DeliveryApp’s Post

We don’t just deliver packages; we deliver peace of mind. Track your shipments in real-time and rest easy knowing your delivery is on its way. 🚚📦 #RealTimeTracking #DeliveryService #OnTimeDelivery #TrackYourPackage #CustomerCare

Quick deliveries, lasting impressions. Every order matters, and we're here to make sure your customers remember the experience👌🏻 #delivery #deliverybusiness #onlinedelivery #fastdelivery #smartdelivery #deliverysolutions #smartsolutions

🚚 Struggling to manage multiple last-mile carriers for optimal delivery? You're not alone. Today's brands juggle an average of SIX! While a diverse carrier network offers flexibility and reach, it can create a disjointed #customerexperience. So, what's the key? Our Head of Product Success, Angus Knights, shares his insights on choosing the right carriers and ensuring a unified customer journey: https://lnkd.in/eJVGwehd

It's all about that moment when a package arrives 📦✨. Enhancing the delivery experience isn't just good business; it's about making every customer feel special. Are you ready to elevate your game from real-time tracking to clear communication? #DeliveryExperience #CustomerSatisfaction #LogisticsTech #ParcelPerform #LastMile

Do you know? As a service-driven business, we ask for feedback with every delivery made and our reviews are a testament to the work we do to deliver a service that ticks all the right (delivery) boxes! But even when it doesn't go right, our Customer Care team jump right on it to see what we can do better next time. 🗣️ If there’s more you want to know about us, click here: https://bit.ly/3wG8sxl #homedelivery #service #customerexperience

Deliveries are evolving... like most things But it can be easy to forget. Especially when you are in the space bogged down by all the details. Customers are expecting more from their experience today than they did 10 years ago. What's convenient for the delivery organization might not always be convenient for the customer. Examples: - Specific location; enter through loading dock and go to 16th floor - Status updates; SMS notifications or tracking links - Timing of delivery; being late = customer churn - Proof of delivery photos - what else? Being a delivery provider means putting the end customer first. As their demands evolve, so must our supply. Whether that's with technology, service, or both. #hospitality

Our most requested product update is LIVE! Every brand we talk to has said this is a problem they need a solution for. Customers forgetting to apply a discount code at checkout. It's a significant chunk of our support tickets, Tanner Nelson said. It's a pain to do manually, Mirko Ancellotti said. We hear you. Say hello to our newest feature! Self-service discount code application. Customers no longer have to contact your support team to apply the code they forgot at checkout. You no longer have to apply it to their order - we're out of the stone ages. We're super excited to be swallowing another customer support ticket - making customer experiences immediate and automatic rather than slow and manual. Like all of our features, you can toggle this feature off if it's not a problem for you. You choose what changes customers make in Order Editing and for how long. What post-purchase support tickets are we not eliminating? 

Are you ready for Customer Service Week? This year's theme is Above and Beyond and we will be focusing on crafting and sustaining a more premium experience into the future. #futureofcx #hospitalityculture #customerserviceweek #csweek #meme #customerservice #digitalmarketing #salesgrowth

𝗜𝘁'𝘀 𝘁𝗶𝗺𝗲 𝘁𝗼 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝘆𝗼𝘂𝗿 𝗹𝗮𝘀𝘁-𝗺𝗶𝗹𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗲𝘀 𝘄𝗶𝘁𝗵 #Deliverd! See how our software streamlines your deliveries and optimises routes, elevating customer satisfaction. Our platform offers: 🔸 Driver Empowerment 🔸 Optimised Navigation 🔸 Comprehensive Proof of Delivery 🔸 Live Tracking & Communication 🔸 Consignee Satisfaction and much more! Find out more 👉 https://bit.ly/3LX0qot #DeliveryManagementPlatform #DeliverdXperience

In case you haven't heard... 👀 Our brand-new Customer Service Portal is launching THIS year! 🚀 Don’t miss out on a smoother, faster, and more efficient way to get support. Stay tuned for all the exciting details! #ComingSoon #CustomerService #StayTuned #ExcitingNews #NewPortal #ElevateYourExperience