Chargebacks/ Disputes many a times can seem daunting and a nightmare for many businesses regardless of size. However, with the correct business framework and model businesses can overcome this challenge. Understanding logistics is integral in ensuring that you are able to meet expectations set by your provided expected delivery date thereby preventing erroneous and unnecessary disputes for merchandise not received. The ecosystem has and is evolving.
I was listening to Beatrice Dixon the Co-Founder & CEO of The Honey Pot Company the other day, and she really hit the nail on the head about chargebacks in retail. Chargebacks in retail can be a real nightmare, especially when logistics partners miss the mark. As a growing manufacturer or distributor, you quickly learn that your logistics partners are an extension of your business—they’re the face of your company when they show up to the receiver. That’s why ensuring timely deliveries is everything. At Interlane, we’ve made it a priority to align our relationships and deliver on time to major receivers like Walmart, Costco, and BJ’s Wholesale to keep those relationships strong and avoid chargebacks. Getting these pieces right is crucial to maintaining trust and keeping things running smoothly. Well said Beatrice Dixon 👍 #BusinessLessons #Logistics #GrowthMindset #SupplyChain
