable moments? Let's share insights! #customerloyalty #cxtrends #cxinsights #customerexperience

🚚 Elevate your moving company by mastering the art of customer relationships! Dive into our latest blog for exclusive strategies on personalizing services, enhancing communication, and building loyalty. Perfect for moving companies ready to transform customer experiences. ➡️ Read More: https://bit.ly/4c7f48e . . . #MovingIndustry #CustomerServiceExcellence #AssureShift #crmstrategy

Welcome back to our series on the top business challenges for 2025! This week, we’re focusing on Customer Experience. As expectations continue to rise, crafting seamless and personalized experiences is key to deepening customer loyalty. It’s an exciting time for businesses to showcase innovation and adaptability. By using data to personalize interactions, making sure that every customer feels truly valued and understood, creating moments that exceed expectations and leave lasting impressions. Next week, we’ll dive into another challenge and explore how businesses can continue to thrive in the changing landscape. #businesstips #businesschallenges2025 #customerexperience #businessinsights #strategy

🌍 Happy Customer Experience Week! 🎉 This Week, we celebrate the power of understanding our customers and enhancing their journeys. Our CEO, Haitham Alfaris, emphasizes, "CXLink is not just a solution; it's a commitment to understanding our customers on a deeper level. By integrating actionable insights with personalized experiences, we are empowering organizations to forge stronger relationships, drive loyalty, and elevate the standard of customer experience in their industry." Let’s continue to prioritize our customers and strive for excellence in every interaction! Learn more https://lnkd.in/eQFcAWYE 💙 #CustomerExperienceDay #CXLink #FFS #CustomerFirst

According to our recent research, most companies have shown to hit a customer experience plateau. Join our live webinar to explore the fundamentals of customer experience, including how to measure it, how to get started on it and how to better understand your customers: https://gtnr.it/3z6ncXN #GartnerCSS #CustomerExperience #Webinar

How do you get maximum value for money when looking to improve the customer experience? 🤔 In our recent survey report "What Contact Centres Are Doing Right Now", our Editor Megan Jones, recently sat down with Vinay Parmar to take a further look into the section 'when improving cx, where do you think organisations can get maximum value for money?'. To access the full survey report, click here 👉 https://lnkd.in/eEcFmh4P #CCHInsights #CXSurvey #ContactCentres

From lack of personalization to outdated technology, there are a multitude of roadblocks that keep businesses from providing a top-tier customer experience. Check out 10 of the most common challenges organizations face with customer experience and strategies to address them: https://lnkd.in/gNKB2GMU