Dolly Rani’s Post

Don’t order anything from Myntra. Here is my experience with a recent order. I requested a replacement, and before the replacement was delivered, Myntra’s delivery team collected my original order product, promising the replacement would be delivered once it arrived for delivery. This happened because the replacement order I placed had the same tracking ID linked to another order, which was also on a replacement request. Since one replacement arrived early, the delivery team collected both due to a logistics issue on their end. When I asked Myntra Support to assist with a resolution, they closed the incident ticket I created in the Myntra Fashion app without resolution, and now no one from Myntra is responding to my complaint. Escalating this issue with Nandita Sinha CEO of Myntra, since the support team at Myntra failed to do their job.

Myntra Support Myntra To whom it may concern, I am writing to express my frustration and dissatisfaction with the absurd delay in delivering my order [Order ID: 127950151493508137403], which I placed on [Sunday 29 SEP 2024]. This delay is completely unacceptable and shows a lack of professionalism on Myntra's. I was promised delivery by [Expected Delivery Date: Mon 14 OCT 2024], but to date, I have received neither the product nor any meaningful update. This kind of service is beyond disappointing and reflects very poorly on Myntra's commitment to its customers. I expect you to resolve this issue immediately. Either deliver the product without any further delays or process a refund at once. I do not have the time or patience for any more excuses. Consider this your final notice to rectify the situation before I escalate this matter. #failcustomerservice #failure

Disappointing Experience with Myntra! I'm sharing my frustrating experience with Myntra, hoping to get some attention and resolution. I recently ordered a suit set from Myntra, but unfortunately, the product didn't meet my expectations. I tried to initiate a return, but Myntra's customer support has gone silent. Despite multiple attempts to contact them, I haven't received any response or assistance. As a customer, it's disappointing to experience such poor service from a reputable brand like Myntra. Has anyone else faced a similar issue with Myntra? Any advice or suggestions would be appreciated. Myntra I hope you're listening! I'd appreciate it if you could look into this matter and assist me in resolving this issue. #Myntra #PoorCustomerService #DisappointingExperience #ReturnPolicy #CustomerSupport

Myntra Support Myntra : Extremely Disappointed with Service On 29th September 2024, I received defective shoes under Order ID # 1279244 26066846030303. Since then, I have made over 15 calls to Myntra, including multiple escalations to managers. Despite repeated assurances of an exchange within 2-3 working days, three times in a row, the exchange has been created for the wrong size! Generally I avoid posting complaints on social media but when the same mistake is made 3 times and no clear escalation matrix is provided, I feel forced to share my frustration here. I am left wondering how a platform like Myntra, which prides itself on customer service, can allow such repeated errors and poor coordination. It's deeply frustrating to experience this level of mismanagement and lack of accountability. I hope this post raises awareness and pushes Myntra to rethink their processes and deliver the service customers expect. #CustomerExperience #Myntra #Ecommerce #CustomerService

Simple myntra for everyday! When facing your to-do list, think of it like a game of "Must Do, Should Do, Can Do!" Tackle the musts first, then dive into the shoulds, and finish off with the cans. It's the secret sauce to not just getting stuff done but winning at your goals as well! #productivity #worklifebalance

"Getting under the hood of Myntra's referral engine! As a Product Management fellow, I dove deep into the 'Refer a Friend' feature. 🤗 Food for Thought: 1. What are the key elements of a successful referral program? 2. How can Myntra improve its referral feature to increase user engagement? 3. What role does user experience play in referral program effectiveness? 4. What incentives or rewards would motivate you to refer friends? 5. How can referral programs be measured and optimized? Now, I want to hear from you! What are your thoughts on referral programs? How can we optimize them for better results? Share your expertise! #NextLeapPMFellowship #ProductManagement #ProductTeardown #Myntra

I'm writing to share my frustrating experience with Myntra return process, hoping to raise awareness and find a solution. On January 8th, 2024, I made a purchase on Myntra, but unfortunately, the item didn't meet my expectations. I initiated the return process on January 9th, and as per the policy, the pickup was scheduled within 3-5 business days. However, despite multiple complaints raised on January 16th, 23rd, and February 2nd, the item pickup remains pending. Each time I contact customer service, I'm assured the issue will be resolved promptly, but weeks have passed with no action. This prolonged delay is deeply concerning. Not only has it caused inconvenience, but it has also impacted my trust in Myntra Support customer service and commitment to its policies. I urge Myntra to acknowledge this issue and take immediate steps to expedite the item pickup and process my return efficiently. Transparency regarding the reasons for the delay and clear communication on the next steps would be highly appreciated. #MyntraReturnIssues #CustomerDissatisfaction #HopingForResolution

Shocked by Myntra Order exchange & False promises after trusting their brand #myntra #myntra Myntra Myntra Support Order number: 1261861-3675227-5410103 I'm writing to share a deeply disappointing experience I had with Myntra, especially after being a loyal member since years. Trying to exchange a shirt on Myntra under their return and exchange policy, but now I'm stuck because the price went up! Their policy doesn't mention price increases affecting exchanges, and honestly, shouldn't it work both ways? If the price goes down, would they offer me a discount? Myntra, this seems like a major oversight in your policy. Please clarify how price changes impact exchanges, and consider a fairer system that goes both ways. This feels like a system glitch, not my fault! I expect better treatment and accountability for Myntra mistakes. Wasting my time and money with this ordeal is unacceptable. Who will compensate for the stress and inconvenience caused? I urge Myntra to: Investigate this issue thoroughly and hold the responsible team accountable. Honor the compensation. Value members' trust and loyalty instead of treating them like afterthoughts. Please share this post to raise awareness about my experience and urge Myntra to do better. #MyntraExchangePolicy #FixThePolicy #DisappointedCustomer #DemandAccountability #OrderCancellation hashtag #FalsePromises

Career Update ahead! 🚀 Hello everyone, it brings me immense joy to break it out that I have joined Myntra on Myntra's 17th birthday. Coincidence? Probably. I am the latest addition to the Business Planning and Strategy team here. Thanks to the Embark Team for smooth onboarding. Sometimes, your gut just tells you and it's telling me that it's going to be an amazing journey here. My random two cents, "If it's costing you your mental health, it's for sure not worth it!" Cheers! 🥂 #myntra #flipkart #newbeginnings #linkedin #culture #people #newcareer #work #workculture