🎉 Ready to Futureproof Your Career, or know someone who is? 🚀🌍
We're on the hunt for our next superstar: Customer Success Manager! Apply in the comments or share this post high and wide!
💼 Salary: £35-40K
📍 Location: Remote (GMT time zone)
⏰ Start date: ASAP
At Futureproof, we’re blending smart tech with top-notch customer service to help businesses ace their social and environmental sustainability goals. Think B Corp, Net Zero, ESG – the works!
Why this role rocks:
As our 5th Employee (yes, you’ll be in our OG team photo), you'll:
🌟 Onboard and optimise – make the first days for our clients smooth as butter
🤝 Build bonds – be the sustainability whiz our customer didn’t know they needed
📊 Monitor and support – because nobody likes getting stuck
💬 Answer questions – you’ll be the customers go to contact
📚 Develop our knowledge base – leave your legacy in our FAQs
🌱 Capture new needs – be the voice of our customers in product meetings
Who’s our dream candidate?
👉 1-3 years in a customer-facing role (customer success in tech? Extra points!)
👉 Process-oriented with a passion for sustainability (let’s save the planet together)
👉 Confident, personable, organised – all the good stuff
👉 A brilliant communicator (Shakespeare who?)
👉 Analytical and detail-oriented (you can interogate reports and identify insights)
👉 Creative problem solver and self-learner
👉 Mission-driven (you recycle and mean it)
Why join Futureproof?
🌟 Be our Employee Number 5 at a rocket-ship startup.
🌱 Make a real impact on sustainability
📚 Personal development and learning galore
✈️ Fully remote with bi-annual team retreats (our team are spread across Europe)
🏝️ 30 paid days off (+ public holidays)
💰 Team profit share and retention bonuses – help us grow and reap the rewards
We’re all about inclusivity and diversity – everyone’s welcome here.
Ready to be a part of something big?
Find out more and apply in the comments 👇
#Hiring #CustomerSuccess #Sustainability #RemoteWork #JoinOurTeam #futureproof #bcorp