Element Chemicals’ Post

Great article by industry expert Shep Hyken: In customer service, the journey is what truly shapes the customer’s perceptions. Businesses should strive to create a seamless, easy, and enjoyable experience at every touchpoint, just like a good magician’s show delights the audience from start to finish. By prioritizing the journey, companies can ensure that the resolution not only meets the expectations but also enhances the overall experience, encouraging repeat business and fostering trust and confidence, which leads to repeat business. Remember, it’s the memorable journey that will get your customers to say, “I’ll be back!” https://lnkd.in/gAMjNNVk

Great article by industry expert Shep Hyken: In customer service, the journey is what truly shapes the customer’s perceptions. Businesses should strive to create a seamless, easy, and enjoyable experience at every touchpoint, just like a good magician’s show delights the audience from start to finish. By prioritizing the journey, companies can ensure that the resolution not only meets the expectations but also enhances the overall experience, encouraging repeat business and fostering trust and confidence, which leads to repeat business. Remember, it’s the memorable journey that will get your customers to say, “I’ll be back!” https://lnkd.in/gAMjNNVk

Great article by industry expert Shep Hyken: In customer service, the journey is what truly shapes the customer’s perceptions. Businesses should strive to create a seamless, easy, and enjoyable experience at every touchpoint, just like a good magician’s show delights the audience from start to finish. By prioritizing the journey, companies can ensure that the resolution not only meets the expectations but also enhances the overall experience, encouraging repeat business and fostering trust and confidence, which leads to repeat business. Remember, it’s the memorable journey that will get your customers to say, “I’ll be back!” https://lnkd.in/gAMjNNVk

Great article by industry expert Shep Hyken: In customer service, the journey is what truly shapes the customer’s perceptions. Businesses should strive to create a seamless, easy, and enjoyable experience at every touchpoint, just like a good magician’s show delights the audience from start to finish. By prioritizing the journey, companies can ensure that the resolution not only meets the expectations but also enhances the overall experience, encouraging repeat business and fostering trust and confidence, which leads to repeat business. Remember, it’s the memorable journey that will get your customers to say, “I’ll be back!” https://lnkd.in/gAMjNNVk

Great article by industry expert Shep Hyken: In customer service, the journey is what truly shapes the customer’s perceptions. Businesses should strive to create a seamless, easy, and enjoyable experience at every touchpoint, just like a good magician’s show delights the audience from start to finish. By prioritizing the journey, companies can ensure that the resolution not only meets the expectations but also enhances the overall experience, encouraging repeat business and fostering trust and confidence, which leads to repeat business. Remember, it’s the memorable journey that will get your customers to say, “I’ll be back!” https://lnkd.in/gAMjNNVk

Great article by industry expert Shep Hyken: In customer service, the journey is what truly shapes the customer’s perceptions. Businesses should strive to create a seamless, easy, and enjoyable experience at every touchpoint, just like a good magician’s show delights the audience from start to finish. By prioritizing the journey, companies can ensure that the resolution not only meets the expectations but also enhances the overall experience, encouraging repeat business and fostering trust and confidence, which leads to repeat business. Remember, it’s the memorable journey that will get your customers to say, “I’ll be back!” https://lnkd.in/gAMjNNVk

Great article by industry expert Shep Hyken: In customer service, the journey is what truly shapes the customer’s perceptions. Businesses should strive to create a seamless, easy, and enjoyable experience at every touchpoint, just like a good magician’s show delights the audience from start to finish. By prioritizing the journey, companies can ensure that the resolution not only meets the expectations but also enhances the overall experience, encouraging repeat business and fostering trust and confidence, which leads to repeat business. Remember, it’s the memorable journey that will get your customers to say, “I’ll be back!” https://lnkd.in/gAMjNNVk

For our latest case study we've looked into customer incentives and the edge they can give your business in a competitive market. Using customer incentives, we helped our client develop an eye-catching offer while making it easier for their customers to claim their rewards. Read about how we worked together, and what you can do to emulate this success. https://ow.ly/jf5I50RAgU2

How do #vCons and #SCITT really help businesses? 🤔 By using vCons and SCITT, businesses can create a more secure, compliant, and customer-centric environment, ultimately leading to improved operations and customer satisfaction. Want to learn how YOUR business can benefit from using vCons and SCITT in 2025? Contact Strolid, Inc.’s Head of Strategic Alliances and Business Development, David Walsh today at david.walsh@strolid.com!

Good-enough tactics meant to build trust are not good enough in a world where customer trust, satisfaction and experience are all intertwined. Jumio Corporation CMO Anna Convery shares actionable steps today's modern organizations should take to build trust with customers (via Forbes): https://bit.ly/4eFkSHz