Career Senior Intelligence Officer specialising in Counterintelligence,HUMINT Support and Cyber operations. Expert in Cyber HUMINT and Digital Tradecraft. PhD in FINTECH and published author on Darknet interventions.
Service as a software - a new paradigm for performance and task accomplishment. Over the last several months, I have been gradually shifting the way I teach, design courses, and even grade papers. Previously, it was about me spending money on software applications to solve challenges of too little time, too many tasks, and a lack of flexibility in the solving the challenges that were presented. My bosses expect more, my students expect more, and my colleagues expect more - as we supposedly become more efficient and take on more tasks. Enter - service as a software. Over these last few months I have been abandoning software, apps and downloads (especially those with subscriptions) in favour of online services: ChatGPT, Copilot, Midjourney, Grammarly, etc... Yes, they are still subscription based, which I pay for out of pocket, but they also represent the new approach that #AI is taking - no more software downloads that we rely on (well, sorta, because there are definitely downloadable apps) to perform functions. Instead, the few apps we use serve more as gateway interfaces with the services we seek and they offer a direct link to the services we pay for. AI at its heart provides a variety of tool and source access and make day to day or mundane tasks that much easier. While still not a panacea or end-all, be-all solution, they nevertheless have begun to supplant the traditional software apps that we download and employ at the client level. Granted, they do still need some moderating and oversight, but they are definitely advancing rapidly in their capabilities and the services that they offer. We'll see how the #serviceasasoftware plays out in the future and how we can leverage them to support a wide variety of tasks. https://lnkd.in/gNAAQAPg
