Essex & Suffolk Water’s Post

Key Takeaways from My Experience as a Field Service Engineer (Besides Repairing): 1. Preparing for Life on the Road: When embarking on a road trip to another province (if not flying), it's vital to: - Conduct a thorough vehicle check, including tire pressure, spare wheel, oil levels, and water levels. - Plan the route in advance, identifying suitable roads and fueling stations. - Arrange for convenient and safe meal options, considering bulk purchases to minimize unnecessary and unsafe stops. - Book accommodations in advance to ensure a smooth and stress-free experience. 2. Professional Appearance and Demeanor: Upon arriving on-site, it's crucial to present oneself professionally and maintain a positive attitude. First impressions significantly impact the client's perception of the company. As a representative of the organization, it's essential to embody its values and image. Before commencing repairs, engage in a thorough discussion with the end-user or technician to gain a comprehensive understanding of the equipment's issues. This approach saves time and ensures a more effective solution. After completing the repair, calibration, or software update, ensure the equipment is cleaned and tidy. This attention to detail significantly enhances the laboratory technicians' satisfaction and overall experience. 😁

For those looking to elevate their operations, let's connect! I'm here to discuss how Pengate's expertise can meet your specific needs. Reach out to learn more about our services and how we can support your challenges. #MaterialHandling #CustomSolutions #FleetManagement #Pengate

Employee Spotlight: Brian Lay, Baelz Specialist & Lead Technician Meet Brian Lay, our Baelz Specialist and Lead Technician, pictured here with an impressive 800-pound, 3-Way valve (DIN 250, type 347) paired with a 373-E66 electric actuator. With 9 years of hands-on experience, Brian’s expertise is integral to our operations at Baelz North America. When he's not managing complex installations and projects, Brian enjoys spending quality time with his family and working on his dirt bikes, bringing the same dedication and precision to his hobbies as he does to his work. What's your favorite hands-on project outside of work? Share with us in the comments!

Finning takes the lead in the first round of the Caterpillar® Global Dealer Technician Challenge Field service engineer Tom March has taken the lead in the technical assessment of the Caterpillar® Global Dealer Technician Challenge and progressed to the next stage of the competition. The competition is a new global Caterpillar initiative that recognises excellence in the field of engineering and Tom’s performance to date puts him in with a chance to compete with the best-of-the-best at the competition’s final, at the CONEXPO trade event in Las Vegas. Finning UK & Ireland, the world’s largest dealer of Cat® machines, parts and aftermarket services, used their Staffordshire headquarters as the base for the first round of the competition which saw seven engineers take part in three timed technical challenges. The next stage of the first round will see Tom complete a written assessment set by Caterpillar as well as a five-minute video interview. Tom was delighted to emerge victorious from the first stage, as he says the competition was extremely close: “I was up against some excellent engineers, some with a little bit more experience than me, and none of the challenges were straightforward, so I was honoured to be considered as a front runner.”  The Caterpillar Global Dealer Technical Challenge builds on the success of the Global Operator Challenge which sees huge CONEXPO crowds flock to see the world’s best plant machinery operators. https://lnkd.in/e469iUrS

Kent RO Systems Ltd. Mahesh Gupta Chor h Worst experience. Within 1 year of installation, the RO water filter starts giving problem. Service calls are useless, technicians don’t visit in time and thier senior regional staff misbehaves with customers. Technician will force you to change the equipment at every service call which will cost you minimum of Rs.5000/- it’s just the cartels of technicians and their seniors to make quick money. Never get into trap of their tall promise. All are hands in gloves. Even their senior management don’t listen. Immediate action needs to be taken for cheating and fraudulent state of affairs of Kent RO system. They can hire celebrity for their product but can’t spend on service improvement.

Every time I speak in front of a group of students (which is almost daily!), I highlight one of the greatest (and consistently overlooked) reasons to pursue a career in the skilled trades: Unimaginable opportunities to work for a variety of people in a variety of settings at companies one would rarely associate with the trades. Here’s a prime example! 😀 At first glance, an Automotive Service Technician is a career in a repair shop or maybe a dealership. But would we ever make the jump to being employed by the Toronto Blue Jays?! ⚾️ The skilled trades are in demand like never before and the skilled trades can take you to unexpected and wonderful places. #skilledtrades #WomenInTrades #STEM #STEAM #WomenInSTEM #technician #automotive #Toronto #Ontario #BlueJays #MLB #careers #sports #baseball Skills Ontario Major League Baseball (MLB)

Technician Spotlight: Meet Shawn Wilber! 🧰 - Years of experience: 28 - Favorite part of his job: Coming to work to do a job that I love and seeing coworkers daily. Being able to pass my knowledge down to the next generation. - Greatest technical skill: The ability to use my experience to adapt and think on my feet to do a job safely. - Best advice to share with a new technician: Respect and listen to employees that have years of knowledge and know safe ways of doing a job task! - Hobbies and interests outside work: I love old equipment, farm tractors, cars, and trucks. I enjoy riding my Harley-Davidson and walking my dog. - One thing he can't live without: His job, family, wife, and friends!

"Hi everyone, I'm excited to share my professional journey as an Area Operator, responsible for ensuring the safe and efficient operation of equipment and processes in a designated area of a plant or facility. My day-to-day responsibilities include: - Monitoring and controlling equipment performance - Conducting routine inspections and maintenance tasks - Troubleshooting issues and performing repairs - Collaborating with other teams to optimize production and reduce downtime - Implementing safety protocols and procedures I've learned so much in this role, from the technical aspects of equipment operation to the importance of teamwork and communication. It's a challenging but rewarding career that requires continuous learning and adaptation. #AreaOperator #Operations #Maintenance #Safety #Teamwork #ContinuousLearning"

My technical service colleagues are the best. My colleagues and I strive to ensure that our customers' products can be used reliably. That's why we attach great importance to availability, fast response times and good customer service - especially in scenarios of potential issues. Thanks to their comprehensive product knowledge and in-depth technical prowess, they are always prepared to lend a helping hand. The statistics provide clear evidence: A whopping 85% of all service requests receive a resolution within 24 hours; with the remaining 15% being attended to within the next 48 hours. 👍 A round of applause for my colleagues: Our technician agents maintain consistent availability, reachable via telephone or electronic mail. Storopack's service technicians ensure that quick telephone assistance.   They are equipped with comprehensive training: Continual learning and growth is a typical part of the job for our Storopack service technicians. 🔧 Their efforts result in excellence: Resourceful utilization of Storopack's to provide the high-quality service, they only use Storopack original spare and expendable parts. ⚙️