I just finished reading a thought-provoking piece by The Washington Post about Brookdale Senior Living's use of staffing algorithms. It got me thinking deeply about balancing technology and the human touch in the care we provide, especially in the senior living sector. I've seen firsthand the power of data and analytics, for good and ill. These tools can transform our work, making us smarter, faster, and more efficient. But, as this story underscores, when it comes to caring for our loved ones, there's a complexity that numbers and algorithms can't fully capture. My current role is strategic workforce planning and leveraging tech to attract the best talent. However, what's equally important to us is remembering that behind every data point is a person with their own stories, needs, and quirks. This belief has been a guiding star, helping us meet and exceed the care expectations of those we serve. Reading about the challenges and debates around staffing algorithms in assisted living facilities reminds me of the delicate balance we must strike. Yes, let's harness technology to make informed decisions. But let's also keep our hearts in the equation, ensuring our care remains personal, warm, and deeply human. I'd love to hear from you—how do you think we can blend the best of tech with the irreplaceable human element of healthcare? Any experiences or ideas you'd like to share would be fantastic.
I couldn’t agree more.
Well said!
Talent Partner: Healthcare/Legal/Ops | Executive Manager @ Jobot
7moAI is a great tool for helping speed up processes, reduce repetitive ‘work’, find & source faster.. but at the end of the day we’re in the people business. It’s up to us to connect and care. Thanks for sharing!