Dianah Wanjohi’s Post

"Customer satisfaction is worthless. Customer loyalty is priceless." - Jeffrey Gitomer #customerloyalty #customerservice #problemsolving #customerappreciation #happycustomer #customerexpectation #customerneeds #customerexperience #customersatisfaction #customerfeedback #happy_customercx

"Customer satisfaction is worthless. Customer loyalty is priceless." - Jeffrey Gitomer #customerloyalty #customerservice #customerappreciation #happycustomer #customerexpectation #customerneeds #customerexperience #customersatisfaction #customerfeedback #happy_customercx

"Customer satisfaction is worthless. Customer loyalty is priceless." - Jeffrey Gitomer #customerloyalty #customerservice #customerappreciation #happycustomer #customerexpectation #customerneeds #customerexperience #customersatisfaction #customerfeedback #happy_customercx

Effective Service Desks are focused on continuous improvement. When is sending a Customer Satisfaction survey a good idea and how do you use them to build trust? #ServiceDesksDoneRight #ServiceDeskConsulting #ITConsulting #InglebyLenoxLLC

By doing so, businesses can improve customer satisfaction, resulting in improved customer loyalty and favorable word-of-mouth. #iso9001 #iso9001certification #iso9001meaning #iso9001requirements #iso9001standard #iso9001qualitymanagementsystem #iso9001pdf #iso9001certificationcost #iso9001training #iso9001audit #iso9001auditorcertification #iso9001auditor #iso9001auditortraining

📖 Maximising Your Time: The Impact of Online Booking Systems on Customer Satisfaction #ImpactofOnlineBookingSystems #MaximisingYourTime #CustomerSatisfaction

📖 Maximising Your Time: The Impact of Online Booking Systems on Customer Satisfaction #ImpactofOnlineBookingSystems #MaximisingYourTime #CustomerSatisfaction

"Customer satisfaction is worthless, Customer loyalty is priceless" this quote by Jeffrey Gitomer and the Legend of the Merchant shared in this video provide valuable business insight into how to build loyalty, especially during an economic downturn. Never forget, the best customers are the ones you already have! #customerloyalty #customerexperience #valuecreation Impact Delivered

At #PointB, we’re known for our world-class service. Our NPS score ranks among the top companies in the country year after year. So, what’s the secret? Our President & CEO Brian Turner shares the 5 practices we use to help our customers address the world’s biggest challenges: https://bit.ly/48TlULJ #NPS #CustomerService #Authenticity Building World-Class Customer Satisfaction in an Average Worldpointb.com • 1 min read

 Customer Satisfaction: Building Stronger Connections and Loyalty #CustomerSatisfactionFocus #happycustomers #SatisfiedClients #CustomerExperience #HappyClients #QualityService #CustomerFeedback