Congratulations to Service NSW's Contact Centres for winning Service Excellence in a Contact Centre (Large)! Their commitment to becoming the world’s most customer-centric government shines through with seamless access to services for over 8 million customers. 👏 #ASEA2024 #CustomerService
CSIA Customer Service Institute of Australia’s Post
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Sustainable Finance | NED | United Nations Global Compact SDG Pioneer | ICSA's Governance Professional of the Year
See you at the #SustainabilityReportingSummit2024 #SRS2024
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Accelerate the code review process and approve housing projects to meet the demand with Blitz Permits. Learn more: https://lnkd.in/g3twHuw9 #BlitzPermits #automatedcodereviews #AItech #GovTech #GovernmentSector #TechForGood #Innovation #SmartCities #AIA24
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Join Oracle Communications and KDDI Digital Life at #DTW24 - Ignite for a case study session exploring how an "Open Telco" approach is critical to unlocking new growth opportunities. https://lnkd.in/geXniYex
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FOMO alert! If you miss this year's Digital Media & Advocacy Summit, you're going to be SO lost when all your friends are talking about using AI for advocacy or the latest trends in social media strategy. Register now and save yourself a lot of awkwardness and embarrassment later!
#DMAS24 – Where digital meets policy. One month to go, one day left to save. Register: www.pac.org/dmas
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Join Oracle Communications and KDDI Digital Life at #DTW24 - Ignite for a case study session exploring how an "Open Telco" approach is critical to unlocking new growth opportunities. https://lnkd.in/dtNcM839
DTW2024
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Keeping Visionary Leaders Informed on Insights & Events | Knowledge is our Compass, and Research is the Map
Join Oracle Communications and KDDI Digital Life at #DTW24 - Ignite for a case study session exploring how an "Open Telco" approach is critical to unlocking new growth opportunities. https://lnkd.in/eZiMHHm4
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IAIA24 plenary. Looking forward to the next days of interesting discussions, and connecting with EIA practitioners for the World Bank’s Business Ready project. #iaia24 #businessready
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Join Oracle Communications and KDDI Digital Life at #DTW24 - Ignite for a case study session exploring how an "Open Telco" approach is critical to unlocking new growth opportunities. https://lnkd.in/gMVzbax5
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📣 The State of the State 2024 report is finally here, and it's tackling some of the most pressing issues facing society today. From the NHS waiting list crisis, to the levels of public confidence in the UK's progress towards net zero, #SOTS24 covers it all. Find out what public sector leaders had to say: https://deloi.tt/3UbNdgx
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It is extremely fascinating to pave the road and kick start digital transformation together with our customers. But it is even more honouring to have an opportunity to talk about it on stage of #HM24 together with Salma Khan from #Siemens #DigitalEnterpriseServices Full panel discussion about strategic approach to digital transformation: https://lnkd.in/gvc8uaUd
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Enterprise Account Executive - Passionate about Customer & Employee Experience
1moCongratulations Mark Pieterson and the extended ServiceNSW Team. Always impressed by the quality of the ServiceNSW Team and how well you manage Customer engagement.