Sign up for our Retail Evolution: Insights from MAPIC 2024 webinar, on Wednesday 22 January. At the webinar we will explore AI, customer experience and sustainability, and delve into the evolving landscape of retail spaces and customer interactions. In our webinar, we will also share our learnings and findings from MAPIC, and offer an insight into the industry's future. Find out more about our webinar and register here: https://bit.ly/41EyHlq #mapic #dwf #realestate #consumer #webinar
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Looking for ways to make smarter, data-driven decisions? ✨🧠💡 At the 2024 CommerceNext Growth Show, Aampe delved into the impact of generative AI in Agentic CDPs, revealing how it offers deeper, real-time insights into customer behavior. These insights empower brands to personalize customer experiences, drive revenue growth and improve cost efficiencies. Ready to explore the details? Watch the full session here: https://lnkd.in/euqNBHdf #GenerativeAI #personalization #CustomerExperience #CommerceNext
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🥳 The Zendesk #CXTrends 2025 report is here: bit.ly/3V8qvpd Dive into insights from over 10,000 industry leaders, agents, and consumers, uncovering: 🚀 The growing divide between AI trendsetters and traditionalists 💙 The rise of human-centric AI in customer experience 👤 The emerging risk of shadow AI 🔓 Plus, discover the five key trends shaping the future — from autonomous service to voice AI — that industry leaders are prioritizing. Don't miss out on the future of CX!
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LinkedIn Top Voices | Principal, MG2 and Founder of The Lionesque Group | Host of Retail Refined Podcast
Last month I sat with Joe Dittmar of IBM and dove into how he and his team are transforming shopping experiences through AI-powered solutions. Click for a teaser with few key soundbites of our conversation like: When AI is most successful, how to unlock the greater value of human potential and some of the biggest challenges its solving across the continuum of the shopping journey Hear the full episode where we cover: - The opportunities and challenges of integrating AI in retail - The impact of AI on enhancing customer experience and operational efficiency - Future trends in AI and retail, including personalized shopping experiences and sustainability https://lnkd.in/e5hrBT5K
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🥳 The Zendesk #CXTrends 2025 report is here: bit.ly/4ikvqO8 Dive into insights from over 10,000 industry leaders, agents, and consumers, uncovering: 🚀 The growing divide between AI trendsetters and traditionalists 💙 The rise of human-centric AI in customer experience 👤 The emerging risk of shadow AI 🔓 Plus, discover the five key trends shaping the future — from autonomous service to voice AI — that industry leaders are prioritizing. Don't miss out on the future of CX!
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🥳 The Zendesk #CXTrends 2025 report is here: bit.ly/3ZczY0h Dive into insights from over 10,000 industry leaders, agents, and consumers, uncovering: 🚀 The growing divide between AI trendsetters and traditionalists 💙 The rise of human-centric AI in customer experience 👤 The emerging risk of shadow AI 🔓 Plus, discover the five key trends shaping the future — from autonomous service to voice AI — that industry leaders are prioritizing. Don't miss out on the future of CX!
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🥳 The Zendesk #CXTrends 2025 report is here: bit.ly/3ZrgDK4 Dive into insights from over 10,000 industry leaders, agents, and consumers, uncovering: 🚀 The growing divide between AI trendsetters and traditionalists 💙 The rise of human-centric AI in customer experience 👤 The emerging risk of shadow AI 🔓 Plus, discover the five key trends shaping the future — from autonomous service to voice AI — that industry leaders are prioritizing. Don't miss out on the future of CX!
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🥳 The Zendesk #CXTrends 2025 report is here: bit.ly/4h9UR3i Dive into insights from over 10,000 industry leaders, agents, and consumers, uncovering: 🚀 The growing divide between AI trendsetters and traditionalists 💙 The rise of human-centric AI in customer experience 👤 The emerging risk of shadow AI 🔓 Plus, discover the five key trends shaping the future — from autonomous service to voice AI — that industry leaders are prioritizing. Don't miss out on the future of CX!
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What's better than a personal shopper? 🤔 How about a personal shopper in your pocket! 🛍️ Powered by cutting-edge AI and personalized shopper insights, Predictive Product Bundling automatically suggests frequently bought-together products, tailored specifically to each individual shopper’s interests. Delivering solutions like: Merchant confidence 💪 Shopper satisfaction ✅ Increased cross-sell opportunities 📈 More efficiency🔄 Simple to set up and even easier to shop. See Predictive Product Bundling in action: https://bit.ly/3JS3fWJ
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🚀 Unlocking the power of Customer Data Platforms (CDPs) CDPs use real-time insights and predictive analytics to deliver tailored experiences that drive customer loyalty and growth for your business. Learn how to leverage identity resolution, AI, and two-way conversations to turn data into action in our latest article. 💡 Head over now for a quick read: https://bit.ly/4gXbaBb #CustomerDataPlatforms #Personalisation #CustomerEngagement
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🥳 The Zendesk #CXTrends 2025 report is here: bit.ly/4eM4CmI Dive into insights from over 10,000 industry leaders, agents, and consumers, uncovering: 🚀 The growing divide between AI trendsetters and traditionalists 💙 The rise of human-centric AI in customer experience 👤 The emerging risk of shadow AI 🔓 Plus, discover the five key trends shaping the future — from autonomous service to voice AI — that industry leaders are prioritizing. Don't miss out on the future of CX!
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