Diana S.’s Post

These are the top reasons people abandon their carts. Shout out Neil Patel for this great research. Least important one, surprisingly, is no return options are listed. Also surprising, second to least important, discount code doesn't work. Speed is important, but it's not that important, it's only 20 percent. The top two reasons. It's price. Number one is delivery is too expensive at 41%, and number two is found items cheaper elsewhere. Even number three, unexpected costs at checkout. When optimizing your selling experience, it's worth keeping these things in mind. #ecommerce #ecommercetips #conversionrateoptimization #marketingstrategy

76% of Shoppers Abandon Their Carts Before Reaching Checkout Three out of four potential sales are gone. Why? The primary reason is hidden costs. Shipping fees, taxes, and unanticipated costs can take shoppers by surprise. They feel tricked. They leave. But there's a simple fix: 1. Show the Final Price Upfront: Transparency is key. Display all costs, including shipping and taxes, early in the shopping process. 2. Apply Discounts Automatically: Ensure any applicable discounts are reflected without the need for customers to input codes. 3. Be Transparent: Clear communication builds trust. Make sure shoppers know exactly what they're paying for. Result? - More completed purchases. - Higher customer satisfaction. - Increased revenue. Additional Tips: - Simplify the Checkout Process: Reduce the number of steps required to complete a purchase. The fewer clicks, the better. - Offer Multiple Payment Options: Cater to different preferences by providing various payment methods. - Use Exit-Intent Popups: Capture the attention of shoppers about to leave your site with special offers or reminders. - Provide Guest Checkout: Allow customers to purchase without creating an account, reducing barriers to completing the sale. - Follow Up on Abandoned Carts: Send personalized emails reminding customers of the items left in their carts and offer incentives to complete the purchase. What's your experience with cart abandonment? #ecommerce #conversionoptimization #shopify #cartabandonment #onlinesales

Did you know that approximately 70.19% of online shoppers abandon their carts before completing a purchase? 🛒 Imagine if 7 out of every 10 shoppers in a physical store left their items at the checkout counter and walked out. In e-commerce, this is an everyday reality. For many businesses, the checkout process is a critical battleground where sales are either won or lost. Optimising this process is not just about reducing friction; it’s about doubling your conversion rates and boosting your bottom line without increasing your marketing spend. Every step in the checkout process matters — make sure yours is seamless and user-friendly. 💡 Real Insight: Focusing on checkout optimisation can turn potential losses into guaranteed sales. #CheckoutProcess #EcommerceInsights #RevenueGrowth #AbandonedCarts

Ever lost a sale because your customer couldn’t find a convenient delivery option? We get it – you work hard to attract customers to your online store, but all that marketing effort goes to waste if your delivery options don't meet their needs. Shoppers will abandon a purchase if the delivery options don't suit their schedule. Every abandoned cart is a lost sale and a missed chance to build loyalty. That's where our In-Store Pickup solution comes in. With this feature, you can: → Offer the convenience of local pickup → Set accurate pickup expectations → Implement pickup date and time range selection → Display a map of the pickup location at checkout Ready to make your shopping experience frictionless and boost sales? #eCommerce #eCommerceSolutions #CustomerExperience #BOPIS #ClickAndCollect

The holiday shopping rush is here! 🎁 As a marketing veteran, I've seen firsthand how crucial customer trust is during peak season. #ad That's why I'm sharing how Buy with Prime is helping merchants convert more shoppers through trusted benefits like fast, free delivery and easy returns. The numbers speak for themselves – merchants using @buywithprime are seeing a 16% increase in revenue per shopper on average. Want to learn more about how adding the trust of Prime helps merchants grow during the holiday season? Head to https://lnkd.in/e_Hhy4WU to learn more. #BuywithPrime #ecommerce #marketing

As e-commerce experts, we understand the tactics used to incentivize additional purchases. Recently, I added an item worth $99 to my cart and was informed that I was just $1 away from free shipping. It got me thinking: Does this strategy really encourage customers to add more to their cart, or does it sometimes have the opposite effect? Do savvy consumers see through this and feel manipulated, leading them to abandon their cart? Or do they take the bait and add that extra item to save on shipping? We're curious to hear your thoughts and experiences. Would you add another item to get free shipping, or would you abandon the cart? #ecommerce #customersuccess #onlineshopping #marketingstrategy

Fed up with high basket abandonment rates? Unleash the power of hyper-personalisation! 💥 Basket abandonment is a common headache for eCommerce managers, but hyper-personalisation offers a solution. - Personalise the checkout experience to reduce abandonment. - Offer relevant discounts or promotions to seal the deal. - Utilise abandoned cart emails to remind shoppers of their items. - Provide 24/7 customer support to address concerns promptly. Ready to tackle basket abandonment head-on? Join the discussion: which hyper-personalisation tactic do you think will make the biggest impact? 🛒 #Ecommerce #DigitalMarketing #OnlineRetail #Salesfire

🚀 Is Your Checkout Process Costing You Sales? 🚀 In the fast-paced world of online retail, the checkout process is one battleground where sales are won or lost. A cumbersome checkout can deter even the most enthusiastic shopper, leading to abandoned carts and lost sales. Recent studies suggest that simplifying your checkout process could boost conversion rates by over 35%. That’s a significant uplift, considering that the average cart abandonment rate hovers around 70%! From reducing the number of steps to integrating seamless payment options, small changes can lead to big wins for retailers. What simple tweaks could you make today to streamline your checkout process and keep those potential customers from clicking away? Let's chat in the comments below about innovative strategies that have worked for you. 💡💬 #DigitalMarketing #RetailInnovation #SalesGrowth

We’ve all been there—ready to buy, but ditching the cart because the checkout feels like a workout. But it doesn’t have to be this way. Here’s how you can simplify the checkout process and keep your customers happy: 1. Reduce the Steps: The fewer clicks, the better. Streamline your process by eliminating unnecessary steps. 2. Offer Guest Checkout: Not everyone wants to create an account. Let your customers check out as guests to speed things up. 3. Auto-Fill Options: Use auto-fill for shipping and billing details. It saves time and reduces errors. 4. Mobile Optimization: With mobile shopping on the rise, make sure your checkout is smooth on all devices. 5. Clear Progress Indicators: Show your customers how close they are to completing their purchase. This keeps them motivated to finish. 6. Trust Signals: Display security badges and trusted payment options to reassure customers their information is safe. Staples 🖇️ did it, and they saw a 50% reduction in cart abandonment. ASOS 🛍️ streamlined their process and reaped similar rewards. It’s simple: Make it easy for your customers to give you their money. Simplify your checkout, and watch those abandoned carts turn into conversions. 🚀💸

Did you know that loyal customers spend 31% more than new customers? Your Checkout experience is the most critical element of your online website, which can make or break your business. Here is how you can build brand loyalty at Checkout: ➡️ Deliver Honesty- Let customers know exactly when their order will arrive. ➡️ Provide Convenience- Offer in-store pickup option for nearby shoppers. ➡️ Multiple Shipping Options- Give shoppers a choice of shipping options including free shipping based on clearly stated conditions. Don't settle for the status quo. Be the leader your customers trust to deliver their needs. #eCommerce #OnlineShopping #CustomerExperience #CustomerLoyalty #CheckoutOptimization