2024 SNAPSHOT: How has the industry nurtured customer relationships with predictive analytics, purpose-driven gamification, and year-round campaigns for impactful results? CXM Today flips through the 2024 library, which contains works by industry experts and in-house writers, to present the trends and attitudes of the industry’s current state: https://lnkd.in/diu6Mrj8 The inside stories include The Subscription Model is A Game of Balance and Tips to Boost Your Loyalty Programs for Modern Customers by Dennis Wakabayashi Retaining Customers to Share in the White Friday Revenue Pie by Sue Azari
