Equiniti’s Post

The business environment continues to have many challenges. Make sure your cashflow isn’t one of them. Speak to our teams to ensure your #cashflow is optimised FIS Michael Shields Benjamin O'Connor Mark Coffey

⭐️⭐️⭐️⭐️⭐️ We are so proud of our team for the level of service they provide each and every customer. We aim to give friendly, fair and fast outcomes to everyone we deal with. A big shout out to Edwin Mhende for always providing such fantastic customer service. 😊 Over 18’s only. Authorised & regulated by the FCA - 314223. #BillingFinance #GettingYouWhereYouNeedToBe #CustomerReviews #TrustPilotReviews #CustomerService #VehicleFinance #Finance #MotorhomeFinance #CaravanFinance

#Strategies to improve #receivables #collection and #manage customers effectively: #1. #Clear #Credit #Policies: Set and communicate credit terms (e.g., payment deadlines, discounts) to customers upfront. #2. #Prompt and #Accurate #Invoicing: Send accurate invoices immediately after delivery, with clear terms and due dates. #3. #Early #Payment #Discounts: Offer small discounts to encourage customers to pay early. #4. #Pre-#Due #Date #Reminders: Send reminders a few days before payment is due to prompt timely payment. #5. #Regular #Follow-Ups: Follow up with customers on overdue payments through emails and calls. #6. #Payment #Plans: Offer flexible payment options to customers facing financial difficulties. #7. #Strong #Customer #Relationships: Maintain open communication to understand and support customers’ payment behavior. #8. #Use of #Technology: Utilize accounting software for tracking, automated reminders, and generating reports. #9. #Credit #Checks: Conduct credit checks on new customers to assess their ability to pay.

Are invoicing errors and uncontrolled adjustments exposing your business to revenue leaks and customer disputes? Streamlining invoicing processes with robust controls ensures error-free operations and strengthens customer trust. Edward Kinyanjui /William Mhekela / CPA Patrick Kaweesa/ Fuzail Buccas/ Jacob Wanjohi / Dinah Maina / Babu Abraham / Jitesh Manwani / Muhammad Saleem Shahid/ Aswini Bajaj/ CA Prashant Sanwariya / @PRASANTH SHAH /

🚗 FCA's Proposal: An Opportunity for Motor Finance Firms to Lead with Transparency The FCA is consulting on a proposal to extend the time motor finance firms have to address commission-related complaints. With a rise in concerns around commission transparency, this extension provides firms with the time needed to ensure responses are comprehensive and fair—a vital opportunity to prioritise transparency in complaint handling. For motor finance firms, this is the perfect time to: ✅ Review and Optimise Processes – Strengthen complaint handling procedures to meet regulatory requirements. ✅ Enhance Staff Training – Empower teams with the skills needed to resolve complaints effectively and fairly. ✅ Adopt Smart Automation – Streamline complaint resolution, improve customer satisfaction, and reduce administrative burdens. At EC Outsourcing, we specialise in helping firms navigate regulatory challenges with tailored expertise and resources for effective complaint management. By embracing transparency today, motor finance firms can build trust, improve customer satisfaction, and stay ahead of potential penalties. EC Outsourcing is ready to help you navigate these regulatory demands with confidence and ease. Learn more at: www.ecoutsourcing.co.uk #ComplaintHandling #MotorFinance #FCACompliance #Transparency #ECOutsourcing #CustomerSatisfaction #RegulatoryCompliance

Dynamic reassessment of credit in Accounts Receivable (A/R) is a low-hanging fruit that is often overlooked. Factors such as customer payment on invoices, reaction to cash discounts, and dispute behavior can all be used to adjust credit limits dynamically. Rewarding a reliable customer who always pays in full and quickly cycles through their order limit is just as important as issuing penal debit notes for late payments. Attaching a good report for more insights. It's an excellent measure to adopt when implemented with the right risk-reward parameters. [Link shared in comments] #accountsreceivable #b2bfinance #b2bpayments

Stripe announced a new version of its checkout experience that will use AI to offer a more precise selection of payment options for B2C payments depending on their location and past payment methods. This innovative use of AI and Machine Learning (ML) in B2C payments can now be effectively applied to business payments as well. Great share by the CTO of Global PayEX. B2B Payments modernization via automation and the use of Machine Learning [which is a subset of Artificial Intelligence (AI)]is finally here. #b2bpayments #CFO #financeautomation #arautomation #apautomation #accountreceivables #accountpayables #FinanceInnovation #machinelearning #ai

Just helped a client recover $800,000 from their parcel carrier! This emphasizes the critical role of a parcel auditor in ensuring billing accuracy and compliance with rate agreements. Without robust auditing processes, companies risk significant financial losses due to overcharges and billing errors. Parcel auditors leverage advanced technology to scrutinize shipping invoices, identifying discrepancies and secure refunds for late deliveries, damaged packages, fuel surcharges, and more. This not only recovers lost revenue but also ensures fair and transparent billing practices. #ParcelAudit #SmallParcel #DTC #D2C #3PL

Is your finance team equipped for success? Learn the key skills every in-house team needs to recover debts effectively and maintain strong customer relationships. Tap into our latest blog for training tips that can make all the difference ➡️ https://ow.ly/uTaI50TAYm5 #DebtCollectionTraining #InHouseDebtRecovery #ImproveDebtRecoverySkills

Reduce Debtor Days step 3/7: keep on top of overdue invoices. Simple but very effective: https://bit.ly/2WY6SzY #debttips #cashflow #creditcontrol