🆘 People generally go to a Help Center when they run into a problem. They’re feeling frustrated and perhaps impatient. They just want to get their job done already! Why is it taking so long to find the answer by themselves? Do they need to open a ticket or call support? 🎯 Keeping that in mind, when we asked people to fill out a survey on the quality of our Help Center, we thought we might get some pretty low marks. So I’m happy to say, I was actually pleasantly surprised at our results. Perhaps the best part of this, however, is that as this was our first survey, now we have benchmarks to measure ourselves against in the future. 💪 Because is there room for improvement? Absolutely! And we have big plans for that. Our job is to make changes for the better and ensure that each time we run this survey, our results are better.
Eli Wrightman’s Post
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Once you’ve put in the work and create a survey you love, it’s at your disposal for as long as your account exists. Why not make the most of it? People's opinions are always evolving, which is why it's crucial to send out surveys multiple times to capture those changes. Get started with surveys: https://bit.ly/43jXIB0
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If your employer asks you to participate in an anonymous survey but is able to track whether or not you've responded, it's not an anonymous survey. I don't advocate for being dishonest or insincere with feedback, but if you find yourself in that situation, keep that in the back of your mind when respondoing.
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While we take a break, let's use this time to gather your thoughts! 📝 Take a minute to fill out our quick survey. Your feedback is valuable! You are not at the event? No problem we appreciate your feeedback Survey link:
ISACA Kampala Chapter Annual EA Infosec Conference - Feedback Survey: ISACA Kampala Chapter President’s Address
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Surveys are our unsung heroes. They're your direct line to the pulse of your audience. Think about it. Surveys tap into the collective consciousness, offering raw, unfiltered insights. Too often, we dismiss surveys as simple data collection tools. But they're far more potent than that. They hold the key to understanding, connection, and innovation. https://zurl.co/iaBl
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Ask Us Anything! I participated in the public comment survey. How is my feedback used? Your feedback ensures that nothing was missed, that all important factors were considered, and that the recommendation is clearly written. Learn more about how we develop guidelines by visting our website: https://canpcc.ca/home/
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Our friendly little survey is just 6 questions long, totally anonymous, and will only take a quick moment of your time. Your input will help us gain insight into your needs, recognise our strengths, and identify areas for improvement. Click here -> https://buff.ly/4bePAEM
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Not all surveys are created equal. If you're stumped on which type to go with, let your research goals guide you. Are you gathering several types of feedback for multiple teams? ▶️ You're probably looking for a foundational survey. Do you need timely feedback that works best after a moment of value? ▶️ Look at a customer-focused survey. Are you wanting to ask someone who should've been a customer why they ended up closed-lost? ▶️ A more advanced survey is worth considering. Are you building a survey without a clearly defined end-goal? ▶️ Stop what you're doing and answer these 9 questions before going any further 👉 https://bit.ly/4cqUC2v
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Can I tempt you to think twice about your survey? and not waste your money on useless information? Surveys might seem a cheap, fast, and straightforward way to gather user insights. It seems so easy! ⏺ a few questions about age and income, ⏺ a few about how much they like xyz on a scale of 1 to 10 ⏺ and a few about what they want in the future. It’s the classic case of being penny wise, pound foolish. ✳ Part 2: Today we talk about GOALS. ✳ Part 1: Link in comments Tl;Dr - Surveys are one of the most EXPENSIVE research methods, even though they might SEEM Cheap and Fast. TO DO - Get the quality of your survey controlled through your trusted researcher…or DM me