Ever worked yourself into a frenzy over a government form? Alan Holcomb and John Carter Owens, MUEP, MPP know the feeling. They’re the team behind Arizona’s Form Frenzy, which challenged 34 state agencies to improve at least one feature on at least one form within 90 days. Working together across their departments — John from Gov. Katie Hobbs’ office, Alan in the Arizona Government Transformation Office — they created and launched a training program that supplied agency leaders with the tools to make changes in whatever way worked best for their teams. The unifying concept: Focusing on the people, both in the development process and the end product. 🏛️👥🏛️ The results? A runaway success. Agencies made a total of 433 improvements to 34 forms, reducing the number of unnecessary questions by a whopping 49%. Next up? Digital Dash, a similarly structured initiative that will focus on brand implementation and digital accessibility. Now that’s a craze we can get behind. 🎉 Read their profile and hear more from them at #FormFest2024 ➡️ https://lnkd.in/eghhVrCz #GovEfficiency #DigitalTransformation #TechForGood #CivicTech #GovernmentInnovation #UXDesign #GovTech #Innovation #LeanStrategy #Arizona
