Doltone House’s Post

How Long Will You Let Your F&B Assets Suffer? When building a memorable hotel experience, three key elements stand out: your customer service and team, the bed your guests sleep in, and your food & beverage offerings. Unfortunately, many hotels have seen their F&B offerings suffer over the last four years. Will you continue to let this critical aspect of your business impact your reputation, revenue, and repeat business? Now is the time to take action. It’s essential to review your operations and conduct a comprehensive audit to identify areas for improvement. **At Restaurant Innovations Group, we conduct a thorough review to see the best way to utilize your F&B space effectively.** Let’s work together to turn your F&B offerings around and enhance the overall guest experience. Your guests deserve the best, and so does your business! #FoodAndBeverage #Hospitality #GuestExperience #Revenue #FBaudits Pro-invest Group Crystalbrook Collection HM Magazine Restaurant & Catering Australia Australian Restaurant & Cafe Association Mulpha Hospitality Group #hotelgm

Your voice matters. The 2024 Industry Benchmarking Survey allows you to establish your voice within the hospitality sector. Share your insights about working in the hospitality industry and be in eligible to WIN a selection of prizes* including FREE Restaurant & Catering Association Membership for the first year. Have your say by taking our quick survey: https://hubs.li/Q02Qm-NP0 *Subject to terms and conditions #benchmarkingsurvey #industrysurvey #hospitalitysurvey #hospitalitysector #shareyourinsights #establishyourvoice #hospitalityvoice

Rediscovering the experience of hospitality 🍽 Before Covid, experiential hospitality was at its peak. Venues such as Swingers and Flight Club were full day and night, offering unique experiences you couldn't recreate at home. However, the hospitality landscape underwent a shift during the lockdown periods. The demand for excellent quality home dining experiences surged. With high-end delivery, gourmet meal kits and virtual cooking classes becoming readily available, the bar was raised for what was expected in restaurants. Yet many restaurants have struggled to maintain the high levels of service now expected by guests. In the UK, staff shortages have often resulted in poor service, tarnishing the reputations of previously loved venues. In 2024, the margin for error in hospitality has become tiny. One substandard experience can be all it takes to lose a customer. Therefore, the focus in hospitality must be on the guest experience over everything. The music, How we greet guests, The selection of wines, The quality of your food, The expertise of the floor team. And, as with so much of what we all do, ensuring this is all delivered consistently to every guest, every time. #hospitality #hospitalityindustry #experientialdining #restaurant #bar #nightclub

What is the 2024 Industry Benchmarking Survey? ✍️ The 2024 Industry Benchmarking Survey is an annual survey Restaurant and Catering Australia conducts to better understand the hospitality landscape. It aims to better understand the current and emerging trends and issues within the industry. The insights from the survey will contribute to the annual industry benchmarking report that we, as the strongest voice in the hospitality industry, can then present to all levels of government in Australia. Establish your voice by taking the survey: https://hubs.li/Q02QmNM_0 #hospitalitybenchmarkingsurvey #benchmarkingsurvey #quicksurvey #hospitality #win

Hospitality has had a rough few years and the good news stories feel few and far between. But, there are always some exceptions. Dishoom restaurant group continues to develop and grow with a focus on quality at the heart of everything they do, and not a focus on revenue. Do you find that surprising? Read the full story over on our blog. https://lnkd.in/gtsDSnnP #Kaizen #Hospitality #QualityFirst

ECEP MEMBERS IN THE MEDIA! Catersource magazine has published an article written by Amber Kispert focusing on how large-scale caterers navigate catering for thousands of people. Featured events include golf tournaments, the Olympics, Super Bowl and more. It's a who's who of big events featuring ECEP members Ridgewells Catering, M Culinary Concepts, Proof of the Pudding, Behind the Scenes Catering and Events and many other catering colleagues. Photo: From Behind the Scenes (BTS), a hospitality bar at Super Bowl. The article has many great tips from these top caterers. For instance, from John Crisafulli, Behind the Scenes Catering and Events in San Diego, who has catered at the Olympics for the past 12 years ... “It’s important that your sales team and culinary and operations teams work hand-in-hand when preparing proposals for large event clients,” says Crisafulli. “Both clients and catering sales staff like to get creative in their menu offerings but forget that the culinary team needs to be able to produce these menu offerings, often onsite with limited space and equipment restraints, and operations needs to be able to execute the service. It is not just about writing an over-the-top menu; you also need to be able to execute the menu and wow the guests. That takes teamwork, starting with the initial planning.” #ecep #olympics #catering #megaevents #catersource

Restaurant Marketing - Sales Promotions Most restaurant owners aren’t marketing experts. They focus on operations, leaving marketing as an afterthought—or worse, ignoring it altogether. Sales Promotions Offer discounts, special deals, or loyalty programs to attract and retain customers. Example: Running a “Happy Hour” promotion or offering a free dessert with every meal on certain days. Tip: Use promotions strategically to boost slow days or introduce new items. Check our Membership Plans for restaurants and individual students: https://lnkd.in/dssyinGA Connect with Hospitality Professionals and build your perfect team on Waiters Network: https://lnkd.in/eNArvkBT Waiters Network - We Connect The Hospitality #waiter #waitress #finediningservice #finedining #waitertraining #waiterjobs #restaurant #hotels #restaurantstaff #restauranttraining #restaurantowners #restaurantmanage

Planning an intimate event? Let Ritz Catering take care of everything for you! Book with us today and experience the magic of unforgettable memories and exquisite cuisine. Don't wait, let's make your event extraordinary! #RitzCatering #EventExcellence #CherishedMoments #DelectableCuisine #CateringPerfection #EventPlanning #MemorableEvents #CelebrateTogether #BookNow #ElevateYourEvent

Evolving is always on my radar. To grow and become better everyday, as an individual and in business.

📰 News You Might Have Missed in the Hospitality Industry!   Here are just some of the stories that have been shared on The Staff Canteen recently:    1️⃣ Greg Clarke, who has a Michelin-starred background, has partnered with Matty Salvetti to open El Bolillo in Hove.  🔗 https://bit.ly/3CZkfKp    2️⃣ It has been more than 10 years since Chris Eden became the first Cornishman to win a Michelin star in his home county.    🔗 https://bit.ly/3Bt0cU6    3️⃣ Spring 2025 will see the launch of The Cordia Collective, a new culinary venture from green Michelin-starred chef Chantelle Nicholson.  🔗 https://bit.ly/4iq7Oay 4️⃣ Michelin-starred chef Tom Kerridge fears measures from the government’s latest Budget will have a “catastrophic effect” on the hospitality industry. 🔗 https://bit.ly/3ZqrKBK