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Simplifying Business Analysis ➡️ Examples: BA Helpline & ZSkill Academy

Q. 𝐀𝐬 𝐚 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐭 𝐡𝐨𝐰 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐩𝐫𝐞𝐩𝐚𝐫𝐞 𝐚 𝐮𝐬𝐞𝐫 𝐬𝐭𝐨𝐫𝐲 𝐰𝐡𝐞𝐧 𝐭𝐡𝐞 𝐜𝐥𝐢𝐞𝐧𝐭 𝐠𝐢𝐯𝐞𝐬 𝐦𝐢𝐧𝐢𝐦𝐚𝐥 𝐢𝐧𝐩𝐮𝐭/𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧? Ans: When we have minimal input from the client, our responsibility as a BA is to ask questions to clarify the purpose, scope, and priorities of the feature. Even if the client provides minimal input, asking targeted questions can help you uncover essential details. When details are minimal, we can make logical assumptions based on our understanding of the domain and similar features. We should clearly state these assumptions in our user story and validate them with the client as soon as possible. Using User Story mapping technique we can help client visualize the user’s journey and can identify gaps in understanding, prompting further questions or assumptions. We can prepare a draft based on initial information and refine it as more information becomes available. This iterative approach allows for gradual improvement and accuracy of the user story. An example user story with minimal input might start like this: As a [end-user role], I want to [action or feature], so that [reason or benefit]. (Note: Assumptions about the user’s needs and system behavior are based on our understanding of similar functionalities in this domain. Further details to be confirmed.) BA Helpline #businessanalysis #businessanalyst #businessanalysts #ba #userstory

Valliammal Sankaran

Senior Professional Business Analyst - CSM | CSPO

1mo

Yes asking right close ended questions will help us to get the answers from stakeholders. True or false type questions will be quick and then we can convert it to the proper use case or acceptance criteria

Nawaf Al-Mesihij

Debt Collection & Portfolio Optimization Specialist | Trainer in Data Analytics & Leadership

1mo

I completely agree. A business analyst does not possess a magic wand but relies on their analytical skills, tools and methodologies to gather information, ask precise questions and make logical assumptions. This proces helps turn ambiguity into clear actionable solutions. Effective communication, collaboration and adaptability are key to refining these solutions iteratively while working closely with clients and stakeholders. For instance when faced with limited input a BA might use stakeholder interviews prototyping or user story mapping to bridge information gaps efficiently.

Tarik Arora

Senior Business Analyst | 8+ Years in Financial Services, Government, and Public Sectors | Agile (PSM) Certified | Expertise in Process Optimization, Stakeholder Engagement, Compliance, and Enterprise Risk Management

1mo

Agree with this , Asking close ended questions or yes and no question help identify the requirements , also user stories in itself are just a guideline for the developer to understand what the user wants out of the functionality, in agile and with cone of uncertainty , more requirements and details will come last minute which is good as the BAs and developers have discussed and expanded on the initial user story

Efezino omorobe

Project Manager | Software Testing| Application IT Support | Scrum Master | Facilitator | Multilingual (French & German) | Translator

1mo

Would adopt this. Very insightful

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Anil Makate

Associate Manager at Standard charted bank

1mo

Great advice

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