The Customer Success Café Newsletter reposted this
Will AI replace Low-Touch Customer Success in 2025? That's the question keeping many CS leaders up at night. So I just built a complete guide covering: - How AI and automation will transform low-touch B2B SaaS segments - Real case studies showing 30%+ retention boost with AI implementation - Expert insights from CS leaders at Forrester, AgentSync, and Thought Industries "The CS Café is incredibly valuable! It gives a view on how and what to do next." -Lara Barnes, SVP, Customer Success Join 3,700+ CS professionals who are already getting weekly insights on the future of Customer Success. Subscribe to The CS Café now and stay ahead of the curve! 👉 https://lnkd.in/dTy7azgt #CustomerSuccess #AI #SaaS #FutureOfWork