ENDVR’s Post

The customer journey is no longer a linear path from awareness to purchase. Instead, customers follow a non-linear "messy middle" path. To navigate this path effectively, Malcolm Pinkerton examines why it's crucial to create a harmonized brand experience for every customer. 🧘♀️ 👐 Read more 👉 https://lnkd.in/gEfKN8hn #Retail #RetailInsights #DigitalCommerce

Don't get left in the digital dust! Staying up-to-date with industry trends and branding identity is crucial for business credibility. It's like keeping up with the latest fashion - nobody wants less customer engagement!#Branding #customerengagement

Struggling to keep your customers engaged and coming back for more? In the competitive world of fashion retail, customer engagement is key. Today, customers expect personalised experiences that cater to their unique preferences. Without engaging your customers, you risk losing them to competitors. With Shop by Shape's AI technology, you can provide them with a unique and innovative way to shop. Offering personalised experiences can help increase customer engagement, build loyalty, and ultimately drive sales that help in all the other strategies of engagement. Creating exclusive discounts on these items, giving customer support, and building long-term patronage through loyalty programs. It's a win-win solution 💯 Ready to enhance your customer engagement? Register your interest today and we will build an offering that keep your customers coming back for more.💖 Learn more here: https://lnkd.in/e49MM7fX #personalisedshopping #customerengagement #shopbyshape #fashionretail #loyaltybuilding #driveSales #customerexperience #AItechnology #enhancedengagement #fashionforward

In the retail setting, digital can never fully replace the need for humans! #Retail sales associates bring something special that sets them apart in the world of #sales - the power of personal connection.   Here's what makes them stand out: - The face-to-face engagement allows for true connection with the customer - They can read cues and adapt on the spot, creating tailored experiences - Ability to elevate the customer experience from transactional to a memorable #brand journey

Building customer loyalty in fashion retail isn't just about great products – it's about creating experiences that keep customers coming back. From personalized offers to rewards for repeat purchases, loyalty is the key to long-term success. Ready to turn shoppers into lifelong fans? 👗🛍️ #CustomerLoyalty #FashionRetail #RetailSuccess #CustomerExperience #Unifynd

What is it about personalized products that make them so appealing to consumers? The secret lies in how they boost customer satisfaction and loyalty. By offering tailored experiences, brands can not only captivate their audience but also see significant financial benefits. Discover how embracing personalization can transform your brand’s profitability and streamline your operations >> https://lnkd.in/dCqEK326 #personalization #productcustomization #fashiontech #fashion #customization

In-store experimentation is really challenging… With Tommy Hilfiger, we A/B tested the content and digital experience of in-store digital displays. But we faced multiple challenges: 📊  Tracking – To optimise engagement, we first needed to ensure tracking was in place in the stores – from footfall to engagement to purchase. 👥  Sample size – Then we needed to work with multiple stores (across multiple countries) to make sure we had a reasonable sample size. Not ideal… ☑  Protocol – And then we had to plan how to actually run the tests themselves. If there are multiple screens in the store, do you display different content on each at the same time? Do you split by store or do (shudder) before-and-after testing? Find out more in the slides and case study below…

In the world of retail, the "Rule of Three" isn’t just a guideline—it’s a game changer! 📈 Grouping products in sets of three can enhance their appeal and drive customer engagement. Why? 🤔⬇️ Our brains naturally process and remember information better in threes, making these displays more memorable and visually appealing! Implementing this principle in your store setups can transform your product presentation, creating a sense of balance and making your offerings stand out. Next time you're crafting displays or arranging products, remember the "Rule of Three" for a captivating touch that could boost your sales! 💡🧠 Curious about how to secure prime real estate on store shelves and optimize your product placements? 🚀 Visit our website to discover how our expert consulting services can help your brand’s presence thrive! 💻: www.thrive-xagency.com --- #CPGretail #importingsolutions #sportspartnership #retailconsulting #ThriveX #ThriveXAgency

Returns are a silent killer in ecommerce businesses. Many of our clients don't factor in or forecast returns properly, and end up taking a huge hit to the margin because of it. We've spent a ton of time and energy working with brands to either navigate around a high return rate, or, better yet, reduce the amount people make returns. This is especially important in apparel (sizing, color, material, build quality, etc all factor in to people's decisions to return). Check out the report and chime in. Are your return rates getting worse?

🚀 New Insight Alert! 📦 We're diving deep into the complex world of eCommerce returns in our latest Power Pulse: Unpacking Returns As eCommerce continues to evolve, so does the challenge of managing returns. Our comprehensive analysis sheds light on the increasing trend of bracketing, its impact on return rates, and the whopping $932 billion in retail returns expected this year alone. But it's not all about the challenges; we explore strategic steps brands can take to transform returns into an opportunity for customer loyalty and operational excellence. This piece is a must-read for any eCommerce brand looking to navigate the complexities of returns with a strategic edge. Embrace returns as an opportunity to refine your offerings and foster trust with your audience. #eCommerce #CustomerExperience #ReturnManagement #GrowthMarketing