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#AIToolOfTheWeek: Dovetail Dovetail is an AI-first hub designed to revolutionize how you handle customer feedback. It automatically centralizes scattered feedback and transforms it into actionable insights, making it an invaluable tool for decision-making. #Dovetail #AITool #Worxbee

According to McKinsey, GenAI use cases can have a 15 to 40% incremental economic impact on the Global Telecom Industry in terms of revenue uplift and cost savings. Start exploring the power of GenAI productised use cases. Flytxt's GenAI is designed to cater to diverse Telco CX use cases ranging from automatically crafting promotional content to generating new product & campaign designs. Watch the video to learn more: https://lnkd.in/g2Be56AN #genai #telcos #impact #usecases

We're excited to share Simplesat's success story with Cyclr! Simplesat is a leading customer feedback platform. Since partnering with Cyclr in 2021, Simplesat have improved their integration strategy and achieved impressive growth. By using Cyclr, Simplesat has 🚀 Expanded from 5 to 6 integrations to a growing suite. ⏱ Reduced integration validation time, launching new integrations within weeks. 💕 Enhanced customer satisfaction with tailored solutions. Want to learn more about Simplesat’s journey? Download the full case study here! 👉 https://lnkd.in/erVcgj2g #CustomerSuccess #Partnership #integration #embeddediPaaS

We’ve got some burning questions for Thrasio, and we’re putting gershwin exeter, VP of Global Services, in the hot seat to answer them. Join us on June 18th (2pm ET) for our webinar, “Hot Wins: How Thrasio Uses AI and Automation to Achieve Top 1% Operational Excellence.” Here’s a sneak peek of what Gershwin will be sharing: How Thrasio’s Global Services team built an integrated tech stack to predict and proactively address customer dissatisfaction mid-journey. How Thrasio reduced its full resolution and first reply times while improving customer satisfaction across its expansive portfolio of over 190 brands. How service leaders can learn from Global Services to harness the power of automation and AI-powered technology to transform their CX and service delivery. And did we mention Gershwin and Tethr moderator Kurtis Hall will be sampling increasingly spicy hot sauces throughout the interview? (We’re taking a cue from the show “Hot Ones.”) Save your spot now: https://bit.ly/3JUzIeY #CX #customerservice #webinar

Exei’s Copilot Capabilities streamline your team’s workflows with precision and ease. From capturing leads to summarizing chat intents and managing escalations seamlessly, Exei's intuitive dashboard has you covered. With all essential information at your fingertips, Exei simplifies customer service, making it faster, smarter, and more effective. Experience how Exei enhances operations, enabling your team to focus on delivering exceptional customer experiences while it handles the complexities in the background. Visit: https://exei.ai/ #Exei #AIInnovation #CopilotCapabilities #StreamlinedOperations #CustomerService #AIChatbot #VirtualAssistant #LeadGeneration #CustomerEngagement #OperationalEfficiency

Curious about how Cyclr enables our partners to grow? 🚀 We're excited to share Simplesat's success story! Simplesat is a leading customer feedback platform. Since partnering with Cyclr in 2021, Simplesat have improved their integration strategy and achieved impressive growth. By using Cyclr, Simplesat has 🚀 Expanded from 5 to 6 integrations to a growing suite. ⏱ Reduced integration validation time, launching new integrations within weeks. 💕 Enhanced customer satisfaction with tailored solutions. Want to learn more about Simplesat’s journey? Download the full case study here! 👉 https://hubs.li/Q02T6b2f0 #CustomerSuccess #Partnership #integration #embeddediPaaS

Say goodbye to scattered tools and hello to streamlined efficiency. Manage your entire business seamlessly with OCTAMATE’s all-in-one, AI-driven platform. From scheduling to customer interactions, OCTAMATE centralizes every function so you can run your business with ease.  #OCTAMATE  #BusinessAutomation #AiforBusiness #AiAutomations #SMBs

🎶❄ On the 5th Day of Customer Quotes, The Carpet Guys gave to thee...a quote about Invoca's customer support 🎶🔔✨ "Invoca’s team genuinely cares about helping customers get the most out of the platform. Their approach was like a concierge — everything they did was tailored to our needs. We received so much hands-on attention, we felt like we were their only customer." -Tommy Kash, Marketing Director at The Carpet Guys, LLC Stay tuned for more 12 Days of Customer Quotes! ☃️ #ContactCenter #AI #ArtificialIntelligence #ConversationAnalytics #CallCenter #CallTracking #DigitalMarketing

How to get lit up - well, lighted up :)

Introducing the Media Module - The Next Stop in the Propensio Series! 🎬 We're thrilled to unveil our Propensio Module Series - the Media Module! Elevate your business communication and engagement with powerful media capabilities. 🌟 🔹 Seamless Multimedia Integration: Connects through our adaptor for quick, secure document transfer to any device. 🔹 Enhanced Customer Engagement: Securely create and send documents to consumers via email or SMS text using our online portal. Documents can include account media, disclosures, and more. 🔹 Dynamic Content Delivery: Captures e-signatures and imports them back into the host system automatically. Get ready to transform the way you connect with your consumers! Stay tuned for more details and exclusive insights. 🚀✨ 👉 Visit divinitysoftware.com to learn more. #DivinitySoftware #PropensioModule #MediaModule #Innovation #BusinessGrowth #CustomerEngagement #TechInnovation #DigitalTransformation