Engr. Bayazid Tanzil, CSCM™’s Post

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Assistant Manager at Ezzy Group । Former Executive at Abdul Monem Ltd. । 9+ years of work experience । CSCM (BISCM) । CPLM (BISCM) । PGDLSCM (ABP) । MBA in MIS (DU) । BSc in EEE (IUB) । Supply Chain Practitioner

The Hierarchy of Supply Chain Metrics Model to Analyze Supply Chain Management performance: The best approach to measure and suggest corrective measurs is to use a three-tiered hierarchy model which allows managers to quickly assess overall supply chain health at the top level, diagnose problems at the mid-tier, and identify corrective actions at the ground level. At the top level, there are three core metrics that allow a manager to quickly gauge the overall health of the supply chain: • Demand Forecast Accuracy • Perfect Order • SCM Cost Basically, a highly accurate forecasting model (Demand Forecast) coupled with a healthy balance of customer service (Perfect Order) and cost control (SCM Cost) assess the health of supply chain operation. At the middle level, there is a composite cash-flow cycle metric which provides a diagnostic tool that allows a manager to zero in on the components that are likely the cause of any inefficiencies. The metric allows managers to determine whether there’s a balance between the time it takes suppliers and the time it takes customers to pay, whether the inventory metric which can contribute to high costs needs further analysis, and whether cash flow is being appropriately managed. The metric consists of: * Accounts Payable Turnaround Time * Accounts Receivable Turnaround Time * Inventory Turnover Time At the bottom level are the day-to-day metrics that measure performance across the different supply chain management activities and allow root-cause analyses when one of the higher-level metrics indicates a potential problem with efficiency or cost management. These metrics measure supplier effectiveness, operational effectiveness, and cost management effectiveness and include: • Supplier Quality • On-Time Delivery • Purchasing Costs • Direct Material Costs • Production Schedule Variance • Plant Utilization • Work-in-Process Inventory • Order Cycle Time By utilizing the Hierarchy of Supply Chain Metrics Model properly can lead to great success to achieve the Supply Chain Management objectives. (Collected).

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