🔎 𝐄𝐦𝐞𝐫𝐠𝐞𝐧𝐜𝐞 𝐑𝐞𝐟𝐥𝐞𝐜𝐭𝐢𝐨𝐧𝐬 𝐒𝐞𝐫𝐢𝐞𝐬 | #1 𝐇𝐨𝐰 𝐰𝐢𝐥𝐥 𝐝𝐢𝐬𝐩𝐚𝐫𝐚𝐭𝐞 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐭𝐨 𝐞𝐚𝐜𝐡 𝐨𝐭𝐡𝐞𝐫 𝐢𝐧 𝐧𝐞𝐰 𝐚𝐠𝐞𝐧𝐭𝐢𝐜 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬? As we started working on developing multi-agent systems that work with legacy enterprise systems, we quickly realized that to make this work, we needed to combine a web agent (for web systems) with a structured connector agent (to link existing APIs and databases). Building a robust connector agent has been a core focus for our team, but it’s not as simple as it sounds. Here’s why: * 𝐀𝐏𝐈 𝐃𝐢𝐬𝐩𝐚𝐫𝐢𝐭𝐲: Enterprises use a mix of SOAP and REST APIs, each with its own quirks. Handling them correctly is critical. * 𝐋𝐚𝐜𝐤 𝐨𝐟 𝐃𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Many enterprise APIs don’t have comprehensive documentation, so exploring their usage often requires technical trial and error. * 𝐄𝐯𝐚𝐥𝐮𝐚𝐭𝐢𝐨𝐧 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬: There are few benchmarks tailored to enterprise APIs, making it tough to build a reliable evaluation framework for connecting systems efficiently. As discussed in our SEAL paper, any evaluation of such a system has to be multi-level in order to be comprehensive. It should be evaluated on retrieval of the right APIs, selection of the right parameters, and, of course, the final response generated. Despite these hurdles, we’ve made great progress! In 2025, we’re launching exciting new features for our API connector agent, which will be a game-changer for our orchestrator. We’re thrilled about what’s coming and can’t wait to share it with you. As 2024 wraps up, our team is taking a moment to reflect on the year’s journey—highlighting the challenges we’ve faced, the victories we’ve celebrated, and what’s coming next. Join us in this series as we share insights into our team’s growth, what we learned, and our exciting plans for 2025. Stay tuned! #AIAutomation #MultiAgentSystems #EmergenceAI
